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Sephora Customer Service Jobs (NOW HIRING)

Sephora

Inventory Control Associate 1 - Full Time

Avon, IN · On-site

$16.25 - $20.25/hr

Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

Sephora

Equipment Operator 1- Full Time

Avon, IN · On-site

$18.25 - $25/hr

Provide high quality internal and external customer service per company standards. * Cross-train in ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

Sephora

Equipment Operator 1- Full Time

Avon, IN · On-site

$18.25 - $25/hr

Provide high quality internal and external customer service per company standards. * Cross-train in ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

KOHLS

Full-Time Beauty Lead Advisor - Sephora

Bemidji, MN · On-site

$17.50 - $24.55/hr

Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer ... Authentic passion for beauty * 3 years of client-facing retail or service industry experience

Sephora

Equipment Operator 1- Full Time

Avon, IN · On-site

$18.25 - $25/hr

Provide high quality internal and external customer service per company standards. * Cross-train in ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

Sephora

Equipment Operator 1- Full Time

Avon, IN · On-site

Provide high quality internal and external customer service per company standards. * Cross-train in ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

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Sephora Customer Service information

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How much do sephora customer service jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for sephora customer service in the United States is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

Is it hard to get hired by Sephora?

Sephora Customer Service positions typically require a good customer service attitude, communication skills, and sometimes prior retail experience. The hiring process involves submitting an application, completing interviews, and demonstrating product knowledge, making it moderately competitive depending on location and role availability.

What kinds of career advancement opportunities are available for Sephora Customer Service representatives?

Sephora values internal growth and frequently offers advancement opportunities for customer service representatives who show strong performance and initiative. Team members may progress to lead or supervisory positions, or transition into roles such as beauty advisor, store trainer, or specialized support departments. Gaining experience in customer interactions, product knowledge, and sales can open doors to management or corporate opportunities within the company. Sephora also provides training programs and encourages professional development to support your career journey.

What are the key skills and qualifications needed to thrive in the Sephora Customer Service position, and why are they important?

To thrive as a Sephora Customer Service representative, you need strong communication skills, a customer-centric attitude, and knowledge of beauty products and sales techniques, often supported by prior retail or service experience. Familiarity with point-of-sale (POS) systems, customer relationship management (CRM) software, and basic computer skills is usually expected. Patience, active listening, and the ability to resolve customer concerns with professionalism and positivity are standout soft skills in this role. These abilities ensure excellent customer experiences, foster brand loyalty, and contribute to Sephora’s high service standards.

What is the starting pay at Sephora?

The starting pay for a Sephora customer service associate typically ranges from $12 to $15 per hour, depending on location and experience. Employees often receive training and may have opportunities for raises based on performance and tenure.

What is a Sephora Customer Service job?

A Sephora Customer Service job involves assisting customers with inquiries, processing orders, handling returns, and providing product recommendations. Employees may communicate with customers in-store, online, or over the phone to ensure a positive shopping experience. Strong communication skills, product knowledge, and a customer-friendly attitude are key to success in this role.

How is the customer service at Sephora?

Sephora customer service roles typically involve assisting customers with product selection, providing beauty advice, and processing transactions. Employees are often trained in product knowledge and customer interaction skills, working in a fast-paced retail environment. The quality of customer service can vary based on individual staff and store location.

Does Sephora offer training for remote positions?

Sephora Customer Service roles that are remote typically include training to ensure employees understand company policies, product knowledge, and customer service standards. Training is often conducted virtually through online modules or live sessions before starting the role.
More about Sephora Customer Service jobs
What cities are hiring for Sephora Customer Service jobs? Cities with the most Sephora Customer Service job openings:
What are the most commonly searched types of Sephora Customer Service jobs? The most popular types of Sephora Customer Service jobs are:
What states have the most Sephora Customer Service jobs? States with the most job openings for Sephora Customer Service jobs include:
What job categories do people searching Sephora Customer Service jobs look for? The top searched job categories for Sephora Customer Service jobs are:
Sephora Customer Service jobs near you
Infographic showing various Sephora Customer Service job openings in the United States as of July 2026, with employment types broken down into 54% Full Time, 31% Part Time, and 15% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,526 per year, or $19.5 per hour.
Full-Time Beauty Lead Advisor - Sephora

Full-Time Beauty Lead Advisor - Sephora

KOHLS

Lawrence, KS • On-site

$15.60/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Kohl's rating

5.7

Company rating: 5.7 out of 10

Based on 1,455 frontline employees who took The Breakroom Quiz

13th of 21 rated department stores

Job description

About the Role

As Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage the team and clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards. You will guide the team to meet Sephora at Kohl’s standards and ensure an excellent overall client experience.

What You’ll Do

  • Provide guidance for the Beauty Team through strong partnership with the Store Manager

  • Communicate initiatives, between Store Manager and Beauty Advisors, providing feedback and coaching

  • Act as a point of contact for Store Manager, Sephora Training Team and other partners

  • Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products

  • Provide credibility to the client through knowledge of products and beauty trends

  • Inspire clients through demonstrating products and application of products

  • Understand and execute the sales plans to support and meet goals

  • Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards

  • Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer experience

  • Actively engage and complete all required training to expand knowledge

  • Support omni-processing within the department

  • Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes

All associates are responsible for:

  • Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture

  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

  • Supporting and executing safety and shortage reduction programs following company guidelines

  • Accomplishing multiple tasks within established timeframes

  • Following company policies, procedures, standards and guidelines

  • Maintaining adherence to company safety policies for the safety of all associates and customers

  • Receiving, understanding and proactively responding to direction from leaders and other company personnel

  • Other responsibilities as assigned

What Skills You Have

Required

  • Authentic passion for beauty 

  • 3 years of client-facing retail or service industry experience

  • Excellent written and verbal communication skills with the ability to influence in a clear and concise manner

  • Availability to work days, nights, weekends and holidays


Pay Starts At: $15.60

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