ZipRecruiter

Log In

1

Chewy Com Customer Service Jobs (NOW HIRING)

Chewy

Forklift Operator

Salisbury, NC · On-site

$21/hr

We offer the following benefits for our Team Members: • 20% Chewy.com Discount • Medical ... We focus on excellent customer service, and we take pride and phenomenal care in every order we ...

Chewy

Forklift Operator

Springfield, OH

$15.25 - $18/hr

Opportunity for wage increases starting after 3-months of service * Referral Bonuses - $500 per ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Warehouse Worker

Watertown, TN · On-site

$22.75/hr

We focus on excellent customer service, and we take pride and phenomenal care in every order we ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Warehouse Worker

Lebanon, TN

$22.75/hr

We focus on excellent customer service, and we take pride and phenomenal care in every order we ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Forklift Driver

Englewood, OH

$15.50 - $18.25/hr

Opportunity for wage increases starting after 3-months of service * Referral Bonuses - $500 per ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Fulfillment Specialist

Lebanon, TN

$22.75/hr

We focus on excellent customer service, and we take pride and phenomenal care in every order we ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Fulfillment Specialist

Wilkes Barre, PA · On-site

$20.50/hr

We offer the following benefits for our Team Members: * 20% Chewy.com Discount * Medical, Dental ... We focus on excellent customer service, and we take pride and phenomenal care in every order we ...

Chewy

Fulfillment Specialist

Bear Creek, PA

$20.50/hr

We offer the following benefits for our Team Members: * 20% Chewy.com Discount * Medical, Dental ... We focus on excellent customer service, and we take pride and phenomenal care in every order we ...

Chewy

Fulfillment Specialist

La Vergne, TN

$22.75/hr

We focus on excellent customer service, and we take pride and phenomenal care in every order we ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Forklift Operator

Clayton, OH

$15.75 - $18.50/hr

Opportunity for wage increases starting after 3-months of service * Referral Bonuses - $500 per ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Fulfillment Specialist

Plymouth, PA

$20.50/hr

We offer the following benefits for our Team Members: * 20% Chewy.com Discount * Medical, Dental ... We focus on excellent customer service, and we take pride and phenomenal care in every order we ...

Chewy

Chewy Ads Account Executive III

Minneapolis, MN

$118K - $207K/yr

... customer relationships with your marketing counterparts. Succesful candidates should be ... We offer parental leave, family services benefits, backup dependent care, flexible spending ...

Chewy

Fulfillment Specialist

Salisbury, NC · On-site

$21/hr

We offer the following benefits for our Team Members: • 20% Chewy.com Discount • Medical ... We focus on excellent customer service, and we take pride and phenomenal care in every order we ...

Chewy

Forklift Operator

Salisbury, NC

$21/hr

We offer the following benefits for our Team Members: · 20% Chewy.com Discount · Medical, Dental ... We focus on excellent customer service, and we take pride and phenomenal care in every order we ...

Chewy

Fulfillment Specialist

Salisbury, NC

$21/hr

We offer the following benefits for our Team Members: · 20% Chewy.com Discount · Medical, Dental ... We focus on excellent customer service, and we take pride and phenomenal care in every order we ...

Chewy

Fulfillment Specialist

Watertown, TN

$22.75/hr

We focus on excellent customer service, and we take pride and phenomenal care in every order we ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Fulfillment Specialist

Murfreesboro, TN

$22.75/hr

We focus on excellent customer service, and we take pride and phenomenal care in every order we ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Forklift Operator

Huber Heights, OH

$15.25 - $18/hr

Opportunity for wage increases starting after 3-months of service * Referral Bonuses - $500 per ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

next page

Showing results 1-20

All JobsChewy Com Customer Service Jobs

Chewy Com Customer Service information

See salary details

$24.5K

$58K

$101K

How much do chewy com customer service jobs pay per year?

As of Jun 12, 2026, the average yearly pay for chewy com customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a Chewy Com Customer Service job?

A Chewy Com Customer Service job involves assisting customers with orders, product inquiries, returns, and general account support. Representatives communicate with customers via phone, chat, or email to ensure a positive shopping experience. They troubleshoot issues, provide product recommendations, and resolve concerns efficiently. Strong communication skills, empathy, and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Chewy Com Customer Service position, and why are they important?

To thrive as a Chewy Com Customer Service representative, you need strong communication skills, problem-solving abilities, and experience with customer support, often requiring at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk tools, and phone/chat support systems is commonly expected. Patience, empathy, and a positive attitude are vital soft skills that help you excel in customer interactions. These skills and qualities are essential to efficiently resolve customer issues, enhance satisfaction, and uphold Chewy's reputation for excellent service.

What does Chewy pay their employees?

Chewy customer service representatives typically earn an hourly wage that ranges from $12 to $16, depending on experience and location. The company also offers benefits such as health insurance, paid time off, and opportunities for advancement. Pay rates may vary based on the specific role and geographic area.

Can you work from home for Chewy?

Chewy Customer Service representatives can sometimes work from home, depending on the company's current policies and the specific role. Remote work opportunities often require good communication skills, a quiet work environment, and reliable internet access. Availability of remote positions may vary based on location and company needs.

What are the typical responsibilities of a Chewy Com Customer Service representative during a workday?

As a Chewy Com Customer Service representative, your day will involve assisting customers via phone, email, or chat with inquiries related to orders, returns, shipments, and product recommendations. You’ll be expected to handle multiple cases, resolve issues efficiently, and provide accurate information while maintaining Chewy’s commitment to friendly, pet-centric service. Team members often work closely with other departments, such as the warehouse or product specialists, to resolve complex issues. The position offers opportunities to develop advanced customer service skills and, with experience, progress into senior, specialized, or supervisory roles within the company.

What are the hours for Chewy customer service?

Chewy customer service representatives typically work during standard business hours, which are usually from 8 a.m. to 8 p.m. Eastern Time, seven days a week. However, hours may vary based on the specific role, location, and shift requirements, including potential evening or weekend shifts for 24/7 support roles.

How long does it take to get hired at Chewy?

The hiring process for a Chewy Customer Service role typically takes around one to two weeks, depending on the volume of applications and interview scheduling. Candidates usually complete an online application, followed by a phone interview and sometimes an in-person or virtual interview before receiving a job offer.
More about Chewy Com Customer Service jobs
What cities are hiring for Chewy Com Customer Service jobs? Cities with the most Chewy Com Customer Service job openings:
What are the most commonly searched types of Chewy Com Customer Service jobs? The most popular types of Chewy Com Customer Service jobs are:
What states have the most Chewy Com Customer Service jobs? States with the most job openings for Chewy Com Customer Service jobs include:
What job categories do people searching Chewy Com Customer Service jobs look for? The top searched job categories for Chewy Com Customer Service jobs are:
Chewy Com Customer Service jobs near you
Infographic showing various Chewy Com Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Marketing Analytics Manager- Chewy Ads

Marketing Analytics Manager- Chewy Ads

Chewy

Bellevue, WA • On-site

$110K - $176K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Chewy rating

6.9

Company rating: 6.9 out of 10

Based on 216 frontline employees who took The Breakroom Quiz

9th of 39 rated national retailers

Job description

Job Description:
Our Opportunity
Chewy is looking for a Senior Product Analyst to join the Chewy Ads team. This role will partner closely with Product, Engineering, and Ad Operations to deliver analytics that inform business decisions, support product development, and improve performance across Chewy's offsite advertising network.
The Senior Product Analyst will focus on translating business needs into actionable insights, building and maintaining high-quality dashboards, and supporting revenue-driving initiatives through strong analytical execution and deep understanding of the ads ecosystem. This role requires the ability to work independently on complex analyses while collaborating cross-functionally to influence outcomes through data. The ideal candidate brings a strong analytical foundation, experience in digital or performance marketing, and a passion for using data to improve products and business results.
What You'll Do
  • Support the development and execution of key analytics initiatives related to Chewy Ads offsite products and systems
  • Gather, analyze, and interpret data to generate insights that inform product and business decisions
  • Partner with Product, Engineering, and Ad Operations to shape analytics requirements and support product releases and operational processes
  • Drive yield optimization efforts across the Chewy Ads offsite network through data analysis and performance monitoring
  • Build, own, and maintain business and system dashboards that enable stakeholders to track performance and identify opportunities
  • Leverage domain knowledge of the ads ecosystem to identify and support revenue-
    generating features, experiments, and projects
  • Serve as a trusted analytics partner by answering complex questions requiring end-of-end understanding of data flows and system behavior
  • Communicate findings clearly to stakeholders at varying levels, providing data-backed recommendations

What You'll Need
  • Bachelor's degree in a relevant field (e.g., Computer Science, Mathematics, Engineering,
    Finance, Economics, or similar)
  • 5-8 years of relevant analytics or data experience; ads, marketing, or ecommerce analytics preferred.
  • Strong proficiency in SQL and experience with analytics tools such as: Snowflake,Tableau,Airflow, Tableau Prep, and Office 365
  • Experience building dashboards and visualizations that support business decision-making
  • Ability to independently structure analytical problems and deliver clear, actionable insights
  • Solid understanding of digital advertising and performance marketing concepts
  • Strong collaboration skills and comfort working in a matrixed, cross-functional
    environment
  • Customer-first mindset and passion for improving end-to-end experience through data

Bonus Qualifications
Experience with digital advertising platforms and ecommerce performance marketing (Search, Social, Display, DSPs)
The base salary range for this role is $110,500 - $176,000.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

What Chewy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chewy logo

About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011

View All Chewy Jobs

Apply