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Airlines Customer Jobs (NOW HIRING)

Java Developer

Houston, TX · On-site

$48.75 - $63/hr

Description Job overview and responsibilities United Airlines' Customer Technology Platform department partners with business and technology leaders across the company to create services and ...

For over 25 years, Pacific Aviation has partnered with top-tier global airlines to deliver ... Delivering excellent customer service under pressure in a dynamic terminal setting You'll start ...

For over 25 years, Pacific Aviation has partnered with top-tier global airlines to deliver ... Delivering excellent customer service under pressure in a dynamic terminal setting You'll start ...

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Airlines Customer information

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$9

$18

$26

How much do airlines customer jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for airlines customer in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Airlines Customer vs Airlines Customer Service Agent?

AspectAirlines CustomerAirlines Customer Service Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; training in airline policies and customer service
Work EnvironmentOnline platforms, call centers, or in-flight supportAirports, ticket counters, and customer service desks
Employer & Industry UsageAirlines, travel agencies, online booking platformsAirlines, airports, travel agencies
Common Search & ComparisonCustomer support roles in airlinesFrontline airline staff assisting passengers

Airlines Customer typically refers to individuals providing support or managing airline-related inquiries, often remotely or online. Airlines Customer Service Agents are frontline employees working directly with passengers at airports or ticket counters. While both roles focus on customer support within the airline industry, the agents have direct, in-person interaction, whereas Airlines Customers may include those seeking support or information.

More about Airlines Customer jobs
What cities are hiring for Airlines Customer jobs? Cities with the most Airlines Customer job openings:
What states have the most Airlines Customer jobs? States with the most job openings for Airlines Customer jobs include:
Infographic showing various Airlines Customer job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 1% Full Time, 94% Part Time, and 2% Temporary. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
JetBlue Airlines - Customer Service Agent

JetBlue Airlines - Customer Service Agent

GAT Airline Ground Support

Sacramento, CA • On-site

$16.50 - $22.25/hr

Full-time

Posted 17 days ago


GAT Airline Ground Support rating

3.7

Company rating: 3.7 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

52nd of 53 rated aviation services


Job description

Job Summary
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
  • Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
  • Must be able to announce both incoming and outbound flights.
  • Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
  • Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
  • Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
  • Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
  • Able to stand and work in one location for up to four hours at a time.
  • You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
  • Work independently without direct supervision.

Requirements:
  • Must be at least 18 years of age
  • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
  • Ability to read, speak, and understand the English language.
  • Ability to stand for long periods of time
  • Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
  • Possess entry-level computer skills
  • Occasionally lift bags or items weighing between 50 and 70 pounds
  • Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
  • Must be able to work nights, weekends, and holidays

What GAT Airline Ground Support employees say

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