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Airline Operations Agent Jobs (NOW HIRING)

Southwest Airlines

Operations Agent - HNL

Honolulu, HI · On-site

$21.01/hr

For external applicants only: (1.) Southwest Airlines will consider your interest for this position ... See what a day as an Operations Agent looks like: swa.is/DayWithOpsAgent Additional details * This ...

wearegat

Airport Operations Agent

El Paso, TX

$13/hr

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer ... Communitations with Airport Dispatch, Communications with Airlines Dispatch, Updating FLIFO, and ...

wearegat

Airport Operations Agent

El Paso, TX

$13/hr

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer ... Communitations with Airport Dispatch, Communications with Airlines Dispatch, Updating FLIFO, and ...

wearegat

Airport Operations Agent

El Paso, TX

$13/hr

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer ... Communitations with Airport Dispatch, Communications with Airlines Dispatch, Updating FLIFO, and ...

wearegat

Airport Operations Agent

El Paso, TX · On-site

$13/hr

Operations Agent Ramp Operations Agent Details: -An Operations agent provides legendary Customer ... Communitations with Airport Dispatch, Communications with Airlines Dispatch, Updating FLIFO, and ...

Menzies Aviation

Operations Agent

Dallas, TX · On-site

$19/hr

The Operations Agent will serve as the primary operational contact for all internal and external ... Frontier Airlines Flight Benefits * Advancement Opportunities * Medical, Dental, and Vision ...

Menzies Aviation

Operations Agent

Dallas, TX

$19/hr

The Operations Agent will serve as the primary operational contact for all internal and external ... Frontier Airlines Flight Benefits * Advancement Opportunities * Medical, Dental, and Vision ...

Menzies Aviation

Airport Operations Agent

Denver, CO · On-site

$23/hr

The Operations Agent will serve as the primary operational contact for all internal and external ... Frontier Airlines Flight Benefits * Advancement Opportunities * Medical, Dental, and Vision ...

Menzies Aviation

Operations Agent

Sacramento, CA · On-site

Role Purpose The Operations Agent is responsible for supporting the safe, efficient, and on-time ... Coordinate with airline personnel, dispatchers, ramp agents, fueling teams, catering, cabin ...

Menzies Aviation

Airport Operations Agent

Denver, CO

$23/hr

The Operations Agent will serve as the primary operational contact for all internal and external ... Frontier Airlines Flight Benefits * Advancement Opportunities * Medical, Dental, and Vision ...

Menzies Aviation

Operations Agent

Sacramento, CA

Role Purpose The Operations Agent is responsible for supporting the safe, efficient, and on-time ... Coordinate with airline personnel, dispatchers, ramp agents, fueling teams, catering, cabin ...

LCX Freight USA LLC

Operations Agent

Miami, FL · On-site

Operations Agent DEPARTMENT: Operations REPORTS TO: Operations Manager EFFECTIVE DATE: 2026 SUMMARY ... The role involves handling documentation, coordinating with ground handlers, airlines, freight ...

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Airline Operations Agent information

See salary details

$13

$24

$39

How much do airline operations agent jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for airline operations agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Airline Operations Agent vs Ticketing Agent?

AspectAirline Operations AgentTicketing Agent
CredentialsCustomer service certification, airline-specific trainingCustomer service certification, airline-specific training
Work EnvironmentAirports, airline offices, operational areasTicket counters, airline offices, customer service desks
Employer & Industry UsageAirlines, airport ground servicesAirlines, travel agencies, ticketing offices
Primary ResponsibilitiesCoordinate flight operations, handle passenger issues, ensure safety complianceSell tickets, assist with reservations, manage passenger check-in

While both roles involve customer service within the airline industry, Airline Operations Agents focus on flight coordination and safety, whereas Ticketing Agents primarily handle ticket sales and passenger check-in. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are Airline Operations Agents?

Airline Operations Agents, sometimes called flight dispatchers or load controllers, are responsible for coordinating and overseeing various ground operations to ensure flights run smoothly and safely. Their duties include preparing flight paperwork, calculating aircraft weight and balance, communicating with flight crews, and ensuring timely boarding and departure. They act as a key liaison between the airline, ground staff, and flight crew, making sure all regulatory and safety requirements are met before takeoff.

How does an Airline Operations Agent typically interact with other airport staff to ensure smooth flight operations?

Airline Operations Agents play a central role in coordinating between various airport teams, including ramp agents, gate agents, pilots, and ground crew. They are responsible for relaying real-time information about flight status, weather, and passenger or cargo updates to ensure efficient aircraft turnaround. Effective communication and teamwork are essential, as the Operations Agent must quickly troubleshoot and resolve issues that could delay departures. This collaborative environment offers opportunities to build strong relationships across departments and develop problem-solving skills valuable for career advancement.

What are the key skills and qualifications needed to thrive as an Airline Operations Agent, and why are they important?

To thrive as an Airline Operations Agent, you need strong organizational abilities, attention to detail, and a solid understanding of airline procedures, often supported by a high school diploma or aviation-related coursework. Familiarity with airline operations systems, flight management software, and communication tools like radios and dispatch platforms is typically required. Excellent problem-solving skills, teamwork, and effective communication help manage flight schedules and resolve operational issues efficiently. These skills ensure the safe, timely, and coordinated movement of flights, which is critical for airline reliability and customer satisfaction.
More about Airline Operations Agent jobs
What cities are hiring for Airline Operations Agent jobs? Cities with the most Airline Operations Agent job openings:
What states have the most Airline Operations Agent jobs? States with the most job openings for Airline Operations Agent jobs include:
What job categories do people searching Airline Operations Agent jobs look for? The top searched job categories for Airline Operations Agent jobs are:
Airline Operations Agent jobs near you
Infographic showing various Airline Operations Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $51,415 per year, or $24.7 per hour.
Frontier Operations Agent

Frontier Operations Agent

Menzies Aviation

Orlando, FL

Full-time

Posted 3 days ago

Menzies Aviation rating

6.2

Company rating: 6.2 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

32nd of 54 rated aviation services

Job description

Essential Duties and Responsibilities:

The Operations Agent is responsible for some or all of the following duties in accordance with policies and procedures and within specified time parameters:

  • Coordinate and assign gates for inbound and outbound aircraft
  • Perform weight and balance calculations for outbound flights
  • Monitor air to ground radio for in-range calls, special requests from crews, maintenance requests, diversions, or any situation that pertain to the operation; communicate the information to customer service and ramp.
  • Monitor station radio to communicate between CS agents and ramp agents
  • Provide accurate flight information to ground crew and flight crew
  • Ensure paperwork is completed perfectly
  • Complete necessary training for operations
  • Complete daily, weekly, monthly audit requirements as regulated by the airline
  • Maintain and update RSMS reporting for all flights
  • Update flight information through FIDS system
  • Complete other duties pertaining to operations as requested by the general manager or his designee
  • Maintain all required documentation and ensure its accurate and timely completion and distribution at the end of each day
  • Any additional responsibilities by your direct supervisor/manager

Required Skills:

  • Must be able to speak, read, write and understand English
  • Must be able to lift 35 lbs.
  • Must be able to work under pressure
  • Must be able to pass minimum training requirements and recertify on a quarterly basis
  • Must be available and flexible to work variable shifts including weekends and holidays
  • Proficient in Microsoft Office products, to include Excel and Outlook
  • One (1) year previous experience in an airline operations environment or dispatch-related environment preferred
  • Must pass pre-employment medical and drug test

Must be able to pass a ten-year background check as required by US Customs.

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