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Sephora Customer Service Jobs (NOW HIRING)

Sephora

Interim Sales and Service Leader

Manhattan, NY · On-site

$28 - $32/hr

Execute our client service model and sales strategies, driving customer engagement. * Ensuring Compliance with Sephora Standards: Ensure compliance with store standards, maintaining a professional ...

Sephora

Interim Sales and Service Leader

Manhattan, NY · On-site

$28 - $32/hr

Execute our client service model and sales strategies, driving customer engagement. * Ensuring Compliance with Sephora Standards: Ensure compliance with store standards, maintaining a professional ...

Sephora

VIE - Distribution Planner (M/F/X)

Chicago, IL · On-site

$70K - $84K/yr

Validating orders from our customers in SAP: Sephora US, Sephora Canada, Kohls * Ensuring proper ... Ensuring that customer priorities are followed and executed by the 3PL provider Customer Service ...

JustEnough

Retail Customer Service Analyst

Irvine, CA · On-site

... Sephora, Billabong, Teavana and BevMo! Available OnSite and OnCloud, JustEnough's innovative ... The Customer Service Analyst will fill a key role within our growing business. Responsibilities ...

JustEnough

Retail Customer Service Analyst

Irvine, CA · On-site

... Sephora, Billabong, Teavana and BevMo! Available OnSite and OnCloud, JustEnough's innovative ... The Customer Service Analyst will fill a key role within our growing business. Responsibilities ...

Sephora

Warehouse Associate 1 - Full Time

Avon, IN · On-site

$19/hr

Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

Sephora

DC Pick Specialist 1 - Full Time

Avon, IN · On-site

$21.50 - $23/hr

Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

Sephora

DC Pack Specialist 1 - Full Time

Avon, IN · On-site

$21.50 - $23/hr

Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

Sephora

DC Pick Specialist 1 - Full Time

Avon, IN

$21.50 - $23/hr

Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

Sephora

Warehouse Associate 1 - Full Time

Avon, IN

$19/hr

Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

Sephora

Warehouse Associate 1 - Full Time

Avon, IN · On-site

$19/hr

Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

Sephora

DC Pack Specialist 1 - Full Time

Avon, IN · On-site

$21.50 - $23/hr

Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

Sephora

Accountant, Fixed Assets

San Francisco, CA · Hybrid

$102K - $114K/yr

Strong interpersonal skills and a collaborative mindset with a customer-service approach to ... Sephora also fully covers our employees' disability and life insurance. * Wealth . We offer a ...

Sephora

Accountant, Fixed Assets

San Francisco, CA · On-site

$102K - $114K/yr

Strong interpersonal skills and a collaborative mindset with a customer-service approach to ... Sephora also fully covers our employees' disability and life insurance. * Wealth . We offer a ...

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Sephora Customer Service information

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How much do sephora customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for sephora customer service in the United States is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What kinds of career advancement opportunities are available for Sephora Customer Service representatives?

Sephora values internal growth and frequently offers advancement opportunities for customer service representatives who show strong performance and initiative. Team members may progress to lead or supervisory positions, or transition into roles such as beauty advisor, store trainer, or specialized support departments. Gaining experience in customer interactions, product knowledge, and sales can open doors to management or corporate opportunities within the company. Sephora also provides training programs and encourages professional development to support your career journey.

What are the key skills and qualifications needed to thrive in the Sephora Customer Service position, and why are they important?

To thrive as a Sephora Customer Service representative, you need strong communication skills, a customer-centric attitude, and knowledge of beauty products and sales techniques, often supported by prior retail or service experience. Familiarity with point-of-sale (POS) systems, customer relationship management (CRM) software, and basic computer skills is usually expected. Patience, active listening, and the ability to resolve customer concerns with professionalism and positivity are standout soft skills in this role. These abilities ensure excellent customer experiences, foster brand loyalty, and contribute to Sephora’s high service standards.

What is a Sephora Customer Service job?

A Sephora Customer Service job involves assisting customers with inquiries, processing orders, handling returns, and providing product recommendations. Employees may communicate with customers in-store, online, or over the phone to ensure a positive shopping experience. Strong communication skills, product knowledge, and a customer-friendly attitude are key to success in this role.

More about Sephora Customer Service jobs
What cities are hiring for Sephora Customer Service jobs? Cities with the most Sephora Customer Service job openings:
What are the most commonly searched types of Sephora Customer Service jobs? The most popular types of Sephora Customer Service jobs are:
What states have the most Sephora Customer Service jobs? States with the most job openings for Sephora Customer Service jobs include:
What job categories do people searching Sephora Customer Service jobs look for? The top searched job categories for Sephora Customer Service jobs are:
Sephora Customer Service jobs near you
Infographic showing various Sephora Customer Service job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, and 95% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,526 per year, or $19.5 per hour.
Interim Sales and Service Leader

Interim Sales and Service Leader

Sephora

Manhattan, NY • On-site

$28 - $32/hr

Full-time, Temporary

Posted 6 days ago

Sephora rating

7.6

Company rating: 7.6 out of 10

Based on 336 frontline employees who took The Breakroom Quiz

61st of 713 rated retailers

Job description

Job ID: 289718
Store Name/Number: NY-60th and Lexington (0112)
Address: 750 Lexington Ave, New York, NY 10022, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular
Your Role at Sephora: As an Interim Sales and Service Leader, you'll be at the forefront of our mission to provide an exceptional shopping experience for every client. You'll support a dedicated team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, providing guidance to ensure they excel in their roles. If you have a passion for retail sales and services and love supporting a team, this is the perfect role for you.
Key Responsibilities:
  • Implementing Sales and Service Experiences: Ensure the implementation of sales and service experiences that meet Sephora's standards.
  • Support and Coach Team: Support and coach team members in selling, service, and operations.
  • Executing Client Service and Sales: Execute our client service model and sales strategies, driving customer engagement.
  • Ensuring Compliance with Sephora Standards: Ensure compliance with store standards, maintaining a professional environment.
  • Ensuring Client Loyalty and Engagement: Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

Qualifications/Experience:
  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills, ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability to work during "peak" retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

While at Sephora, you'll enjoy.
Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details about our company benefits can be found at the following link: Click Here
$28.00 - $32.00/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location.
Sephora now offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week. This flexibility allows you to balance your work schedule with other commitments. This could be a steppingstone into a more permanent position if you are looking for more in the future.
Sephora is an equal opportunity employer; and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.
Sephora will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
*This job will be posted for a minimum of 5 business days.

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About Sephora

Sourced by ZipRecruiter

Sephora is a renowned player in the beauty industry, headquartered in San Francisco, CA, United States. Launched in France in 1970, it has revolutionized the cosmetics sector with its innovative retail concept centred around creating an engaging environment where clients can touch, play, and explore an extensive range of skincare, makeup, fragrance and hair products. While Sephora operates under the parent organization LVMH Moët Hennessy Louis Vuitton, its distinct brand identity is grounded in its mission to make every woman feel beautiful and adored. The company places a high value on innovation, diversity, and inclusivity, reflected by its broad spectrum of 3000 plus brands which are tailored to cater to the beauty needs of diverse demographics.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

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