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Remote Aerospace Customer Service Jobs (NOW HIRING)

Customer Service | Full-Time

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent MCI is one of the fastest-growing tech-enabled business services companies ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Online Remote Jobs

Remote Customer Service Agent

$15.75 - $21.25/hr

About the job Remote Customer Service Agent Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and ...

Remote Recruitment

Customer Service Agent

$15.75 - $21.25/hr

R23 000 - R25 000 per month Remote Recruitment is hiring a Customer Service Agent for a UK-based employer, fully remote from South Africa. Role overview You'll be the first friendly voice UK ...

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Franklin Park, Illinois, United States $ 32,000.00 - 78,000.00 (US Dollar) Job Openings Remote Customer Service About the Job Remote Customer Service We're looking for a ...

Only Data Entry

Remote Customer Service

$17.50 - $23/hr

Remote Customer Service Montreal, QC, Canada Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after applying ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Washington, District of Columbia, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Warren, MI, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Houston, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Medford, Oregon, United States $ 32,000.00 - 78,000.00 (US Dollar) About the job Remote Customer Service We're looking for a creative and detail-oriented Remote Customer ...

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Remote Aerospace Customer Service information

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$9

$18

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How much do remote aerospace customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote aerospace customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a remote aerospace customer service representative?

A Remote Aerospace Customer Service representative assists customers of aerospace companies, such as airlines or manufacturers, by providing support and resolving issues via phone, email, or online chat from a remote location. Their duties typically include answering questions about products or services, troubleshooting technical concerns, processing orders, and ensuring customer satisfaction. They must be knowledgeable about aerospace industry standards and the company's offerings, as well as possess strong communication and problem-solving skills. Working remotely allows them to perform these tasks without being physically present at a company's office or call center.

What are the key skills and qualifications needed to thrive as a remote aerospace customer service representative?

To thrive as a Remote Aerospace Customer Service representative, you need strong communication skills, problem-solving abilities, and a background in customer service, ideally supported by knowledge of the aerospace industry. Familiarity with CRM software, ticketing systems, and industry-specific platforms like SAP or Salesforce is often required. Exceptional listening skills, patience, and attention to detail help build trust and effectively resolve customer issues. These skills are crucial for delivering high-quality support and ensuring customer satisfaction in a technical and regulated industry.

What are some common challenges faced by remote aerospace customer service representatives, and how can they be effectively addressed?

Remote aerospace customer service representatives often encounter challenges such as managing complex technical inquiries, coordinating across different time zones, and ensuring clear communication without face-to-face interaction. To address these, it's important to develop strong problem-solving skills, become proficient in using virtual collaboration tools, and establish regular check-ins with both customers and internal teams. Building a solid understanding of aerospace products and maintaining open lines of communication with engineering and technical staff can also help resolve issues efficiently and provide high-quality support.

What is the difference between Remote Aerospace Customer Service vs Remote Aerospace Technical Support?

AspectRemote Aerospace Customer ServiceRemote Aerospace Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge in aerospace systems
Work EnvironmentCustomer service centers, call centers, or onlineTechnical help desks, online support, or remote troubleshooting
Employer & Industry UsageAirlines, aerospace manufacturers, service providersManufacturers, maintenance providers, aerospace tech firms
Common Search & Comparison IntentCustomer support roles, service positionsTechnical support, troubleshooting roles

Remote Aerospace Customer Service focuses on assisting clients with inquiries, bookings, and general support, while Remote Aerospace Technical Support involves diagnosing and resolving technical issues related to aerospace systems. Both roles require communication skills, but technical support demands more specialized knowledge of aerospace technology.

More about Remote Aerospace Customer Service jobs

What cities are hiring for Remote Aerospace Customer Service jobs?

Cities with the most Remote Aerospace Customer Service job openings:

What are the most commonly searched types of Aerospace Customer Service jobs?

The most popular types of Aerospace Customer Service jobs are:

What states have the most Remote Aerospace Customer Service jobs?

States with the most job openings for Remote Aerospace Customer Service jobs include:

What are popular job titles related to Remote Aerospace Customer Service jobs?

For Remote Aerospace Customer Service jobs, the most frequently searched job titles are:

Remote Aerospace Customer Service jobs near you
Infographic showing various Remote Aerospace Customer Service job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Aerospace Application Engineer

Wichita, KS • On-site, Remote

Expert Connections
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Expert Connectionsexternal

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago

Key responsibilities

  • Provide hands-on cutting tool application support to aerospace and defense customers

  • Troubleshoot cutting tool and machining issues directly on the customer floor

  • Conduct cutting tool testing and trials, document results, and recommend process improvements

Job description

Our client, a global manufacturer of precision tooling and machining solutions, is hiring an Aerospace Application Engineer to support and grow its aerospace customer base in the Wichita, Kansas region.

This role combines aerospace manufacturing expertise, cutting-tool applications, technical problem-solving, and customer support. The ideal candidate will understand aerospace manufacturing and subassembly processes and be comfortable working directly with customers on the manufacturing floor.

Responsibilities

  • Provide technical and cutting-tool application support to aerospace OEM, Tier 1, and Tier 2 customers
  • Troubleshoot manufacturing and tooling challenges directly on the customer floor
  • Support aerospace subassembly processes including drilling, reaming, trimming, machining, and assembly
  • Recommend tooling and process improvements to improve quality, productivity, tool life, and manufacturability
  • Conduct tooling trials, document results, and recommend improvements
  • Identify opportunities for cost savings and new technology implementation
  • Train customers on cutting-tool applications and implementation
  • Coordinate with customers, engineering, manufacturing, sales, and customer service
  • Develop customer relationships and identify new application opportunities

Qualifications

  • Hands-on experience within aerospace manufacturing, preferably with an OEM, Tier 1, or Tier 2 supplier
  • Experience with cutting-tool applications and/or tooling used in aerospace manufacturing
  • Strong understanding of aerospace manufacturing and subassembly processes
  • Experience working on or supporting the manufacturing/shop floor
  • Strong technical troubleshooting and problem-solving skills
  • Ability to understand manufacturing equipment, processes, and engineering requirements
  • Strong communication and customer-facing skills
  • Ability to work independently in a remote, field-based role
  • Ability to travel up to 50%, primarily Monday through Friday
  • Located in or near Wichita, KS; candidates in Oklahoma may also be considered

Preferred Experience

  • Engineering Technician, Manufacturing Engineer, Process Engineer, Application Engineer, Manufacturing R&D, or similar aerospace background
  • Drilling and reaming applications, including manual or ADU drilling/reaming
  • Knowledge of speeds and feeds, tool life, tolerances, surface finishes, and cutting-tool geometries
  • CAM programming and/or 2D/3D CAD
  • Experience implementing manufacturing cost savings or process improvements

Why Join

  • Apply your aerospace manufacturing and tooling knowledge in a customer-facing technical role
  • Work directly with aerospace OEMs and suppliers on process and technology improvements
  • Training on the company's cutting-tool technologies and product portfolio
  • Remote, field-based position with autonomy and direct customer interaction
  • Career development and domestic/international training opportunities
  • Comprehensive benefits including medical, dental, vision, disability, 401(k), tuition reimbursement, and wellness programs
  • Competitive compensation plus a 10% target bonus