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Airport Customer Service Agent Jobs (NOW HIRING)

Unifi

$15.25 - $20.50/hr

General information Job Title Airport Customer Service Agent (Frontier) - SYR Date Tuesday, August 25, 2026 Entity Unifi Aviation, LLC State New York City Syracuse Base Pay Rate: $ 16.00 Full/Part ...

Unifi

Airport Customer Service Agent - DLH (PT)

Duluth, MN

$15.50 - $20.50/hr

General information Job Title Airport Customer Service Agent - DLH (PT) Date Friday, July 31, 2026 Entity Unifi Aviation, LLC State Minnesota City Duluth Base Pay Rate: $ 17.00 Full/Part Time ...

ABM

Airport Customer Service Agent

Sugar Land, TX · On-site

The Airport Customer Service Agent provides assistance and information to Airport passengers. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits ...

Unifi

$15.25 - $20.25/hr

General information Job Title Airport Customer Service Agent - FAR PT Date Wednesday, September 2, 2026 Entity Unifi Aviation, LLC State North Dakota City Fargo Base Pay Rate: $ 15.00 Full/Part Time ...

Unifi

$15.50 - $20.75/hr

General information Job Title Airport Customer Service Agent PT (AC) - RDU Date Wednesday, July 8, 2026 Entity Unifi Aviation, LLC State North Carolina City Morrisville Base Pay Rate: $ 15.00 ...

Unifi

$13.50 - $18/hr

General information Job Title Airport Customer Service Agent PT (Delta) - AVL Date Tuesday, July 21, 2026 Entity Unifi Aviation, LLC State North Carolina City Fletcher Base Pay Rate: $ 18.00 Full/Par ...

Unifi

Airport Customer Service Agent - ELM

Elmira, NY · On-site

$15.50 - $20.75/hr

General information Job Title Airport Customer Service Agent - ELM Date Tuesday, August 25, 2026 Entity Unifi Aviation, LLC State New York City Elmira Base Pay Rate: $ 16.00 Full/Part Time Part Time ...

Unifi

$15 - $20/hr

General information Job Title Airport Customer Service Agent (Delta) - BUF Date Wednesday, August 5, 2026 Entity Unifi Aviation, LLC State New York City Buffalo Base Pay Rate: $ 16.00 Full/Part Time ...

Unifi

Airport Customer Service Agent - SFO

San Francisco, CA · On-site

$18.25 - $24.50/hr

General information Job Title Airport Customer Service Agent - SFO Date Monday, August 10, 2026 Entity Unifi Aviation, LLC State California City San Francisco Base Pay Rate: $ 22.51 Full/Part Time ...

wearegat

Airport Customer Service Agent

Austin, TX · On-site

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

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Airport Customer Service Agent information

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How much do airport customer service agent jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for airport customer service agent in the United States is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.23 per hour, depending on experience, location, and employer.

What is an airport customer service agent?

Airport Customer Service Agents are professionals who assist travelers at airports with a variety of needs, such as checking in for flights, issuing boarding passes, handling baggage inquiries, and answering questions about flight schedules and airport procedures. They also provide information about delays, gate changes, and help resolve travel issues. Their role is crucial in ensuring a smooth and pleasant experience for passengers before and after their flights.

What are the key skills and qualifications needed to thrive as an airport customer service agent?

To thrive as an Airport Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with additional language proficiency being a plus. Familiarity with airline reservation and check-in systems like Sabre or Amadeus, as well as security protocols, is typically required. Patience, cultural sensitivity, and the ability to remain calm under pressure help agents deliver excellent service during stressful situations. These skills are vital for ensuring smooth passenger experiences and maintaining efficient airport operations.

What are some common challenges faced by airport customer service agents, and how can they be managed effectively?

Airport Customer Service Agents frequently encounter high-pressure situations due to flight delays, irate passengers, and rapidly changing schedules. Managing these challenges involves maintaining strong communication skills, staying patient under stress, and being adaptable to last-minute changes. Successful agents often rely on teamwork, clear protocols, and a customer-first attitude to resolve issues efficiently and keep operations running smoothly. Continuous training and support from supervisors also play a key role in helping agents navigate complex scenarios.

What is the difference between Airport Customer Service Agent vs Ticketing Agent?

AspectAirport Customer Service AgentTicketing Agent
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentAirports, customer interaction, gate areasAirports, ticket counters, customer service desks
Employer & IndustryAirlines, airports

Both roles involve customer service in airport settings and require similar credentials. Airport Customer Service Agents focus on assisting passengers with check-in, boarding, and general inquiries, while Ticketing Agents primarily handle ticket sales and reservations. Understanding these differences helps job seekers find the right position in the airline industry.

How do I become an airport customer service agent for an airline?

To become an airport customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. Many employers require background checks and may prefer previous customer service experience; some positions also require certification in security or safety procedures. Training is usually provided on the job, and flexibility with schedules is often necessary due to shift work.

What cities are hiring for Airport Customer Service Agent jobs?

Cities with the most Airport Customer Service Agent job openings:

What states have the most Airport Customer Service Agent jobs?

States with the most job openings for Airport Customer Service Agent jobs include:

What job categories do people searching Airport Customer Service Agent jobs look for?

The top searched job categories for Airport Customer Service Agent jobs are:

Airport Customer Service Agent jobs near you
Infographic showing various Airport Customer Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,526 per year, or $17.6 per hour.

Airport Customer Service Agent (Frontier) - SYR

Unifi

$15.25 - $20.50/hr

Part-time

Posted 25 days ago

Job description

General information
Job Title
Airport Customer Service Agent (Frontier) - SYR
Date
Tuesday, August 25, 2026
Entity
Unifi Aviation, LLC
State
New York
City
Syracuse
Base Pay Rate:
$ 16.00
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift
Part Time Days
Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, P.M. shift

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