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Airline Passenger Service Jobs (NOW HIRING)

ABM

AIRLINE PASSENGER ASSIST

Sugar Land, TX

$13/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the ... Pay Rate: $13/hour Weekly + Tips Passenger services positions are very customer service-oriented ...

ABM

AIRLINE PASSENGER ASSIST

Sugar Land, TX

$13.50 - $17/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the ... Passenger services positions are very customer service-oriented and "tipping" is allowed and ...

ABM Industries, Inc.

AIRLINE PASSENGER ASSIST

Dallas, TX · On-site

$14.75 - $18.75/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the ... Passenger services positions are very customer service-oriented and "tipping" is allowed and ...

ABM Industries, Inc.

AIRLINE PASSENGER ASSIST

Reno, NV · On-site

$13/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the ... Pay Rate: $13/hour Weekly + Tips Passenger services positions are very customer service-oriented ...

ABM

Airline Passenger Assist

Houston, TX

$9/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the ... Passenger services positions are very customer service-oriented and "tipping" is allowed and ...

ABM

Airline Passenger Assist

Warwick, RI · On-site

$25 - $100/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the ... Passenger services positions are very customer service-oriented and "tipping" is allowed and ...

ABM

Airline Passenger Assist LIT

Little Rock, AR

$11/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the ... Passenger services positions are very customer service-oriented and "tipping" is allowed and ...

ABM

Airline Passenger Assist AMA

Amarillo, TX

$12/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the ... Passenger services positions are very customer service-oriented and "tipping" is allowed and ...

ABM

Airline Passenger Assist CRP

Corpus Christi, TX · On-site

$12.75 - $16/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the ... Passenger services positions are very customer service-oriented and "tipping" is allowed and ...

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How much do airline passenger service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for airline passenger service in the United States is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by airline passenger service agents, and how can they be managed effectively?

Airline passenger service agents often encounter challenges such as handling difficult customer situations, managing tight schedules, and ensuring compliance with security and safety regulations. Effective communication, patience, and problem-solving skills are essential for resolving passenger concerns and maintaining a positive travel experience. Agents also work closely with flight crews, baggage handlers, and other airport staff, requiring a strong team-oriented approach and adaptability to changing circumstances. Ongoing training and support from supervisors help agents stay updated on airline policies and improve their ability to manage stressful situations.

What are the key skills and qualifications needed to thrive as an airline passenger service agent?

To thrive as an Airline Passenger Service Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, check-in software, and security protocols is essential. Excellent communication, problem-solving abilities, and the ability to remain calm under pressure help agents excel in fast-paced, high-stress environments. These skills ensure smooth passenger processing, compliance with regulations, and a positive travel experience for customers.

What is an airline passenger service agent?

Airline passenger service agents are professionals who assist travelers at airports with various aspects of their journey. Their duties include checking in passengers, issuing boarding passes, handling baggage, providing flight information, and addressing customer inquiries or concerns. They play a vital role in ensuring a smooth and pleasant experience for passengers before boarding and after arrival. These agents often work at airline counters, boarding gates, and sometimes in call centers to support customers. Excellent communication and problem-solving skills are essential for this role.

Do you need a degree to be an airline passenger service agent?

A degree is not typically required to become an airline passenger service agent, but employers often prefer candidates with a high school diploma or equivalent. Customer service skills, communication abilities, and knowledge of airline procedures are more important, and some positions may require training or certification provided by the airline.

What is the difference between Airline Passenger Service vs Airline Ticketing Agent?

AspectAirline Passenger ServiceAirline Ticketing Agent
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills, sometimes certification
Work EnvironmentAirports, airline counters, customer interactionAirports, ticketing counters, customer interaction
Employer & Industry UsageAirlines, airportsAirlines, travel agencies, airports
Common Search & ComparisonCustomer service, passenger assistanceTicket sales, reservations

Airline Passenger Service and Airline Ticketing Agent both involve working at airports and assisting travelers. However, Airline Passenger Service focuses on overall customer assistance, boarding, and in-flight support, while Airline Ticketing Agents primarily handle ticket sales, reservations, and check-in processes. Both roles require strong customer service skills and are essential for smooth airline operations.

More about Airline Passenger Service jobs
What cities are hiring for Airline Passenger Service jobs? Cities with the most Airline Passenger Service job openings:
What job categories do people searching Airline Passenger Service jobs look for? The top searched job categories for Airline Passenger Service jobs are:
Airline Passenger Service jobs near you
Infographic showing various Airline Passenger Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,210 per year, or $16 per hour.

Airline Passenger Service Agent at Overland Aviation

Overland Aviation

Williston, ND • On-site

$20/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Are you looking for a fun, fast-paced, part-time job that offers free airline travel? Overland Aviation is hiring part-time Airline Passenger Service Agents to join our team at Williston Basin International Airport for the upcoming Sun Country Airlines season!

Applicants must be available to work Thursdays and Sundays, from approximately 11:45 AM to 3:15 PM, starting September 10th through December 13th.

Our Airline Passenger Service Agents are responsible for providing safe, professional, and dependable customer service to passengers traveling on Sun Country Airlines at Williston Basin International Airport, to include checking in passengers and their luggage for flights and assisting with passenger boarding and deplaning. Previous airline experience is preferred, but not required. Competitive pay, discounted flying lessons, and *free airline travel! Equal Opportunity Employer.

JOB DESCRIPTION

Position Title: Airline Passenger Service Agent

Status: Part-Time, Seasonal

Position Reports to: Overland Aviation Passenger Service Supervisor

Compensation: $20/hour + DOE

Essential Job Functions:

  • Check in passengers and their luggage at the ticket counter and gates.
  • Collect fees related to baggage, seat changes and other flight fees.
  • Patiently handle customer concerns and complaints regarding ticketing and baggage handling.
  • Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise.
  • Make announcements at the gate or over the general PA system regarding flight activity.
  • Be responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors.
  • Effectively communicate the status of equipment with staff.
  • Efficiently clean the aircraft cabin, seating areas, and aircraft lavatory.
  • Other duties and responsibilities as assigned by management.

Qualifications:

  • Demonstrate strong communication skills to interact professionally with passengers, team members, and station leadership.
  • Have proficient computer skills.
  • Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
  • Possess a valid driver’s license with an insurable driving record.
  • Be able to pass a drug screen and obtain airport security clearance which includes an extensive employment, criminal record, and residence background check.
  • Participation in random drug screenings.
  • Ability to work well independently and as part of a team.
  • Ability to work Thursdays and Sundays, from approximately 11:45 AM to 3:15 PM, starting September 10th through December 13th.

Physical Demands:

  • Lift up to 70 pounds on a regular basis.
  • Stand, lift, bend, push and pull on a frequent basis and for extended periods.
  • Work around jet and machinery noises.

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