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Remote Aerospace Customer Service Jobs (NOW HIRING)

Remote Customer Service

Phoenix, AZ · Remote

$16 - $21.50/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

Remote Customer Service

Hollywood, FL · Remote

$14.50 - $20/hr

Remote Customer Service Miramar, FL, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

Fullerton, CA · Remote

$16.75 - $22.75/hr

Remote Customer Service Fullerton, CA, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Remote Customer Service

Murrieta, CA · Remote

$16.25 - $22.25/hr

Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital ...

Remote Customer Service

Dallas, TX · Remote

$16 - $21.50/hr

Remote Customer Service Dallas, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Remote Customer Service

Wilmington, NC · Remote

$13.50 - $18.50/hr

Remote Customer Service Wilmington, NC, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Remote Customer Service

San Antonio, TX · Remote

$14.50 - $19.75/hr

Remote Customer Service San Antonio, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Remote Special Process Auditor Belong, Connect, Grow, with KBR! Program Summary Remote Special ... Responsible for auditing Special Processes at a key Aerospace customer's manufacturing sites and ...

Remote Special Process Auditor Belong, Connect, Grow, with KBR! Program Summary Remote Special ... Responsible for auditing Special Processes at a key Aerospace customer's manufacturing sites and ...

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Remote Aerospace Customer Service information

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How much do remote aerospace customer service jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote aerospace customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Aerospace Customer Service representative, and why are they important?

To thrive as a Remote Aerospace Customer Service representative, you need strong communication skills, problem-solving abilities, and a background in customer service, ideally supported by knowledge of the aerospace industry. Familiarity with CRM software, ticketing systems, and industry-specific platforms like SAP or Salesforce is often required. Exceptional listening skills, patience, and attention to detail help build trust and effectively resolve customer issues. These skills are crucial for delivering high-quality support and ensuring customer satisfaction in a technical and regulated industry.

What are some common challenges faced by remote aerospace customer service representatives, and how can they be effectively addressed?

Remote aerospace customer service representatives often encounter challenges such as managing complex technical inquiries, coordinating across different time zones, and ensuring clear communication without face-to-face interaction. To address these, it's important to develop strong problem-solving skills, become proficient in using virtual collaboration tools, and establish regular check-ins with both customers and internal teams. Building a solid understanding of aerospace products and maintaining open lines of communication with engineering and technical staff can also help resolve issues efficiently and provide high-quality support.

What is a Remote Aerospace Customer Service representative?

A Remote Aerospace Customer Service representative assists customers of aerospace companies, such as airlines or manufacturers, by providing support and resolving issues via phone, email, or online chat from a remote location. Their duties typically include answering questions about products or services, troubleshooting technical concerns, processing orders, and ensuring customer satisfaction. They must be knowledgeable about aerospace industry standards and the company's offerings, as well as possess strong communication and problem-solving skills. Working remotely allows them to perform these tasks without being physically present at a company's office or call center.

What is the difference between Remote Aerospace Customer Service vs Remote Aerospace Technical Support?

AspectRemote Aerospace Customer ServiceRemote Aerospace Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge in aerospace systems
Work EnvironmentCustomer service centers, call centers, or onlineTechnical help desks, online support, or remote troubleshooting
Employer & Industry UsageAirlines, aerospace manufacturers, service providersManufacturers, maintenance providers, aerospace tech firms
Common Search & Comparison IntentCustomer support roles, service positionsTechnical support, troubleshooting roles

Remote Aerospace Customer Service focuses on assisting clients with inquiries, bookings, and general support, while Remote Aerospace Technical Support involves diagnosing and resolving technical issues related to aerospace systems. Both roles require communication skills, but technical support demands more specialized knowledge of aerospace technology.

More about Remote Aerospace Customer Service jobs
What cities are hiring for Remote Aerospace Customer Service jobs? Cities with the most Remote Aerospace Customer Service job openings:
What are the most commonly searched types of Aerospace Customer Service jobs? The most popular types of Aerospace Customer Service jobs are:
What states have the most Remote Aerospace Customer Service jobs? States with the most job openings for Remote Aerospace Customer Service jobs include:
Infographic showing various Remote Aerospace Customer Service job openings in the United States as of May 2026, with employment types broken down into 60% Full Time, 20% Temporary, and 20% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Aerospace Business Development Manager

Wauseon Machine / McAlister Design and Automation

Wauseon, OH • On-site, Remote

Other

Posted 8 days ago


Job description

Description
This role is Remote - CT. Must be located in Connecticut.
Core Responsibilities:
• Prospect and Close High Quality Custom and Volume Machining Opportunities with NEW AEROSPACE customers to Steelcrest, preferably with existing contacts candidate has through prior experience
• Know the Aerospace machined parts industry and be able to communicate effectively with the customer on the technical as well as commercial side of the business.
• Accurately describe Steelcrests Value Proposition as it pertains to Aerospace Market with either Machining only, or total Turnkey (with NDT, Coatings, etc.).
• Manage time effectively so that over 50% of bandwidth is spent meeting with customers to secure work and build relationships
• Drive $3M-$5M in new annual revenue with Aerospace Customers within 12-18 months.
• Own all aspects commercial relationship with customer. Act as the primary point of contact from initial outreach through contract signature, ensuring alignment between customer needs and Steelcrest's need.
• Build and Manage a Tiered Pipeline through HubSpot CRM that can accurately forecast revenue by deal amount and closing date. Be accountable for this Pipeline. Maintain clean CRM data hygiene and customer intelligence.
• Receive internal estimate for deals, but OWN all aspects assuring the WINNING quote gets to the customer. Be able to communicate to the estimating team how we win, i.e. (what is the winning price and lead-time).
• Advance Strategic Relationship within account. Develop multi-level relationships with decision-makers, engineers, and procurement stakeholders
• Travel up to 50% regionally for face-to-face meetings with customers.
Success Metrics:
• $3M+ in new customer bookings in Year 12-18 months
• Minimum 10 new qualified prospects per month
• 15 Customer Visits per Month
• Bi-Weekly updates to pipeline with forecast accuracy
Requirements
Qualifications:
• Strong understanding of machine manufacturing (Turning, Milling, Grinding, EDM, CNC, etc.).
• Strong Understanding of Aerospace Supply Chain as it pertains to machined component sales (ITAR, AS9100, FAI, etc.)
• 5+ years of success in machining or machined part sales
• 5+ Years in B to B Component Aerospace Sales (Current CT Based Aerospace Contacts preferred)
• Blueprint Reading
• Proven ability to originate and manufacturing deals (custom parts, high-tolerance, short-run, etc.)
Proficiency in CRM, quoting tools, and interpreting technical drawings/blueprints