ZipRecruiter

Log In

1

Airline Customer Service Jobs (NOW HIRING)

previous page

Showing results 41-60

All JobsAirline Customer Service Jobs

Airline Customer Service information

See salary details

$9

$18

$26

How much do airline customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for airline customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How do I start working for an airline customer service?

To start working as an airline customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and the ability to handle stressful situations. Many airlines require prior experience in customer service and may provide on-the-job training; some roles also prefer knowledge of reservation systems and foreign languages.

What are the key skills and qualifications needed to thrive in airline customer service?

To thrive as an Airline Customer Service professional, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with airline reservation systems like SABRE or Amadeus, as well as basic computer proficiency, is often required. Outstanding communication, patience, and conflict resolution skills enable you to handle a wide range of passenger needs with professionalism. These competencies are crucial for ensuring smooth travel experiences, maintaining high customer satisfaction, and efficiently managing fast-paced airport environments.

What does an airline customer service do?

A typical day as an Airline Customer Service representative involves assisting passengers with check-in, answering travel inquiries, rebooking flights, handling luggage issues, and resolving any concerns that may arise during the travel process. You’ll regularly collaborate with flight crews, gate agents, and supervisors to ensure seamless operations and a positive passenger experience. The job often requires working in shifts, including early mornings, evenings, weekends, and holidays, given the 24/7 nature of air travel. Adapting quickly to changing situations and staying calm under pressure are common aspects of the workday.

How do I become an airline customer service representative?

To become an airline customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and customer service experience. Many airlines provide on-the-job training, and proficiency with reservation systems and conflict resolution is beneficial.

What is an airline customer service?

An Airline Customer Service job involves assisting passengers with check-in, boarding, reservations, baggage handling, and addressing inquiries or concerns. Employees in this role ensure a smooth travel experience by providing excellent customer support both in-person at the airport and via phone or online. They also handle complaints, resolve issues, and communicate important flight information. Strong communication and problem-solving skills are essential for this position.

More about Airline Customer Service jobs
What cities are hiring for Airline Customer Service jobs? Cities with the most Airline Customer Service job openings:
What are the most commonly searched types of Airline Customer Service jobs? The most popular types of Airline Customer Service jobs are:
What states have the most Airline Customer Service jobs? States with the most job openings for Airline Customer Service jobs include:
What job categories do people searching Airline Customer Service jobs look for? The top searched job categories for Airline Customer Service jobs are:
Airline Customer Service jobs near you
Infographic showing various Airline Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Airline Customer Service Agent SFO - Japanese/English Speakers

Pacific Aviation

San Francisco, CA • On-site

$23.40/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Hourly Pay $23.40 per hour
Must speak and write Japanese and English
This job is on site at the SFO International Airport
Your Gateway to an Exciting Career in Aviation
Are you ready to embark on a career that's as dynamic and diverse as the skies? Whether you're rejoining the workforce, working towards a degree, or looking to explore an exhilarating part-time opportunity, this is your runway to success!
At Pacific Aviation, we're looking for passionate, bilingual (English/Japanese) individuals to join our team as Airline Customer Service Agents at San Francisco International Airport (SFO). If you thrive in fast-paced, international environments and have a heart for delivering exceptional service, we want to hear from you!
What Makes This Opportunity Unique?
1. Dynamic Work Environment:
  • Be part of a high-performing team managing the entire passenger experience, from ticketing to boarding. Each day brings new challenges and exciting interactions.

2. Flexible Scheduling:
  • Work a minimum of four days per week, with 4-5 hour shifts each day. Additional shifts are available if you want to expand your hours.

3. Outstanding Benefits:
  • Enjoy full-time-caliber benefits as a part-time employee, including fully paid medical insurance for you and your dependents, a 401(k) with company match, and more.

4. Career Advancement Opportunities:
  • We invest in our employees' growth. Gain technical skills and unlock leadership opportunities within Pacific Aviation.

5. Vibrant Company Culture:
  • Experience a workplace built on respect, trust, diversity, and transparency. Celebrate your achievements with our team through potlucks, happy hours, and personalized appreciation programs.

6. Comprehensive Support:
  • Benefit from a discounted BART Clipper card or employee parking permit, paid training, and provided uniforms to ensure your success.

Your Role
As an Airline Customer Service Agent, you'll work directly with one of our international airline clients, with opportunities to expand your expertise to other airline operations over time. Your responsibilities will include:
  • Assisting passengers during departures (from check-in to boarding) and arrivals (from deplaning to baggage claim).
  • Handling passenger inquiries, resolving issues, and ensuring smooth operations within the terminal.
  • Delivering exceptional service with professionalism and efficiency.
  • Collaborating with team members to provide seamless ground handling services for flights carrying 200-300 passengers.

What You Bring to the Team
You're the perfect candidate if you:
  • Spread Positivity: Your upbeat attitude lifts the spirits of passengers and colleagues alike.

Embrace Variety: You enjoy engaging with people from all walks of life and finding solutions to dynamic challenges.
Why Join Pacific Aviation?
For over 25 years, Pacific Aviation has been the trusted partner of the world's leading airlines, delivering exceptional ground handling services at airports nationwide. Our team is our greatest asset, and we're committed to fostering a culture of respect, diversity, and growth. When you join us, you're not just starting a job-you're joining a family that values your contributions and supports your aspirations.
Ready for Takeoff?
If you're ready to start an exciting journey with Pacific Aviation, apply today! Let's make every passenger's journey smooth and memorable together.
Requirements
  • Bilingual proficiency in English and Japanese (spoken and written).
  • Strong communication skills, including active listening.
  • Customer service experience (preferred but not required).
  • Computer literacy with attention to detail and quick, accurate data entry.
  • Calmness and problem-solving skills in high-pressure situations.
  • Flexibility to work late evenings, weekends, and holidays.
  • Shift is 9:50PM - 1:50AM including Fridays and Saturdays
  • Physical stamina to stand for extended periods.
  • Legal authorization to work in the U.S.
  • Ability to pass a background check and drug test.

Benefits
  • Fully paid medical, dental, and vision insurance for you and your dependents.
  • Hourly pay of $23.40
  • 401(k) retirement plan with company match.
  • Generous Paid Time Off (PTO).
  • Uniforms provided.
  • Discounted parking or a BART Clipper card.
  • Paid training to set you up for success.
  • Referral bonus and cell phone plan reimbursement.

Apply