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Airport Customer Service Agent Jobs (NOW HIRING)

Unifi

$15.25 - $20.50/hr

General information Job Title Airport Customer Service Agent - MOT (PT) Date Monday, August 10, 2026 Entity Unifi Aviation, LLC State North Dakota City Minot Base Pay Rate: $ 17.00 Full/Part Time ...

Unifi

$16 - $21.50/hr

General information Job Title Airport Customer Service Agent - Breeze- HPN Date Friday, July 31, 2026 Entity Unifi Aviation, LLC State New York City WHITE PLAINS Base Pay Rate: $ 17.00 Full/Part Time ...

Unifi

Airport Customer Service Agent- KOA/ AS FT

Kailua, HI · On-site

$16.25 - $21.50/hr

General information Job Title Airport Customer Service Agent- KOA/ AS FT Date Friday, July 24, 2026 Entity Unifi Aviation, LLC State Hawaii City Kailua-Kona Base Pay Rate: $ 18.00 Full/Part Time ...

Unifi

$14.50 - $19.50/hr

General information Job Title Airport Customer Service Agent FT - CHS MX Date Wednesday, August 5, 2026 Entity Unifi Aviation, LLC State South Carolina City Charleston Base Pay Rate: $ 17.00 Full/Par ...

Unifi

Airport Customer Service Agent - SBN

South Bend, IN · On-site

$15.76/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Airport Customer Service Agent - SBN Job Title: Airport Customer Service Agent - SBN Entity: Unifi Aviation, LLC State: Indiana City: South Bend Base Pay Rate: $15.76 Full/Part Time: Part Time Exempt ...

Unifi

Airport Customer Service Agent - FAT (PT)

Fresno, CA

$15.50 - $20.50/hr

General information Job Title Airport Customer Service Agent - FAT (PT) Date Tuesday, July 7, 2026 Entity Unifi Aviation, LLC State California City Fresno Base Pay Rate: $ 18.00 Full/Part Time ...

Unifi

$16 - $21.50/hr

General information Job Title Airport Customer Service Agent (Delta)- HPN Date Friday, July 10, 2026 Entity Unifi Aviation, LLC State New York City WHITE PLAINS Base Pay Rate: $ 17.00 Full/Part Time ...

Unifi

$15.50 - $20.50/hr

General information Job Title Airport Customer Service Agent FT (United)- ALB Date Wednesday, July 8, 2026 Entity Unifi Aviation, LLC State New York City Albany Base Pay Rate: $ 16.00 Full/Part Time ...

Unifi

Airport Customer Service Agent - DLH (PT)

Duluth, MN · On-site

$15.50 - $20.50/hr

General information Job Title Airport Customer Service Agent - DLH (PT) Date Monday, August 10, 2026 Entity Unifi Aviation, LLC State Minnesota City Duluth Base Pay Rate: $ 17.00 Full/Part Time ...

Unifi

$15.50 - $20.50/hr

General information Job Title Airport Customer Service Agent (Avelo) - ALB Date Wednesday, July 22, 2026 Entity Unifi Aviation, LLC State New York City Albany Base Pay Rate: $ 16.00 Full/Part Time ...

Unifi

$13.50 - $18/hr

General information Job Title Airport Customer Service Agent FT (Delta) - AVL Date Tuesday, July 21, 2026 Entity Unifi Aviation, LLC State North Carolina City Fletcher Base Pay Rate: $ 18.00 Full/Par ...

Unifi

Airport Customer Service Agent Bilingual-IAD

Dulles, VA · On-site

$15.25 - $20.50/hr

General information Job Title Airport Customer Service Agent Bilingual-IAD Date Monday, July 6, 2026 Entity Unifi Aviation, LLC State Virginia City Dulles Base Pay Rate: $ 17.13 Full/Part Time ...

Unifi

$15.25 - $20.25/hr

General information Job Title Airport Customer Service Agent - XWA (PT) Date Wednesday, August 12, 2026 Entity Unifi Aviation, LLC State North Dakota City Williston Base Pay Rate: $ 18.00 Full/Part ...

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Airport Customer Service Agent information

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$12

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$21

How much do airport customer service agent jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for airport customer service agent in the United States is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.23 per hour, depending on experience, location, and employer.

What is an airport customer service agent?

Airport Customer Service Agents are professionals who assist travelers at airports with a variety of needs, such as checking in for flights, issuing boarding passes, handling baggage inquiries, and answering questions about flight schedules and airport procedures. They also provide information about delays, gate changes, and help resolve travel issues. Their role is crucial in ensuring a smooth and pleasant experience for passengers before and after their flights.

What are the key skills and qualifications needed to thrive as an airport customer service agent?

To thrive as an Airport Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with additional language proficiency being a plus. Familiarity with airline reservation and check-in systems like Sabre or Amadeus, as well as security protocols, is typically required. Patience, cultural sensitivity, and the ability to remain calm under pressure help agents deliver excellent service during stressful situations. These skills are vital for ensuring smooth passenger experiences and maintaining efficient airport operations.

What are some common challenges faced by airport customer service agents, and how can they be managed effectively?

Airport Customer Service Agents frequently encounter high-pressure situations due to flight delays, irate passengers, and rapidly changing schedules. Managing these challenges involves maintaining strong communication skills, staying patient under stress, and being adaptable to last-minute changes. Successful agents often rely on teamwork, clear protocols, and a customer-first attitude to resolve issues efficiently and keep operations running smoothly. Continuous training and support from supervisors also play a key role in helping agents navigate complex scenarios.

What is the difference between Airport Customer Service Agent vs Ticketing Agent?

AspectAirport Customer Service AgentTicketing Agent
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentAirports, customer interaction, gate areasAirports, ticket counters, customer service desks
Employer & IndustryAirlines, airports

Both roles involve customer service in airport settings and require similar credentials. Airport Customer Service Agents focus on assisting passengers with check-in, boarding, and general inquiries, while Ticketing Agents primarily handle ticket sales and reservations. Understanding these differences helps job seekers find the right position in the airline industry.

How do I become an airport customer service agent for an airline?

To become an airport customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. Many employers require background checks and may prefer previous customer service experience; some positions also require certification in security or safety procedures. Training is usually provided on the job, and flexibility with schedules is often necessary due to shift work.

What cities are hiring for Airport Customer Service Agent jobs?

Cities with the most Airport Customer Service Agent job openings:

What states have the most Airport Customer Service Agent jobs?

States with the most job openings for Airport Customer Service Agent jobs include:

What job categories do people searching Airport Customer Service Agent jobs look for?

The top searched job categories for Airport Customer Service Agent jobs are:

Airport Customer Service Agent jobs near you
Infographic showing various Airport Customer Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,526 per year, or $17.6 per hour.

Airport Customer Service Agent (Delta) - KOA

Unifi

Kailua, HI

$16.25 - $21.50/hr

Part-time

Posted 29 days ago

Job description

General information
Job Title
Airport Customer Service Agent (Delta) - KOA
Date
Sunday, July 19, 2026
Entity
Unifi Aviation, LLC
State
Hawaii
City
Kailua-Kona
Base Pay Rate:
$ 22.00
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
P.M. shift
Part Time Days
Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday P.M. shift 02:00pm

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