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Sephora Customer Service Jobs (NOW HIRING)

Seasonal Associate

Cheektowaga, NY · On-site

$18 - $20.50/hr

Non-guaranteed hours Your Role at Sephora As a Seasonal Associate , you'll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during ...

New

VIE - Distribution Planner (M/F/X)

Chicago, IL · On-site

$70K - $84K/yr

Validating orders from our customers in SAP: Sephora US, Sephora Canada, Kohls * Ensuring proper ... Ensuring that customer priorities are followed and executed by the 3PL provider Customer Service ...

... Sephora's brand values, and contributing to a positive, inclusive, and results-focused culture. Qualifications * Strong customer-facing skills, including Customer Satisfaction and Customer Service ...

New

Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

... Sephora, Billabong, Teavana and BevMo! Available OnSite and OnCloud, JustEnough's innovative ... The Customer Service Analyst will fill a key role within our growing business. Responsibilities ...

Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

DC Specialist 3 - Full Time

Olive Branch, MS · On-site

$20.40 - $21.85/hr

Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

DC Specialist 1 - Full Time

Olive Branch, MS · On-site

$20.40 - $21.85/hr

Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

DC Specialist 2 - Full Time

Olive Branch, MS · On-site

$20.40 - $21.85/hr

Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

DC Specialist 2 - Full Time

Olive Branch, MS · On-site

$20.40 - $21.85/hr

Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

DC Specialist 1 - Full Time

Olive Branch, MS · On-site

$20.40 - $21.85/hr

Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

DC Specialist 3 - Full Time

Olive Branch, MS · On-site

$20.40 - $21.85/hr

Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

Provide high quality internal and external customer service per company standards. * Cross-train in ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

Provide high quality internal and external customer service per company standards.. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

Provide high quality internal and external customer service per company standards. * Cross-train in ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

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Sephora Customer Service information

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How much do sephora customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for sephora customer service in the United States is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Sephora Customer Service?

A Sephora Customer Service job involves assisting customers with inquiries, processing orders, handling returns, and providing product recommendations. Employees may communicate with customers in-store, online, or over the phone to ensure a positive shopping experience. Strong communication skills, product knowledge, and a customer-friendly attitude are key to success in this role.

What are the key skills and qualifications needed to thrive in the Sephora Customer Service position?

To thrive as a Sephora Customer Service representative, you need strong communication skills, a customer-centric attitude, and knowledge of beauty products and sales techniques, often supported by prior retail or service experience. Familiarity with point-of-sale (POS) systems, customer relationship management (CRM) software, and basic computer skills is usually expected. Patience, active listening, and the ability to resolve customer concerns with professionalism and positivity are standout soft skills in this role. These abilities ensure excellent customer experiences, foster brand loyalty, and contribute to Sephora’s high service standards.

What kinds of career advancement opportunities are available for Sephora Customer Service representatives?

Sephora values internal growth and frequently offers advancement opportunities for customer service representatives who show strong performance and initiative. Team members may progress to lead or supervisory positions, or transition into roles such as beauty advisor, store trainer, or specialized support departments. Gaining experience in customer interactions, product knowledge, and sales can open doors to management or corporate opportunities within the company. Sephora also provides training programs and encourages professional development to support your career journey.

More about Sephora Customer Service jobs

What cities are hiring for Sephora Customer Service jobs?

Cities with the most Sephora Customer Service job openings:

What are the most commonly searched types of Sephora Customer Service jobs?

The most popular types of Sephora Customer Service jobs are:

What states have the most Sephora Customer Service jobs?

States with the most job openings for Sephora Customer Service jobs include:

Infographic showing various Sephora Customer Service job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, 22% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,526 per year, or $19.5 per hour.

Seasonal Associate

Sephora

Cheektowaga, NY • On-site

$18 - $20.50/hr

Full-time, Part-time

Posted 3 days ago

New


Sephora rating

7.6

Company rating: 7.6 out of 10

Based on 341 frontline employees who took The Breakroom Quiz

64th of 739 rated retailers


Job description

Job ID: 294269
Store Name/Number: NY-Walden Galleria (0396)
Address: Walden Galleria Drive, Cheektowaga, NY 14225, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Flex
Position Type: Non-guaranteed hours

Your Role at Sephora

As a Seasonal Associate, you'll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You'll create a welcoming experience while maintaining a stocked, visually ready store. If you thrive in a fast-paced, collaborative environment, this is your moment to Belong to Something Beautiful.

Key Responsibilities
  • Deliver Exceptional Service: Support the team in creating outstanding client experiences and achieving sales goals.
  • Support Daily Operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
  • Assist with Visual Merchandising: Ensure the store reflects Sephora's brand through accurate promotional setups and event execution.
  • Foster Inclusivity and Teamwork: Help promote a culture of openness where everyone feels empowered.
  • Uphold Sephora Standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience.
Flexible Scheduling and Reliability
  • Weekly hours may vary, with an expected schedule of 0-14 hours per week based on business needs.
  • Must be available during peak retail operations including nights, weekends, and holidays.
  • Punctuality and consistent attendance are expected.
  • Available to be scheduled Monday, October 5 through Sunday, January 10.
Qualifications & Experience
  • Experience in a retail, hospitality, or client-focused environment preferred.
  • Excellent organizational and time management skills.
  • Quick learner with the ability to efficiently complete job tasks.
  • Strong commitment to client service.
  • Excellent communication and interpersonal skills.
  • Team player with a goal-driven mindset.
  • Comfortable in a fast-paced environment.
  • Ability to lift and carry up to 50 pounds.
Why You'll Love Working Here
  • Inclusion & Belonging: We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.
  • Meaningful Rewards: Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility.

Compensation:
$18.00 - $20.50/hr the actual hourly pay offered depends on geographic location.

Equal Opportunity Employer
Sephora considers all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, gender expression, sexual orientation, or any other protected category.

Sephora is committed to providing reasonable accommodations to applicants with disabilities and other medical conditions.


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About Sephora

Sourced by ZipRecruiter

Sephora is a renowned player in the beauty industry, headquartered in San Francisco, CA, United States. Launched in France in 1970, it has revolutionized the cosmetics sector with its innovative retail concept centred around creating an engaging environment where clients can touch, play, and explore an extensive range of skincare, makeup, fragrance and hair products. While Sephora operates under the parent organization LVMH Moët Hennessy Louis Vuitton, its distinct brand identity is grounded in its mission to make every woman feel beautiful and adored. The company places a high value on innovation, diversity, and inclusivity, reflected by its broad spectrum of 3000 plus brands which are tailored to cater to the beauty needs of diverse demographics.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US