ZipRecruiter

Log In

1

Airline Operations Agent Jobs (NOW HIRING)

Akima, LLC

Operations Agents

Anchorage, AK · On-site

... customer airlines, ensuring that all tasks related to crew, passengers, and flight schedules are ... The Operations Agent plays an important role in maintaining smooth, timely, and accurate flight ...

City of Midland

Airport Operations Agent

Midland, TX · On-site

$58K/yr

The City of Midland is looking for a proactive, detail-oriented Airport Operations Agent to help ... Responds to questions and inquiries from the public, airport tenants, airlines and governmental ...

City of Midland, TX

Airport Operations Agent

Midland, TX · On-site

$58K/yr

The City of Midland is looking for a proactive, detail-oriented Airport Operations Agent to help ... Responds to questions and inquiries from the public, airport tenants, airlines and governmental ...

next page

Showing results 1-20

All JobsAirline Operations Agent Jobs

Airline Operations Agent information

See salary details

$13

$24

$39

How much do airline operations agent jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for airline operations agent in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Airline Operations Agent vs Ticketing Agent?

AspectAirline Operations AgentTicketing Agent
CredentialsCustomer service certification, airline-specific trainingCustomer service certification, airline-specific training
Work EnvironmentAirports, airline offices, operational areasTicket counters, airline offices, customer service desks
Employer & Industry UsageAirlines, airport ground servicesAirlines, travel agencies, ticketing offices
Primary ResponsibilitiesCoordinate flight operations, handle passenger issues, ensure safety complianceSell tickets, assist with reservations, manage passenger check-in

While both roles involve customer service within the airline industry, Airline Operations Agents focus on flight coordination and safety, whereas Ticketing Agents primarily handle ticket sales and passenger check-in. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

How to get started in airport operations?

To start as an airline operations agent, candidates typically need a high school diploma or equivalent and should develop skills in communication, organization, and problem-solving. Relevant certifications, such as security or safety training, and familiarity with airline or airport systems can improve job prospects. Entry-level roles often require flexibility for shift work and the ability to handle fast-paced environments.

What are Airline Operations Agents?

Airline Operations Agents, sometimes called flight dispatchers or load controllers, are responsible for coordinating and overseeing various ground operations to ensure flights run smoothly and safely. Their duties include preparing flight paperwork, calculating aircraft weight and balance, communicating with flight crews, and ensuring timely boarding and departure. They act as a key liaison between the airline, ground staff, and flight crew, making sure all regulatory and safety requirements are met before takeoff.

What airline jobs pay well?

Airline operations roles such as airline managers, flight operations managers, and maintenance supervisors tend to offer higher salaries within the industry. These positions often require specialized skills, experience, and sometimes certifications, and they typically involve leadership responsibilities and working in a fast-paced environment.

How does an Airline Operations Agent typically interact with other airport staff to ensure smooth flight operations?

Airline Operations Agents play a central role in coordinating between various airport teams, including ramp agents, gate agents, pilots, and ground crew. They are responsible for relaying real-time information about flight status, weather, and passenger or cargo updates to ensure efficient aircraft turnaround. Effective communication and teamwork are essential, as the Operations Agent must quickly troubleshoot and resolve issues that could delay departures. This collaborative environment offers opportunities to build strong relationships across departments and develop problem-solving skills valuable for career advancement.

What are the key skills and qualifications needed to thrive as an Airline Operations Agent, and why are they important?

To thrive as an Airline Operations Agent, you need strong organizational abilities, attention to detail, and a solid understanding of airline procedures, often supported by a high school diploma or aviation-related coursework. Familiarity with airline operations systems, flight management software, and communication tools like radios and dispatch platforms is typically required. Excellent problem-solving skills, teamwork, and effective communication help manage flight schedules and resolve operational issues efficiently. These skills ensure the safe, timely, and coordinated movement of flights, which is critical for airline reliability and customer satisfaction.

How to get a job as an airline ticket agent?

To become an airline ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Many airlines provide on-the-job training, and proficiency with reservation systems like Sabre or Amadeus is beneficial. Certification is not usually required but can improve job prospects.

What does an operations agent do for an airline?

An airline operations agent is responsible for coordinating daily flight activities, including check-in, boarding, baggage handling, and communication with crew and ground services. They ensure flights depart and arrive on time, handle customer inquiries, and maintain safety and compliance standards using airline systems and procedures.
More about Airline Operations Agent jobs
What cities are hiring for Airline Operations Agent jobs? Cities with the most Airline Operations Agent job openings:
What states have the most Airline Operations Agent jobs? States with the most job openings for Airline Operations Agent jobs include:
What job categories do people searching Airline Operations Agent jobs look for? The top searched job categories for Airline Operations Agent jobs are:
Airline Operations Agent jobs near you
Infographic showing various Airline Operations Agent job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,415 per year, or $24.7 per hour.
Airport Operations Agent (DL) - SAN

Airport Operations Agent (DL) - SAN

Unifi

San Diego, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

General information
Job Title
Airport Operations Agent (DL) - SAN
Date
Monday, June 15, 2026
Entity
Unifi Aviation, LLC
State
California
City
San Diego
Base Pay Rate:
$ 18.50
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift
Requirements and Description
Benefits
  • Flight Benefits - exclusive travel privileges for yourself and your family with Delta Airlines
  • Competitive pay with daily access to earned wages
  • Paid holidays and paid time off
  • Comprehensive Medical, Dental and Vision Insurance
  • 401k company match upon eligibility
  • Exclusive discounts and additional wellness programs

Responsibilities for Operations Agent
  • Reads and analyzes flight, fuel, and payload distribution records of the number of passengers, pieces of luggage, and amount of freight and fuel to determine the weight and balance of the aircraft.
  • Receives and communicates information to and from pilots, ground crew, flight dispatchers, and fuelers in an accurate, professional, and timely manner.
  • Completes paperwork, daily logs and forms pertaining to procedures of flight departures/arrivals, statistical reports on each flight and enters the information into the computer system.
  • Notifies ground crew when flights are in range of arrival to allow time to prepare for flight arrival and irregular operations as required.
  • Prepares dispatch release forms and collects weather reports.
  • Arranges fueling for the aircraft as needed.
  • Maintains all FAA required files for compliance auditing.
  • Advises Ramp Agents on the distribution of the flight load.

Qualifications for Operations Agent
  • Able to work in extreme conditions, such as hot and cold weather, as well as small spaces
  • Eligible to receive appropriate security clearances after satisfactory completion of a criminal background check.
  • Familiarity with basic computer programs to assist with record-keeping and baggage routing
  • Possess a valid driver's license with a good driving record.
  • Flexible schedule allowing work during nights, weekends, and holidays. Some shifts may require extended hours to meet business needs.
  • Must be able to lift, carry, push, pull and move items up to 70 pounds or more on a regular basis.
  • Must be able to observe, judge distances, identify surroundings, hazards, aircrafts, and equipment.
  • Must be able to communicate by radio and other devices.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Apply