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Virtual Airline Customer Service Jobs (NOW HIRING)

Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful ...

Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful ...

Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful ...

Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful ...

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

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Virtual Airline Customer Service information

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$12

$17

$23

How much do virtual airline customer service jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for virtual airline customer service in the United States is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Virtual Airline Customer Service vs Virtual Airline Ticketing Agent?

AspectVirtual Airline Customer ServiceVirtual Airline Ticketing Agent
CredentialsCustomer service training, airline industry knowledgeCustomer service training, airline reservation systems familiarity
Work EnvironmentRemote, online support channelsRemote, reservation platforms and call centers
Employer & IndustryAirlines, travel agencies, virtual airline platformsAirlines, travel agencies, virtual airline platforms
Primary RoleAssist customers with inquiries, complaints, and supportHandle bookings, reservations, and ticketing processes

Both roles involve remote work within the airline industry, requiring customer service skills. Customer Service focuses on support and issue resolution, while Ticketing Agents specialize in reservations and ticketing tasks. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

More about Virtual Airline Customer Service jobs
What cities are hiring for Virtual Airline Customer Service jobs? Cities with the most Virtual Airline Customer Service job openings:
What are the most commonly searched types of Airline Customer Service jobs? The most popular types of Airline Customer Service jobs are:
What states have the most Virtual Airline Customer Service jobs? States with the most job openings for Virtual Airline Customer Service jobs include:
Infographic showing various Virtual Airline Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $37,169 per year, or $17.9 per hour.
Airline Customer Service Agent

Airline Customer Service Agent

San Francisco International Airport

San Francisco, CA • On-site

$23.15/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Airline Customer Service Agent

Are you ready to bring your energy, professionalism, and love for people to the fast-paced world of international air travel? Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful daily impact.

For over 25 years, Pacific Aviation has partnered with top-tier global airlines to deliver exceptional passenger service at airports across the country. We believe that our people are the reason behind our success, and we're looking for teammates who thrive in a collaborative, multicultural environment.

Responsibilities include assisting passengers at check-in counters, gates, and arrival areas; verifying travel documents and complying with airline and TSA protocols; making clear announcements and providing directions; supporting boarding, baggage assistance, and special service needs; collaborating with airline teams and fellow agents to ensure smooth operations; and delivering excellent customer service under pressure in a dynamic terminal setting.

You'll start with one international airline and have the opportunity to train on others over time.

Qualifications include fluent English communication skills, strong verbal and written communication; active listening skills, computer literacy and fast, accurate data entry, calmness and solution-focus under pressure, physical stamina to stand for extended periods and move throughout the terminal, authorized to work in the U.S. and able to pass a background check and drug screening. Bilingual ability preferred in one of the following languages: Tagalog, Mandarin, Cantonese, Vietnamese, Thai, Indonesian, Hindi, Gujarati, Japanese.

Must be available to work at least 4 days per week, including weekends and holidays. Shifts may include early mornings, afternoons, evenings, or nights.

Benefits include hourly pay of $23.15 per hour, fully paid medical, dental, and vision insurance, 401(k) with company match, paid time off, uniform provided, paid training, parking discount or clipper card, referral bonus, cell phone plan reimbursement.