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Remote Chewy Com Customer Service Jobs (NOW HIRING)

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As a Customer Service Representative, you will participate in an in-depth 4-week training program ... com/culture Shifts available (Central Time): * Mon-Fri 9:00am-5:45pm * Mon-Fri 11:30am-8:00pm * Mon ...

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As a Customer Service Representative, you will participate in an in-depth 4-week training program ... com/culture Shifts available (Central Time): * Mon-Fri 9:00am-5:45pm * Mon-Fri 11:30am-8:00pm * Mon ...

Be Seen First

As a Customer Service Representative, you will participate in an in-depth 4-week training program ... com/culture Shifts available (Central Time): * Mon-Fri 9:00am-5:45pm * Mon-Fri 11:30am-8:00pm * Mon ...

$14.75 - $20.25/hr

Customer Service Representative- Remote Houston, Texas, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

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Remote Chewy Com Customer Service information

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$24.5K

$58K

$101K

How much do remote chewy com customer service jobs pay per year?

As of Jul 19, 2026, the average yearly pay for remote chewy com customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Chewy Com Customer Service vs Remote Pet Care Specialist?

AspectRemote Chewy Com Customer ServiceRemote Pet Care Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; pet care knowledge or experience
Work EnvironmentHome-based customer support for online pet retailerHome-based support providing pet advice and assistance
Employer & IndustryChewy, e-commerce pet supply industryVarious pet care companies, veterinary support, or pet brands
Job FocusHandling customer inquiries, order issues, and product questionsProviding pet health advice, product recommendations, and support

While both roles are remote and involve supporting pet-related products, Remote Chewy Com Customer Service focuses on customer support for an online retailer, whereas Remote Pet Care Specialist emphasizes providing pet health and care advice. The roles share similar credentials but differ in their primary focus and employer industry.

More about Remote Chewy Com Customer Service jobs
What cities are hiring for Remote Chewy Com Customer Service jobs? Cities with the most Remote Chewy Com Customer Service job openings:
What are the most commonly searched types of Chewy Com Customer Service jobs? The most popular types of Chewy Com Customer Service jobs are:
What states have the most Remote Chewy Com Customer Service jobs? States with the most job openings for Remote Chewy Com Customer Service jobs include:
Infographic showing various Remote Chewy Com Customer Service job openings in the United States as of July 2026, with employment types broken down into 25% Locum Tenens, 4% Internship, 48% As Needed, 6% Full Time, 2% Part Time, and 15% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Remote Customer Service Representative

3 Rivers Communications

Fairfield, MT โ€ข Remote

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday


Job description

Company: 3 Rivers Communications
Job Type: Full-time

Job Summary

3 Rivers Communications is seeking a friendly, professional, and customer-focused Remote Customer Service Representative to join our growing team. In this role, you will serve as the primary point of contact for customers by providing exceptional support via phone, email, and live chat. You will assist with account inquiries, service requests, billing questions, technical support coordination, and issue resolution while ensuring every customer receives a positive experience. The ideal candidate is an excellent communicator, detail-oriented, and thrives in a fast-paced remote work environment.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries via phone, email, and live chat.
  • Resolve customer concerns related to accounts, billing, products, and services.
  • Process customer requests, account updates, service orders, and cancellations accurately.
  • Troubleshoot basic service issues and escalate complex concerns to the appropriate departments.
  • Maintain detailed and accurate customer records using CRM software.
  • Follow company policies and procedures to ensure high-quality customer service.
  • Meet or exceed performance metrics, including response time, customer satisfaction, and resolution goals.
  • Collaborate with internal teams to ensure timely resolution of customer issues.
  • Educate customers about available products, services, and account options.
  • Maintain confidentiality of customer information and company data.
  • Participate in ongoing training and professional development programs.
Qualifications
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous customer service, call center, or administrative experience preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency with Microsoft Office and customer relationship management (CRM) software.
  • Ability to multitask and manage priorities in a remote environment.
  • Strong organizational skills and attention to detail.
  • Reliable high-speed internet connection and a dedicated home office workspace.
  • Ability to work independently while maintaining strong collaboration with remote teams.
Benefits
  • Competitive salary
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and company holidays
  • Flexible remote work environment
  • Employee Assistance Program (EAP)
  • Paid training and professional development opportunities
  • Career advancement opportunities
  • Employee discounts on eligible company services
  • Supportive and collaborative team culture

3 Rivers Communications is an equal opportunity employer and values diversity in the workplace. We are committed to providing equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.