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Remote Airline Customer Service Jobs (NOW HIRING)

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Remote Customer Service Agent

$15.75 - $21.25/hr

About the job Remote Customer Service Agent Travel Agents are responsible for creating and booking ... Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc.

Accelya

Vice President - Account Management

Miami, FL · Remote

... USA, remote / Miami, US Role Purpose As Vice President - Account Management, Americas, you will be the senior commercial leader responsible for Accelya's airline customer relationships, revenue ...

Accelya

Vice President - Account Management

... USA, remote / Miami, US Role Purpose As Vice President - Account Management, Americas, you will be the senior commercial leader responsible for Accelya's airline customer relationships, revenue ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Washington, District of Columbia, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 ...

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Franklin Park, Illinois, United States $ 32,000.00 - 78,000.00 (US Dollar) Job Openings Remote Customer Service About the Job Remote Customer Service We're looking for a ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Houston, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Warren, MI, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Medford, Oregon, United States $ 32,000.00 - 78,000.00 (US Dollar) About the job Remote Customer Service We're looking for a creative and detail-oriented Remote Customer ...

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States $ 32,000.00 - 78,000.00 (US Dollar) We're looking for a creative and detail-oriented Remote Customer Service Rep to join our growing travel team.

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Santa Clara, CA, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Harper Adventures Travel Agency

Remote Customer Service

$15.75 - $21.25/hr

Remote Customer Service We're looking for enthusiastic, service-minded individuals to join our growing travel team as Remote Travel Advisors. In this role, you'll help clients design and book ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Allen, TX, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Los Angeles, California, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

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How much do remote airline customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote airline customer service in the United States is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote airline customer service?

To succeed as a Remote Airline Customer Service representative, you should have excellent verbal and written communication skills, problem-solving abilities, and previous customer service experience, often requiring at least a high school diploma or equivalent. Familiarity with reservation systems like Sabre or Amadeus, secure online communication tools, and CRM software is typically important. Strong soft skills like patience, active listening, and emotional resilience help you excel in assisting customers who may be stressed or frustrated. These competencies ensure that customers receive prompt and empathetic support, fostering loyalty and a positive brand reputation for the airline.

What is a remote airline customer service?

A Remote Airline Customer Service job involves assisting airline customers via phone, chat, or email from a home-based location. Responsibilities typically include booking flights, handling cancellations, processing refunds, and answering travel-related inquiries. Agents must provide excellent customer service, follow airline policies, and resolve issues efficiently. Strong communication skills, problem-solving abilities, and familiarity with airline systems are important for success in this role. Many positions require a quiet workspace, high-speed internet, and a flexible schedule to accommodate different time zones.

What are some common challenges faced by remote airline customer service representatives, and how are they addressed?

Remote Airline Customer Service representatives often handle high call volumes, resolve complex booking or travel issues, and provide support to travelers experiencing stressful situations such as delays or cancellations. To address these challenges, representatives receive extensive training on airline policies, technical systems, and conflict resolution techniques, and are supported by a collaborative remote team environment. Access to updated resources and real-time communication tools helps ensure quick and accurate responses. The ability to manage multiple inquiries efficiently while maintaining a calm, professional demeanor is key to overcoming these hurdles and providing outstanding service to customers.

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Remote Airline Customer Service jobs near you
Infographic showing various Remote Airline Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,892 per year, or $18.7 per hour.

Controls Engineer - Power Infrastructure

AIRLINE HYDRAULICS CORPORATION

Richmond, VA • Remote

$100K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

ABOUT THE OPPORTUNITY

Airline Hydraulics Corporation (100% Employee Owned | ISO 9001:2015 Certified) is seeking a seasoned Controls Engineer to serve as an embedded technical resource for a strategic account relationship with a leading mission-critical digital infrastructure manufacturer headquartered in Richmond, Virginia. This customer designs, engineers, and builds power distribution and integrated module solutions — including Power Distribution Units (PDUs, 300 kVA–2,000 kVA), Remote Power Panels (RPPs), and advanced integrated infrastructure modules — purpose-built for AI-era data centers and hyperscale environments.

Airline Hydraulics is an established component and panel solutions partner supporting this customer's production programs. The selected candidate will work directly to support the Airline Hydraulics account manager, providing dedicated on-site engineering and acting as a proactive extension of the account manager’s engineering and procurement workflows — including advance procurement of long-lead BOM components prior to formal order release in order to compress delivery timelines.

WORK LOCATION & SCHEDULE

  • Primary site: Customer facility, Richmond, VA — minimum 50% on-site; greater presence expected during critical production and project phases
  • Secondary: Remote / Airline Hydraulics Bensalem, PA office as required
  • Travel to Airline Hydraulics HQ for coordination with engineering, purchasing, and operations teams

KEY RESPONSIBILITIES

Engineering & Design

  • Develop and maintain wiring diagrams, panel layouts, and schematics using AutoCAD Electrical for PDU, RPP, and control panel programs
  • Perform PLC and HMI programming in support of control panel and integrated module solutions
  • Translate customer engineering specifications and design standards into Airline Hydraulics' scope of supply
  • Support development of bill of materials (BOM) structures aligned to the customer's product configurations and engineering change cycles

Procurement & Supply Chain Coordination

  • Proactively identify and initiate procurement of long-lead BOM components in advance of formal purchase orders to reduce lead time exposure
  • Interface with Airline Hydraulics purchasing and supplier teams to maintain component availability aligned with the customer's production schedules
  • Evaluate component equivalents, substitutions, and supply chain risks; recommend solutions to maintain continuity

Customer & Account Support

  • Support engineering RFQs, estimates, and quotes with timely, accurate technical inputs
  • Assist with project management for control panel and power distribution programs from award through delivery

Quality, Compliance & Standards

  • Ensure all designs comply with UL 508A, NEC, and applicable OSHA standards
  • Maintain adherence to Airline Hydraulics ISO 9001:2015 quality management processes
  • Support UL listing compliance for panel assemblies consistent with the customer's UL-certified product lines

Field & Startup Support

  • Support installations, factory acceptance tests (FAT), validations, and commissioning activities
  • Provide troubleshooting and problem resolution during integration and startup phases


Benefits:

  • Medical/Dental/Vision/Disability effective first of the month after the hire date
  • PTO accrual begins upon hire
  • Referral bonuses
  • 100% employee-owned plus 401k with company match