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Virtual Airline Customer Service Jobs (NOW HIRING)

SFO

Airline Customer Service Agent

San Francisco, CA

$23.15/hr

Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful ...

SFO

Airline Customer Service Agent

San Francisco, CA · On-site

$23.15/hr

Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful ...

wearegat

Airline Customer Service Agent

Eugene, OR · On-site

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

wearegat

Airline Customer Service Agent

Eugene, OR

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

wearegat

Airline Customer Service Agent

Eugene, OR

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

wearegat

Airline Customer Service Agent

Eugene, OR

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

Unifi

CWA Airline Customer Service Agent

Mosinee, WI

$15.25 - $20.50/hr

General information Job Title CWA Airline Customer Service Agent Date Wednesday, October 22, 2025 Entity Unifi Aviation, LLC State Wisconsin City Mosinee Base Pay Rate: $ 14.00 Full/Part Time ...

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All JobsVirtual Airline Customer Service Jobs

Virtual Airline Customer Service information

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$12

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$23

How much do virtual airline customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for virtual airline customer service in the United States is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Virtual Airline Customer Service vs Virtual Airline Ticketing Agent?

AspectVirtual Airline Customer ServiceVirtual Airline Ticketing Agent
CredentialsCustomer service training, airline industry knowledgeCustomer service training, airline reservation systems familiarity
Work EnvironmentRemote, online support channelsRemote, reservation platforms and call centers
Employer & IndustryAirlines, travel agencies, virtual airline platformsAirlines, travel agencies, virtual airline platforms
Primary RoleAssist customers with inquiries, complaints, and supportHandle bookings, reservations, and ticketing processes

Both roles involve remote work within the airline industry, requiring customer service skills. Customer Service focuses on support and issue resolution, while Ticketing Agents specialize in reservations and ticketing tasks. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

More about Virtual Airline Customer Service jobs
What cities are hiring for Virtual Airline Customer Service jobs? Cities with the most Virtual Airline Customer Service job openings:
What are the most commonly searched types of Airline Customer Service jobs? The most popular types of Airline Customer Service jobs are:
What states have the most Virtual Airline Customer Service jobs? States with the most job openings for Virtual Airline Customer Service jobs include:
What job categories do people searching Virtual Airline Customer Service jobs look for? The top searched job categories for Virtual Airline Customer Service jobs are:
Virtual Airline Customer Service jobs near you
Infographic showing various Virtual Airline Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $37,169 per year, or $17.9 per hour.
Airline Customer Service Agent

Airline Customer Service Agent

GAT Airline Ground Support

Eugene, OR • On-site

$17/hr

Full-time

Posted 10 days ago

GAT Airline Ground Support rating

3.7

Company rating: 3.7 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

51st of 52 rated aviation services

Job description

Job Summary
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
  • Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
  • Must be able to announce both incoming and outbound flights.
  • Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
  • Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
  • Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
  • Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
  • Able to stand and work in one location for up to four hours at a time.
  • You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
  • Work independently without direct supervision.

Requirements:
  • Must be at least 18 years of age
  • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
  • Ability to read, speak, and understand the English language.
  • Ability to stand for long periods of time
  • Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
  • Possess entry-level computer skills
  • Occasionally lift bags or items weighing between 50 and 70 pounds
  • Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
  • Must be able to work nights, weekends, and holidays

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