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Sephora Customer Service Jobs (NOW HIRING)

Sephora

Equipment Operator 1- Full Time

Avon, IN · On-site

$21.50 - $23/hr

Provide high quality internal and external customer service per company standards. * Cross-train in ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

KOHLS

Full-Time Beauty Lead Advisor - Sephora

Willmar, MN · On-site

$16.05 - $22.50/hr

Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer ... Authentic passion for beauty * 3 years of client-facing retail or service industry experience

KOHLS

Full-Time Beauty Lead Advisor - Sephora

Lemont, IL · On-site

$18.25 - $25.55/hr

Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer ... Authentic passion for beauty * 3 years of client-facing retail or service industry experience

Sephora

Pack Shift Coordinator 1 - Full Time

Avon, IN · On-site

Provide high quality internal and external customer service per company standards.. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...

KOHLS

Part-Time Beauty Advisor - Sephora

Flower Mound, TX · On-site

$13.30/hr

Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...

KOHLS

Part-Time Beauty Advisor - Sephora

Sheboygan, WI · On-site

$15/hr

Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...

KOHLS

Part-Time Beauty Advisor - Sephora

Houston, TX · On-site

$13.30/hr

Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...

KOHLS

Part-Time Beauty Advisor - Sephora

West Chester, OH · On-site

$13.70/hr

Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...

KOHLS

Part-Time Beauty Advisor - Sephora

Minot, ND · On-site

$13.30/hr

Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...

KOHLS

Part-Time Beauty Advisor - Sephora

Columbus, OH · On-site

$13.70/hr

Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...

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Sephora Customer Service information

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How much do sephora customer service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for sephora customer service in the United States is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How much does Sephora get paid an hour?

Sephora customer service associates typically earn between $12 and $15 per hour, depending on experience and location. The role may also include benefits such as employee discounts and flexible scheduling.

Is it hard to get hired by Sephora?

Sephora Customer Service positions typically require a good customer service attitude, communication skills, and sometimes prior retail experience. The hiring process involves submitting an application, completing interviews, and demonstrating product knowledge, making it moderately competitive depending on location and role availability.

What kinds of career advancement opportunities are available for Sephora Customer Service representatives?

Sephora values internal growth and frequently offers advancement opportunities for customer service representatives who show strong performance and initiative. Team members may progress to lead or supervisory positions, or transition into roles such as beauty advisor, store trainer, or specialized support departments. Gaining experience in customer interactions, product knowledge, and sales can open doors to management or corporate opportunities within the company. Sephora also provides training programs and encourages professional development to support your career journey.

What are the key skills and qualifications needed to thrive in the Sephora Customer Service position, and why are they important?

To thrive as a Sephora Customer Service representative, you need strong communication skills, a customer-centric attitude, and knowledge of beauty products and sales techniques, often supported by prior retail or service experience. Familiarity with point-of-sale (POS) systems, customer relationship management (CRM) software, and basic computer skills is usually expected. Patience, active listening, and the ability to resolve customer concerns with professionalism and positivity are standout soft skills in this role. These abilities ensure excellent customer experiences, foster brand loyalty, and contribute to Sephora’s high service standards.

What is a Sephora Customer Service job?

A Sephora Customer Service job involves assisting customers with inquiries, processing orders, handling returns, and providing product recommendations. Employees may communicate with customers in-store, online, or over the phone to ensure a positive shopping experience. Strong communication skills, product knowledge, and a customer-friendly attitude are key to success in this role.

Does Sephora hire remote workers?

Sephora Customer Service roles are primarily in-store positions, but some customer support jobs may be available remotely depending on the company's current hiring needs and policies. Candidates should review specific job postings for remote options and requirements such as communication skills and computer proficiency.

What is Sephora customer service?

Sephora customer service involves assisting customers with product inquiries, returns, and account issues both in-store and online. Customer service representatives need good communication skills and knowledge of Sephora's products and policies to provide effective support. They often use tools like CRM systems to manage customer interactions.
More about Sephora Customer Service jobs
What cities are hiring for Sephora Customer Service jobs? Cities with the most Sephora Customer Service job openings:
What are the most commonly searched types of Sephora Customer Service jobs? The most popular types of Sephora Customer Service jobs are:
What states have the most Sephora Customer Service jobs? States with the most job openings for Sephora Customer Service jobs include:
What job categories do people searching Sephora Customer Service jobs look for? The top searched job categories for Sephora Customer Service jobs are:
Sephora Customer Service jobs near you
Infographic showing various Sephora Customer Service job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 92% Part Time, and 4% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,526 per year, or $19.5 per hour.
Inventory Shift Coordinator Fri-Sun Days - Full Time

Inventory Shift Coordinator Fri-Sun Days - Full Time

Sephora

Avon, IN • On-site

$17.50 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Sephora rating

7.6

Company rating: 7.6 out of 10

Based on 336 frontline employees who took The Breakroom Quiz

62nd of 722 rated retailers

Job description

Job ID: 290326
Location Name: Omni-Channel Distribution Center
Address: 9394 Sephora Way, Avon, IN 46123, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Distribution Center
Belong to Something Beautiful
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.
The primary responsibility of the Shift Coordinator is to work closely with departmental associates to ensure productivity, accuracy, safety, and security standards and expectations are met. This position assigns work tasks to others, monitors progress of work against established standards, operates and maintains various WMS systems, balances inventory and helps manage the flow of communication on and between other shifts.
Essential Functions of Job:
  • Knowledge of the how differing operating activities impact overall functioning of the distribution center.
  • Use various in-house computer systems to track and monitor work activities.
  • Prioritize and assign work tasks to other associates to achieve work goals.
  • Communicate daily work goals to team, coordinate against defined action plan.
  • Monitor associates' work performance and provide feedback for improvement.
  • Train associates in their duties as described in the "Preferred Methods and Procedures" manual.
  • Follow all Company, state and OSHA safety rules, policies and regulations to ensure safe working practices, including proper work attire; report safety violations and potential safety violations to appropriate supervisory or management personnel.
  • Comply with all Company Loss Prevention policies and procedures.
  • Maintain excellent attendance as set by Sephora company policy and set an example for other associates.
  • Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs.
  • Provide high quality internal and external customer service per company standards..
Knowledge, Skills and Abilities:
  • Previous experience with a Warehouse Management System (WMS) or previous experience with menu-driven applications, and/or ability to learn system.
  • Demonstrate effective problem-solving.
  • Ability to multi-task and manage against competing deadlines.
  • Possess strong interpersonal and communication skills.
  • Demonstrate flexibility and interest in being cross-trained (and assigned) to other work areas.
  • Ability to work closely and effectively with others in a way that promotes a team environment.
  • Ability to effectively give and receive feedback in a professional and respectful manner that sets an example to others.
  • Ability to take instruction and follow through, as well as effectively give instruction to others.
  • Must be proactive to business needs.
  • Ability to understand other functions of the business as they apply to position.
  • Demonstrate an enthusiastic and professional demeanor.
Supervisory Responsibilities:
  • None
Working Conditions:
  • Moderate but varying temperature and humidity in office and warehouse environments.
Physical Requirements:
  • Must be able to stand, sit, squat, lift and /or walk for duration of scheduled shift.
  • Must be able to lift up to 50 lbs.
Minimum Qualifications:
  • College degree or relevant work experience.
  • Working knowledge of MS Excel, Word and Outlook.
  • Basic math skills.

Starting base pay is $24,70 - $26,45/hr. Certain work schedules may also be eligible for shift differential pay. Sephora will consider for employment all qualified applicants, including those with a criminal history, consistent with applicable laws and "fair chance" ordinances. If you have a disability and need assistance in the application or interview process, please speak with your recruiter.
What You'll Get:
The target hourly pay for this position is $24,70 - $26,45. The actual hourly pay offered depends on various factors, including starting wages competitive to the market for similar roles; relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location. Certain work schedules may also be eligible for shift differential pay. This job will be posted for a minimum of 5 days.
  • Caring Community. Thrive in a supportive, mentorship-driven environment where you're valued, connected, and empowered. Our leadership ensures you have the guidance and encouragement needed to flourish in a fast-paced DC role.
  • Fulfilling Path. We invest in you, not just your role, with opportunities to learn, innovate and lead.
  • Meaningful Work. Your work creates real impact. With every decision leading to thousands of shipments, you bring beauty to life for our clients.

Rewards as Unique as You:
Some benefits have eligibility requirements and may depend on job classification and length of employment.
  • Health. Thrive on and off the floor with healthcare plans that fit you and your family - medical, dental, and vision coverage. Sephora also fully covers our employees' disability and life insurance.
  • Wealth. To help you save for your future, we offer a competitive 401k with 4% match as well as FSA and HSA programs.
  • Balance. Recharge and reconnect! Enjoy paid time off, sick paid time off, protected leave, and fun culture moments that bring our team together - like group led stretches, BBQs, and special dress-up days - to keep you energized and connected.
  • Growth. At Sephora, you'll find the support needed to turn your role into a lasting career. We provide access to development programs, mentorship, tuition reimbursement and in-house training, ensuring you grow.
  • Perks. Love what you do, love what you get! Enjoy 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts to LVMH brands.
  • Support. Join a team that truly cares - with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Join Us and Belong to Something Beautiful

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About Sephora

Sourced by ZipRecruiter

Sephora is a renowned player in the beauty industry, headquartered in San Francisco, CA, United States. Launched in France in 1970, it has revolutionized the cosmetics sector with its innovative retail concept centred around creating an engaging environment where clients can touch, play, and explore an extensive range of skincare, makeup, fragrance and hair products. While Sephora operates under the parent organization LVMH Moët Hennessy Louis Vuitton, its distinct brand identity is grounded in its mission to make every woman feel beautiful and adored. The company places a high value on innovation, diversity, and inclusivity, reflected by its broad spectrum of 3000 plus brands which are tailored to cater to the beauty needs of diverse demographics.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

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