Sephora Customer Service Jobs (NOW HIRING)

Job ID: 290022
Location Name: Omni-Channel Distribution Center
Address: 9394 Sephora Way, Avon, IN 46123, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Distribution Center

The primary responsibility of the Warehouse Associate is to safely receive, pick, pack, prep, put-away and ship product per established production rates using specified processes and procedures. Associate will be cross-trained to work in various departments to perform pick, pack, receiving, shipping and put-away assignments based on business and operational needs.

Essential Functions of Job:

• Receive and stock product, and pick, pack, prep and ship Sephora orders to both retail stores and on-line customers following established company and industry standard operating procedures.
• Follow all Company, state and OSHA safety rules, policies and regulations to ensure safe working practices, including proper work attire report safety violations and potential safety violations to appropriate supervisory or management personnel.
• Comply with all Company Loss Prevention policies and procedures, including proper work attire.
• Maintain regular and acceptable attendance as set by Sephora.
• Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs.
• Pro-actively respond to direction from leadership team, including Shift Coordinators, management staff and other departmental personnel.
• Provide high quality internal and external customer service per company standards.

Knowledge, Skills and Abilities:

• Familiarity with WMS picking procedures or previous experience using menu driven applications.
• Familiarity of warehouse layout or the ability to learn layout.
• Ability to operate RF terminals to successfully receive, pick and replenish product in the warehouse.
• Ability to pack product using preferred methods.
• Basic math skills and demonstrate an ability to match numbers.
• Ability to be cross-trained in receiving, pick, pack, put-away and shipping processes.
• Ability to understand other functions of the business as they apply to position.
• Ability to work closely and effectively with others in a way that promotes teamwork.
• Possess a positive and enthusiastic demeanor

Supervisory Responsibilities:

• None

Working Conditions:

• Moderate but varying temperature and humidity in office and warehouse environments.

Physical Requirements:

• Must be able to stand, sit, squat, lift and /or walk for the duration of the scheduled shift.
• Must be able to lift up to 50 lbs.

Starting base pay is $19,00 - $19,00/hr. Certain work schedules may also be eligible for shift differential pay. Sephora will consider for employment all qualified applicants, including those with a criminal history, consistent with applicable laws and "fair chance" ordinances. If you have a disability and need assistance in the application or interview process, please speak with your recruiter.

What You'll Get:

The target hourly pay for this position is $19,00- $19,00. The actual hourly pay offered depends on various factors, including starting wages competitive to the market for similar roles; relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location. Certain work schedules may also be eligible for shift differential pay. This job will be posted for a minimum of 5 days.

• Caring Community. Thrive in a supportive, mentorship-driven environment where you're valued, connected, and empowered. Our leadership ensures you have the guidance and encouragement needed to flourish in a fast-paced DC role.
• Fulfilling Path. We invest in you, not just your role, with opportunities to learn, innovate and lead.
• Meaningful Work. Your work creates real impact. With every decision leading to thousands of shipments, you bring beauty to life for our clients.

Rewards as Unique as You:

Some benefits have eligibility requirements and may depend on job classification and length of employment. 

• Health. Thrive on and off the floor with healthcare plans that fit you and your family - medical, dental, and vision coverage. Sephora also fully covers our employees' disability and life insurance.
• Wealth. To help you save for your future, we offer a competitive 401k with 4% match as well as FSA and HSA programs.
• Balance. Recharge and reconnect! Enjoy paid time off, sick paid time off, protected leave, and fun culture moments that bring our team together - like group led stretches, BBQs, and special dress-up days - to keep you energized and connected.
• Growth. At Sephora, you'll find the support needed to turn your role into a lasting career. We provide access to development programs, mentorship, tuition reimbursement and in-house training, ensuring you grow.
• Perks. Love what you do, love what you get! Enjoy 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts to LVMH brands.
• Support. Join a team that truly cares - with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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