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Airline Customer Service Jobs (NOW HIRING)

Sfo

Airline Customer Service Agent

San Francisco, CA · On-site

$23.15 - $25.15/hr

Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful ...

SFO

Airline Customer Service Agent

San Francisco, CA · On-site

$23.15/hr

Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful ...

SFO

Airline Customer Service Agent

San Francisco, CA · On-site

$23.15 - $25.15/hr

Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful ...

SFO

Airline Customer Service Agent

San Francisco, CA · On-site

$23.15/hr

Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful ...

wearegat

Airline Customer Service Agent

Eugene, OR

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

wearegat

Airline Customer Service Agent

Eugene, OR

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

wearegat

Airline Customer Service Agent

Eugene, OR

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

wearegat

Airline Customer Service Agent

Eugene, OR · On-site

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

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How much do airline customer service jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for airline customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

In airline customer service, high-paying roles such as senior supervisors or specialized trainers can earn around $10,000 monthly, especially with extensive experience and certifications. However, most entry-level positions typically pay less, and reaching such income levels usually requires years of advancement and additional skills or certifications.

What are the key skills and qualifications needed to thrive in the Airline Customer Service position, and why are they important?

To thrive as an Airline Customer Service professional, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with airline reservation systems like SABRE or Amadeus, as well as basic computer proficiency, is often required. Outstanding communication, patience, and conflict resolution skills enable you to handle a wide range of passenger needs with professionalism. These competencies are crucial for ensuring smooth travel experiences, maintaining high customer satisfaction, and efficiently managing fast-paced airport environments.

What is the highest paid customer service job?

In the airline industry, senior customer service managers or airport operations managers tend to be among the highest paid roles, with salaries often exceeding $70,000 annually. These positions require extensive experience, leadership skills, and often involve overseeing customer service teams and airport operations.

What does a typical day look like for someone in an Airline Customer Service role?

A typical day as an Airline Customer Service representative involves assisting passengers with check-in, answering travel inquiries, rebooking flights, handling luggage issues, and resolving any concerns that may arise during the travel process. You’ll regularly collaborate with flight crews, gate agents, and supervisors to ensure seamless operations and a positive passenger experience. The job often requires working in shifts, including early mornings, evenings, weekends, and holidays, given the 24/7 nature of air travel. Adapting quickly to changing situations and staying calm under pressure are common aspects of the workday.

What is an Airline Customer Service job?

An Airline Customer Service job involves assisting passengers with check-in, boarding, reservations, baggage handling, and addressing inquiries or concerns. Employees in this role ensure a smooth travel experience by providing excellent customer support both in-person at the airport and via phone or online. They also handle complaints, resolve issues, and communicate important flight information. Strong communication and problem-solving skills are essential for this position.

What does an airline customer service representative do?

An airline customer service representative assists passengers with check-in, boarding, and baggage handling, and provides information about flights, policies, and services. They handle customer inquiries, resolve issues, and ensure a positive travel experience, often working at ticket counters or gate areas and using reservation systems. Strong communication skills and knowledge of airline policies are essential for this role.

How to work for an airline customer service?

To work as an airline customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to handle stressful situations. Customer service roles often require familiarity with airline reservation systems and may involve working flexible hours, including weekends and holidays. Relevant certifications or training in conflict resolution and safety procedures can enhance job prospects.
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What cities are hiring for Airline Customer Service jobs? Cities with the most Airline Customer Service job openings:
What are the most commonly searched types of Airline Customer Service jobs? The most popular types of Airline Customer Service jobs are:
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Airline Customer Service jobs near you
Infographic showing various Airline Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Airline Customer Service Agent

Airline Customer Service Agent

San Francisco International Airport

San Francisco, CA • On-site

$23.15/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Airline Customer Service Agent

Are you ready to bring your energy, professionalism, and love for people to the fast-paced world of international air travel? Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful daily impact.

For over 25 years, Pacific Aviation has partnered with top-tier global airlines to deliver exceptional passenger service at airports across the country. We believe that our people are the reason behind our success, and we're looking for teammates who thrive in a collaborative, multicultural environment.

Responsibilities include assisting passengers at check-in counters, gates, and arrival areas; verifying travel documents and complying with airline and TSA protocols; making clear announcements and providing directions; supporting boarding, baggage assistance, and special service needs; collaborating with airline teams and fellow agents to ensure smooth operations; and delivering excellent customer service under pressure in a dynamic terminal setting.

You'll start with one international airline and have the opportunity to train on others over time.

Qualifications include fluent English communication skills, strong verbal and written communication; active listening skills, computer literacy and fast, accurate data entry, calmness and solution-focus under pressure, physical stamina to stand for extended periods and move throughout the terminal, authorized to work in the U.S. and able to pass a background check and drug screening. Bilingual ability preferred in one of the following languages: Tagalog, Mandarin, Cantonese, Vietnamese, Thai, Indonesian, Hindi, Gujarati, Japanese.

Must be available to work at least 4 days per week, including weekends and holidays. Shifts may include early mornings, afternoons, evenings, or nights.

Benefits include hourly pay of $23.15 per hour, fully paid medical, dental, and vision insurance, 401(k) with company match, paid time off, uniform provided, paid training, parking discount or clipper card, referral bonus, cell phone plan reimbursement.

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