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Remote Ancestry Customer Service Jobs (NOW HIRING)

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Remote Customer Service Agent

$15.75 - $21.25/hr

About the job Remote Customer Service Agent Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and ...

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States $ 32,000.00 - 78,000.00 (US Dollar) Job Openings Remote Customer Service About the Job Remote Customer Service We're looking for a creative and ...

Remote Recruitment

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Representative If you genuinely enjoy helping people, can stay calm under pressure ... R13,000-R15,000 per month (based on experience) * 100% remote -- work from anywhere in South Africa

Only Data Entry

Remote Customer Service

$17.50 - $23/hr

Remote Customer Service Montreal, QC, Canada Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after applying ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Washington, District of Columbia, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Pride Global

Remote Customer Service Representative

$13.71/hr

Remote Customer Service Representative Pride Health is hiring a Remote Customer Service ... We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Houston, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Warren, MI, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Franklin Park, Illinois, United States $ 32,000.00 - 78,000.00 (US Dollar) About the job Remote Customer Service We're looking for a creative and detail-oriented Remote ...

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Medford, Oregon, United States $ 32,000.00 - 78,000.00 (US Dollar) About the job Remote Customer Service We're looking for a creative and detail-oriented Remote Customer ...

Harper Adventures Travel Agency

Remote Customer Service

$15.75 - $21.25/hr

About the job Remote Customer Service About the Role Were looking for enthusiastic, service-minded individuals to join our growing travel team as Remote Travel Advisors. In this role, youll help ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Allen, TX, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Los Angeles, California, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Charlotte, North Carolina, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or ...

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Remote Ancestry Customer Service information

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How much do remote ancestry customer service jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for remote ancestry customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Ancestry Customer Service representative, and why are they important?

To thrive as a Remote Ancestry Customer Service representative, you need strong communication skills, problem-solving abilities, and familiarity with genealogy concepts, typically supported by a high school diploma or relevant experience. Proficiency with CRM software, online chat platforms, and ancestry research tools is commonly required. Patience, empathy, and active listening are standout soft skills for assisting customers with sensitive or complex family history inquiries. These skills and qualities are crucial to ensure accurate support, customer satisfaction, and a positive experience for users seeking personal and meaningful genealogical information.

What is the difference between Remote Ancestry Customer Service vs Remote Ancestry Sales Representative?

AspectRemote Ancestry Customer ServiceRemote Ancestry Sales Representative
CredentialsBasic customer service skills, sometimes CRM software knowledgeSales experience, communication skills, CRM familiarity
Work EnvironmentRemote, customer support center or home officeRemote, sales-focused environment, often with client interaction
Employer & Industry UsageUsed across genealogy, heritage, and subscription servicesCommon in genealogy, subscription services, and direct sales roles
Search & Comparison IntentCustomer support roles, service jobs, remote customer serviceSales roles, remote sales jobs, customer acquisition

Remote Ancestry Customer Service focuses on assisting customers with inquiries, troubleshooting, and support, while Remote Ancestry Sales Representative emphasizes promoting services, closing sales, and expanding customer base. Both roles are remote and require communication skills, but they serve different functions within the same industry.

What are Remote Ancestry Customer Service representatives?

Remote Ancestry Customer Service representatives are professionals who assist customers with inquiries and issues related to genealogy and ancestry services, typically working from home or another remote location. They help users navigate ancestry platforms, interpret DNA results, update family trees, and resolve account or technical problems. These representatives use phone, email, or live chat to provide support, ensuring a positive customer experience. They require strong communication skills, familiarity with ancestry tools, and the ability to troubleshoot common customer concerns.

What are some common challenges faced by Remote Ancestry Customer Service representatives, and how are they addressed?

Remote Ancestry Customer Service representatives often encounter challenges such as guiding customers through complex genealogical information, handling sensitive family topics, and navigating technical issues with online platforms. To address these, team members receive specialized training in both genealogy basics and customer empathy, and they have access to detailed resources and escalation support. Regular team meetings and knowledge-sharing sessions also help representatives stay updated and troubleshoot unique cases effectively, ensuring a supportive remote work environment.
More about Remote Ancestry Customer Service jobs
What cities are hiring for Remote Ancestry Customer Service jobs? Cities with the most Remote Ancestry Customer Service job openings:
What are the most commonly searched types of Ancestry Customer Service jobs? The most popular types of Ancestry Customer Service jobs are:
What states have the most Remote Ancestry Customer Service jobs? States with the most job openings for Remote Ancestry Customer Service jobs include:
What job categories do people searching Remote Ancestry Customer Service jobs look for? The top searched job categories for Remote Ancestry Customer Service jobs are:
Remote Ancestry Customer Service jobs near you
Remote Bilingual Customer Service

Remote Bilingual Customer Service

TemPositions Group Of Companies

Remote

$15.75 - $20/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking a friendly and professional Remote Bilingual Customer Service Representative to provide support to customers in both English and Spanish. This remote position involves assisting customers by phone, email, and chat, answering questions, and resolving issues while delivering excellent customer service.
MUST HAVE KNOWLEDGE OF NYC
Responsibilities

  • Respond to customer inquiries in English and Spanish.
  • Assist customers with questions, concerns, and service requests.
  • Resolve issues efficiently and professionally.
  • Document customer interactions accurately.
  • Escalate complex issues when necessary.
Requirements
  • Fluent in both Spanish and English.
  • Minimum 6 months of customer service experience in an office setting or remote.
  • Strong communication and customer service skills.
  • Ability to work independently in a remote environment.
  • Must be computer proficient and have reliable internet access.
  • Available to work morning or afternoon shifts.
  • Must be available to work weekends; scheduled days off will be during the week.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
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TemPositions Group of logo

About TemPositions Group of

Sourced by ZipRecruiter

Founded in 1962, The TemPositions Group of Companies is an award-winning temporary staffing agency offering local, regional, and national recruitment services. A founding member of the American Staffing Association, we have delivered exceptional service to both our clients and employees on a temporary/contract, temp-to-hire, and direct-hire basis. We work with our clients to develop sophisticated recruitment strategies that fit their unique needs, and with our employees, we help them identify opportunities that fit their skills and ambitions. Contact us to speak with a specialized recruiter. As a recruitment industry leader boasting 12 specialized agencies within the TemPositions Group, we’re certain that you’ll agree we’re the only staffing agency you’ll ever need.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

1962

Social media

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