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Remote Disney World Customer Service Jobs (NOW HIRING)

Customer Service Specialist

New York, NY · Remote

$18.50 - $24.50/hr

We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both

$20/hr

About NORY: At NORY, we design learning journeys where every child in NYC and Boston becomes a risk-taking entrepreneur, inquisitive problem solver, and empathetic leader. As the largest and

$20/hr

About NORY: At NORY, we design learning journeys where every child in NYC and Boston becomes a risk-taking entrepreneur, inquisitive problem solver, and empathetic leader. As the largest and

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Remote Disney World Customer Service information

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How much do remote disney world customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote disney world customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is a Remote Disney World Customer Service representative?

A Remote Disney World Customer Service representative is a professional who assists Disney World guests with questions, reservations, and concerns from a remote location, such as their home. They handle inquiries related to tickets, park information, dining reservations, and general guest support through phone, email, or chat. These representatives play a key role in providing the magical Disney experience by ensuring guests receive prompt and friendly assistance before, during, or after their visit.

What are the key skills and qualifications needed to thrive as a Remote Disney World Customer Service representative?

To thrive as a Remote Disney World Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and reservation platforms is typically required. Patience, positivity, and the ability to build rapport remotely are standout soft skills in this role. These skills ensure guests receive exceptional support, fostering satisfaction and loyalty while upholding Disney's high service standards.

What are some common challenges faced by Remote Disney World Customer Service representatives, and how can they be addressed?

Remote Disney World Customer Service Representatives often encounter challenges such as handling high call volumes during peak seasons, addressing a wide variety of guest inquiries, and resolving issues without face-to-face interaction. Staying organized and familiarizing yourself with Disney's systems and resources can help manage multiple requests efficiently. Regular communication with team leads and utilizing internal tools for collaboration ensures you stay supported and can escalate complex issues when needed. Developing strong empathy and active listening skills is key to providing magical guest experiences, even from a distance.

What is the difference between Remote Disney World Customer Service vs Remote Disney World Guest Relations?

AspectRemote Disney World Customer ServiceRemote Disney World Guest Relations
Primary RoleHandling customer inquiries, troubleshooting, and support via phone or chatProviding personalized assistance, resolving guest concerns, and enhancing guest experience
Required SkillsCommunication, problem-solving, technical knowledgeInterpersonal skills, conflict resolution, empathy
Work EnvironmentRemote, customer support centerRemote, guest experience team
Common CertificationsCustomer service certifications, Disney-specific trainingGuest relations or hospitality certifications, Disney training

Remote Disney World Customer Service focuses on assisting guests with inquiries and technical issues, while Remote Disney World Guest Relations emphasizes resolving guest concerns and enhancing their overall experience. Both roles require strong communication skills and Disney-specific training, but differ in their focus on support versus guest experience management.

What cities are hiring for Remote Disney World Customer Service jobs?

Cities with the most Remote Disney World Customer Service job openings:

What are the most commonly searched types of Disney World Customer Service jobs?

The most popular types of Disney World Customer Service jobs are:

What states have the most Remote Disney World Customer Service jobs?

States with the most job openings for Remote Disney World Customer Service jobs include:

Infographic showing various Remote Disney World Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

National Sales Assistant Director

The Walt Disney Company

Celebration, FL • Remote

$110K - $147K/yr

Full-time

Medical, Life

Posted 17 days ago


Walt Disney Company rating

7.6

Company rating: 7.6 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

5th of 52 rated entertainment


Job description

Job Posting Title:

National Sales Assistant Director

Req ID:

10157184

Job Description:

Disney Meetings and Events is home to award-winning, world-class meeting and event venues. We offer unique, unforgettable experiences with unparalleled products and services across our 3 domestic locations, Walt Disney World in Florida, Disneyland Resort in California, and Aulani, A Disney Resort in Hawaii. The National Sales Assistant Director role provides exceptional client relationships to these domestic locations to drive new business to Disney Meetings & Events and other Disney portfolio products, represent Disney Meetings and Events in the marketplace and within industry organizations, and secures group and convention business. As part of the Disney Meetings and Events NSO Team, this is a remote, home-office based position and could be located in the surrounding areas of Dallas, Austin, and Houston.

You will report to the National Sales Director.

This Location is a remote Texas position

Responsibilities

  • Achieve established goals by building clients and accounts in their designated marketplace.

  • Develop strategic sales plans to achieve our goals.

  • Develop new business and increase business from existing accounts using direct sales activities.

  • Implement travel and tradeshow programs to convert business.

  • Represent The Walt Disney Company in designated marketplace and industry organizations.

  • Promote all Disney related products to provide essential solutions to clients' needs.

Basic Qualifications

  • Minimum of 5 years Group and Convention sales experience with experience in collaboration, qualifying, presentations, conducting face-to-face sales calls, site visits, negotiating, overcoming obstacles, closing business, familiarization trips and trade show strategies.

  • Strong group industry knowledge and expertise.

  • Experience partnering with leaders across multiple organizations.

  • Experience developing and providing presentations to all levels of an organization.

  • Experience in social selling through LinkedIn, Twitter and Facebook.

  • Disciplined organizational skills in all aspects of job performance with attention to detail and ability to meet deadlines.

  • Experience working in a remote environment.

  • Flexible schedule, including business travel and working weekends.

  • Knowledge of computer software applications in MS Office, Seibel, Knowland, and Cvent.

Preferred Qualifications

  • 5+ years related hospitality industry experience.

  • Familiarity with association and corporate customers in designated marketplace.

Required Education

  • High School Diploma.

Preferred Education

  • Bachelor's Degree or equivalent.

The hiring range for this remote position is $112,012.00 to $150,260.00 per year, which factors in various geographic regions. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

#DPEPFLA

#LI-TF1

The hiring range for this position in Orlando, Florida, is $110,000.00-$147,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

Commercial Strategy

Job Posting Primary Business:

Disney Destinations Sales Solutions (WDW)

Primary Job Posting Category:

Gathering Sales - Resorts

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Celebration, FL, USA

Alternate City, State, Region, Postal Code:

USA - TX - Remote - Texas Region 1

Date Posted:

2026-08-19

What Walt Disney Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Walt Disney logo

About Walt Disney

Sourced by ZipRecruiter

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. "We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

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