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Remote Sephora Customer Service Jobs (NOW HIRING)

Lead Engineer, Order Management

CA · Remote

$139K - $179K/yr

Remote Belong to Something Beautiful At Sephora, beauty is about feeling seen, valued, and ... Enjoy a 30% discount on all merchandise/services, opportunities for free product or "gratis," and ...

Remote Customer Service Agent

$15.75 - $21.25/hr

About the job Remote Customer Service Agent Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and ...

Remote Customer Service Representative Our client in Bala-Cynwyd is seeking a Remote Customer Service Representative to join their team! Details for Remote Customer Service Representative: * Monday ...

Details for Remote Customer Service Representative: * Monday-Friday, 8am-5pm * Pay rate: $18/HR * Fully remote * Weekly pay * Healthcare benefits after 30 days! Description for Remote Customer ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Franklin Park, Illinois, United States $ 32,000.00 - 78,000.00 (US Dollar) Job Openings Remote Customer Service About the Job Remote Customer Service We're looking for a ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Washington, District of Columbia, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 ...

Remote Customer Service

Bullhead City, AZ · On-site +1

$13.25 - $18/hr

Remote Customer Service Leisure Life Travel | Remote | Flexible Schedule About the Role Leisure Life Travel is seeking reliable and customer-focused individuals for a remote customer service role ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Warren, MI, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Houston, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Medford, Oregon, United States $ 32,000.00 - 78,000.00 (US Dollar) About the job Remote Customer Service We're looking for a creative and detail-oriented Remote Customer ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States $ 32,000.00 - 78,000.00 (US Dollar) We're looking for a creative and detail-oriented Remote Customer Service Rep to join our growing travel team.

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital ...

Remote Customer Service

$15.75 - $21.25/hr

Remote Customer Service We're looking for enthusiastic, service-minded individuals to join our growing travel team as Remote Travel Advisors. In this role, you'll help clients design and book ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Santa Clara, CA, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Allen, TX, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

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Remote Sephora Customer Service information

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How much do remote sephora customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote sephora customer service in the United States is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $23.56 per hour, depending on experience, location, and employer.

What is a remote Sephora Customer Service?

A Remote Sephora Customer Service job involves assisting Sephora customers with their inquiries, orders, returns, and product information from a remote location, such as your home. Employees in this role communicate with customers via phone, email, or chat, providing support and resolving issues to ensure a positive shopping experience. The position requires strong communication skills, knowledge of Sephora's products and services, and the ability to troubleshoot problems efficiently. Working remotely allows for flexible scheduling but also requires a reliable internet connection and a quiet work environment.

What are the key skills and qualifications needed to thrive as a remote Sephora Customer Service?

To thrive as a Remote Sephora Customer Service Representative, you need strong communication skills, knowledge of beauty products, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and order management tools is typically required. Outstanding empathy, patience, and problem-solving abilities help you create positive customer experiences and resolve issues efficiently. These skills ensure customer satisfaction, brand loyalty, and effective resolution of inquiries in a fast-paced, remote environment.

What are the main challenges faced by remote Sephora Customer Service representatives, and how can they be managed effectively?

Remote Sephora Customer Service representatives often face challenges such as maintaining clear communication with both customers and team members, handling a high volume of inquiries efficiently, and staying updated on product knowledge and promotions. Working from home requires strong self-motivation and the ability to manage distractions. Successful representatives use company-provided training and digital communication tools to stay connected, keep organized, and deliver high-quality support while balancing their workload.

How to get hired for remote Sephora customer service?

To get hired as a remote Sephora customer service representative, candidates should have strong communication skills, previous customer service experience, and familiarity with retail or beauty products. Applying through Sephora's official careers page and demonstrating proficiency with computer tools and remote work setups can improve chances. A high school diploma or equivalent is typically required, and some roles may require specific training or certifications.

What qualifications are needed for remote Sephora customer service jobs?

Remote Sephora customer service jobs typically require a high school diploma or equivalent, strong communication skills, and familiarity with customer service software. Prior experience in retail or customer support is often preferred, and candidates should have reliable internet access and a quiet work environment.
More about Remote Sephora Customer Service jobs

What cities are hiring for Remote Sephora Customer Service jobs?

Cities with the most Remote Sephora Customer Service job openings:

What are the most commonly searched types of Sephora Customer Service jobs?

The most popular types of Sephora Customer Service jobs are:

What states have the most Remote Sephora Customer Service jobs?

States with the most job openings for Remote Sephora Customer Service jobs include:

Infographic showing various Remote Sephora Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $46,212 per year, or $22.2 per hour.

Lead Engineer, Order Management

Sephora

CA • Remote

$139K - $179K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.


Sephora rating

7.6

Company rating: 7.6 out of 10

Based on 341 frontline employees who took The Breakroom Quiz

64th of 739 rated retailers


Job description

Job ID: 292863
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Work Location: Remote

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

Develop the technical approach for order management systems (OMS) and software. Analyze and design solutions for projects related to omni fulfilment, digital platform ecommerce migration, and client experience enhancements. Research, design, and develop computer software and specialized utility programs. Analyze user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis. Work with the business and product teams to identify business requirements, design, and development using IBM Sterling OMS. Analyze the business requirements and translate them into viable technical solutions. Troubleshoot and fix functional and performance issues in OMS to ensure a smooth fulfilment experience for Sephora's customers. Work from home in the United States permitted.

What You'll Get: 

The annual base salary range for this position is $139,195.00 - $179,800.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.Individuals employed in this position may also be eligible to earn bonuses.This job will be posted for a minimum of five days. 

  • Caring Community. You'll collaborate with teammates who are equally passionate about innovating and driving the industry forward - together, united in beauty. 
  • Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills. 
  • Meaningful Work. As you make an impact on beauty, you'll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of. 

Rewards as Unique as You: 

Some benefits have eligibility requirements and may depend on job classification and length of employment. 

  • Health. Choose a healthcare plan to fit you and your family's needs with medical, dental, and vision coverage. Sephora also fully covers our employees' disability and life insurance. 
  • Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora. 
  • Balance. You'll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more. 
  • Growth. Career growth is built into every role, with access to training, development, and tuition reimbursement. 
  • Perks. Think you've tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or "gratis," and flash sale discounts on LVMH brand products. 
  • Support. Join a team that truly cares - with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching. 

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions. 

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. 

Join Us and Belong to Something Beautiful 


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About Sephora

Sourced by ZipRecruiter

Sephora is a renowned player in the beauty industry, headquartered in San Francisco, CA, United States. Launched in France in 1970, it has revolutionized the cosmetics sector with its innovative retail concept centred around creating an engaging environment where clients can touch, play, and explore an extensive range of skincare, makeup, fragrance and hair products. While Sephora operates under the parent organization LVMH Moët Hennessy Louis Vuitton, its distinct brand identity is grounded in its mission to make every woman feel beautiful and adored. The company places a high value on innovation, diversity, and inclusivity, reflected by its broad spectrum of 3000 plus brands which are tailored to cater to the beauty needs of diverse demographics.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US