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Airport Customer Service Agent Jobs (NOW HIRING)

Unifi

Airport Customer Service Agent - EYW

Key West, FL · On-site

$15.25 - $20.50/hr

General information Job Title Airport Customer Service Agent - EYW Date Monday, April 20, 2026 Entity Unifi Aviation, LLC State Florida City Key West Base Pay Rate: $ 23.54 Full/Part Time Full Time ...

Unifi

Airport Customer Service Agent - MSN

Madison, WI

$15.50 - $21/hr

General information Job Title Airport Customer Service Agent - MSN Date Tuesday, June 2, 2026 Entity Unifi Aviation, LLC State Wisconsin City Madison Base Pay Rate: $ 17.00 Full/Part Time Full Time ...

Unifi

Airport Customer Service Agent - JAC

Jackson, WY

$16 - $21.50/hr

General information Job Title Airport Customer Service Agent - JAC Date Friday, May 29, 2026 Entity Unifi Aviation, LLC State Wyoming City Jackson Base Pay Rate: $ 25.00 Full/Part Time Full Time ...

Unifi

Airport Customer Service Agent - SFO

San Francisco, CA · On-site

$18.25 - $24.50/hr

General information Job Title Airport Customer Service Agent - SFO Date Wednesday, February 25, 2026 Entity Unifi Aviation, LLC State California City San Francisco Base Pay Rate: $ 22.51 Full/Part ...

Unifi

Airport Customer Service Agent - FSD

Sioux Falls, SD · On-site

$15.50 - $20.75/hr

General information Job Title Airport Customer Service Agent - FSD Date Tuesday, June 30, 2026 Entity Unifi Aviation, LLC State South Dakota City Sioux Falls Base Pay Rate: $ 15.00 Full/Part Time ...

Unifi

Airport Customer Service Agent- PT

Jacksonville, FL · On-site

$14.25 - $19.25/hr

General information Job Title Airport Customer Service Agent- PT Date Monday, July 6, 2026 Entity Unifi Aviation, LLC State Florida City Jacksonville Base Pay Rate: $ 15.00 Full/Part Time Part Time ...

Unifi

$14.50 - $19.50/hr

General information Job Title Airport Customer Service Agent - CRW Date Sunday, July 12, 2026 Entity Unifi Aviation, LLC State West Virginia City Charleston Base Pay Rate: $ 13.50 Seasonal Pay Rate ...

Unifi

Airport Customer Service Agent - ATW

Appleton, WI · On-site

$15 - $20.25/hr

General information Job Title Airport Customer Service Agent - ATW Date Monday, July 27, 2026 Entity Unifi Aviation, LLC State Wisconsin City Appleton Base Pay Rate: $ 15.00 Full/Part Time Part Time ...

Unifi

Airport Customer Service Agent - PHL

Philadelphia, PA · On-site

$15.75 - $21/hr

General information Job Title Airport Customer Service Agent - PHL Date Friday, May 22, 2026 Entity Unifi Aviation, LLC State Pennsylvania City Philadelphia Base Pay Rate: $ 19.19 Full/Part Time ...

Unifi

Airport Customer Service Agent - MBS

Freeland, MI

$13.25 - $17.75/hr

General information Job Title Airport Customer Service Agent - MBS Date Monday, June 1, 2026 Entity Unifi Aviation, LLC State Michigan City Freeland Base Pay Rate: $ 14.00 Full/Part Time Part Time ...

Unifi

$15.75 - $21/hr

General information Job Title Airport Customer Service Agent - BGR Date Monday, July 27, 2026 Entity Unifi Aviation, LLC State Maine City Bangor Base Pay Rate: $ 16.00 Full/Part Time Part Time Exempt ...

Unifi

Airport Customer Service Agent - PT

Dallas, TX · On-site

$15.25 - $20.50/hr

General information Job Title Airport Customer Service Agent - PT Date Tuesday, June 30, 2026 Entity Unifi Aviation, LLC State Texas City Dallas Base Pay Rate: $ 15.15 Full/Part Time Part Time Exempt ...

Unifi

Airport Customer Service Agent - SBN

South Bend, IN

$15.25 - $20.25/hr

General information Job Title Airport Customer Service Agent - SBN Date Monday, June 8, 2026 Entity Unifi Aviation, LLC State Indiana City South Bend Base Pay Rate: $ 15.76 Full/Part Time Part Time ...

Unifi

Airport Customer Service Agent - CID

Cedar Rapids, IA

$15.25 - $20.25/hr

General information Job Title Airport Customer Service Agent - CID Date Wednesday, February 25, 2026 Entity Unifi Aviation, LLC State Iowa City Cedar Rapids Base Pay Rate: $ 15.15 Seasonal Pay Rate ...

Unifi

$14.50 - $19.50/hr

General information Job Title Airport Customer Service Agent - CHA MX Date Wednesday, June 24, 2026 Entity Unifi Aviation, LLC State South Carolina City Charleston Base Pay Rate: $ 17.00 Full/Part ...

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Airport Customer Service Agent information

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How much do airport customer service agent jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for airport customer service agent in the United States is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.23 per hour, depending on experience, location, and employer.

What is the airport service agent's salary?

Airport customer service agents typically earn an average salary ranging from $30,000 to $45,000 per year, depending on experience, location, and employer. Entry-level positions may start lower, while experienced agents or those working at major airports can earn higher wages and benefits. The role often requires good communication skills and customer service experience.

What does a customer service agent at an airport do?

An airport customer service agent assists passengers with check-in, baggage handling, boarding, and flight information. They also address passenger inquiries, resolve issues, and ensure safety and compliance with airline and airport policies, often working in a fast-paced environment and using communication and problem-solving skills.

What is the difference between Airport Customer Service Agent vs Ticketing Agent?

AspectAirport Customer Service AgentTicketing Agent
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentAirports, customer interaction, gate areasAirports, ticket counters, customer service desks
Employer & IndustryAirlines, airports

Both roles involve customer service in airport settings and require similar credentials. Airport Customer Service Agents focus on assisting passengers with check-in, boarding, and general inquiries, while Ticketing Agents primarily handle ticket sales and reservations. Understanding these differences helps job seekers find the right position in the airline industry.

What are Airport Customer Service Agents?

Airport Customer Service Agents are professionals who assist travelers at airports with a variety of needs, such as checking in for flights, issuing boarding passes, handling baggage inquiries, and answering questions about flight schedules and airport procedures. They also provide information about delays, gate changes, and help resolve travel issues. Their role is crucial in ensuring a smooth and pleasant experience for passengers before and after their flights.

What is the work of customer service in airport?

An Airport Customer Service Agent assists travelers with check-in, baggage handling, boarding, and providing information about flights and airport procedures. They ensure a smooth passenger experience, handle inquiries, resolve issues, and often work with airline or airport systems using computers and communication tools. Strong communication skills and knowledge of safety protocols are essential for the role.

What are some common challenges faced by Airport Customer Service Agents, and how can they be managed effectively?

Airport Customer Service Agents frequently encounter high-pressure situations due to flight delays, irate passengers, and rapidly changing schedules. Managing these challenges involves maintaining strong communication skills, staying patient under stress, and being adaptable to last-minute changes. Successful agents often rely on teamwork, clear protocols, and a customer-first attitude to resolve issues efficiently and keep operations running smoothly. Continuous training and support from supervisors also play a key role in helping agents navigate complex scenarios.

Is it hard to get hired at an airport?

Getting hired as an airport customer service agent can be competitive due to the high volume of applicants, but having relevant skills such as communication, customer service experience, and sometimes certifications can improve chances. The hiring process often involves interviews, background checks, and training, and some positions may require flexible schedules or language skills.

What are the key skills and qualifications needed to thrive as an Airport Customer Service Agent, and why are they important?

To thrive as an Airport Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with additional language proficiency being a plus. Familiarity with airline reservation and check-in systems like Sabre or Amadeus, as well as security protocols, is typically required. Patience, cultural sensitivity, and the ability to remain calm under pressure help agents deliver excellent service during stressful situations. These skills are vital for ensuring smooth passenger experiences and maintaining efficient airport operations.
What cities are hiring for Airport Customer Service Agent jobs? Cities with the most Airport Customer Service Agent job openings:
What states have the most Airport Customer Service Agent jobs? States with the most job openings for Airport Customer Service Agent jobs include:
What job categories do people searching Airport Customer Service Agent jobs look for? The top searched job categories for Airport Customer Service Agent jobs are:
Airport Customer Service Agent jobs near you
Infographic showing various Airport Customer Service Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,526 per year, or $17.6 per hour.

Airport Customer Service Agent - Full time

Unifi

Eugene, OR

$15.50 - $20.75/hr

Other

Re-posted 17 hours ago

Job description

General information
Job Title
Airport Customer Service Agent - Full time
Date
Tuesday, June 30, 2026
Entity
Unifi Aviation, LLC
State
Oregon
City
Eugene
Base Pay Rate:
$ 16.00
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift

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