Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Production Control Coordinator 1 - Full Time
Avon, IN · On-site
$24.70 - $26.45/hr
Provide high quality internal and external customer service per company standards.. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...
Production Control Coordinator 1 - Full Time
Avon, IN · On-site
$24.70 - $26.45/hr
Provide high quality internal and external customer service per company standards.. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...
Inventory Control Associate 1 - Full Time
Olive Branch, MS · On-site
$18 - $19.25/hr
Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...
Inventory Control Associate 1 - Full Time
Olive Branch, MS · On-site
$18 - $19.25/hr
Provide high quality internal and external customer service per company standards. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...
Production Control Coordinator 1 - Full Time
Avon, IN · On-site
$24.70 - $26.45/hr
Provide high quality internal and external customer service per company standards.. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...
Production Control Coordinator 1 - Full Time
Avon, IN · On-site
$24.70 - $26.45/hr
Provide high quality internal and external customer service per company standards.. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...
Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Pack Shift Coordinator 1 - Full Time
Avon, IN · On-site
$24.70 - $26.45/hr
Provide high quality internal and external customer service per company standards.. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...
Pack Shift Coordinator 1 - Full Time
Avon, IN · On-site
$24.70 - $26.45/hr
Provide high quality internal and external customer service per company standards.. Knowledge ... Sephora will consider for employment all qualified applicants, including those with a criminal ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Maintaining adherence to company safety policies for the safety of all associates and customers ... Client-facing retail or service industry experience * Excellent written and verbal communication ...
Sephora Customer Service information
See salary details
$9.86 - $11.52
3% of jobs
$11.52 - $13.18
2% of jobs
$13.18 - $14.84
1% of jobs
$15.36 is the 25th percentile. Wages below this are outliers.
$14.84 - $16.50
59% of jobs
$16.50 - $18.16
8% of jobs
$18.46 is the 75th percentile. Wages above this are outliers.
$18.16 - $19.82
7% of jobs
$19.82 - $21.48
5% of jobs
$21.48 - $23.14
5% of jobs
$23.14 - $24.80
6% of jobs
$24.80 - $26.46
1% of jobs
$26.46 - $28.12
1% of jobs
$9
$19
$28
How much do sephora customer service jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for sephora customer service in the United States is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.
What kinds of career advancement opportunities are available for Sephora Customer Service representatives?
Sephora values internal growth and frequently offers advancement opportunities for customer service representatives who show strong performance and initiative. Team members may progress to lead or supervisory positions, or transition into roles such as beauty advisor, store trainer, or specialized support departments. Gaining experience in customer interactions, product knowledge, and sales can open doors to management or corporate opportunities within the company. Sephora also provides training programs and encourages professional development to support your career journey.
What are the key skills and qualifications needed to thrive in the Sephora Customer Service position, and why are they important?
To thrive as a Sephora Customer Service representative, you need strong communication skills, a customer-centric attitude, and knowledge of beauty products and sales techniques, often supported by prior retail or service experience. Familiarity with point-of-sale (POS) systems, customer relationship management (CRM) software, and basic computer skills is usually expected. Patience, active listening, and the ability to resolve customer concerns with professionalism and positivity are standout soft skills in this role. These abilities ensure excellent customer experiences, foster brand loyalty, and contribute to Sephora’s high service standards.
What is a Sephora Customer Service job?
A Sephora Customer Service job involves assisting customers with inquiries, processing orders, handling returns, and providing product recommendations. Employees may communicate with customers in-store, online, or over the phone to ensure a positive shopping experience. Strong communication skills, product knowledge, and a customer-friendly attitude are key to success in this role.
More about Sephora Customer Service jobs
What cities are hiring for Sephora Customer Service jobs? Cities with the most Sephora Customer Service job openings:
What are the most commonly searched types of Sephora Customer Service jobs? The most popular types of Sephora Customer Service jobs are:
What states have the most Sephora Customer Service jobs? States with the most job openings for Sephora Customer Service jobs include:
What job categories do people searching Sephora Customer Service jobs look for? The top searched job categories for Sephora Customer Service jobs are:
Kohl's rating
5.8
Based on 1,435 frontline employees who took The Breakroom Quiz
12th of 21 rated department stores
Job description
About the Role
As Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards according to Sephora at Kohl’s standards.
What You’ll Do
Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
Demonstrate credibility to the client through knowledge of products and beauty trends
Inspire clients through demonstrating products and application of products to drive sales
Actively engage and complete all required training to expand knowledge
Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
Support omni-processing within the department
Support inventory management from receipt to sale, including freight processing, back stocking, replenishment, inventory counts and price changes
Support visual elements of the department and communicate missed or damaged product/fixtures to the supervisor
All associates are responsible for:
Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Supporting and executing safety and shortage reduction programs following company guidelines
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from leaders and other company personnel
Other responsibilities as assigned
What Skills You Have
Required
Authentic passion for beauty
Client-facing retail or service industry experience
Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
Flexible availability to work days, nights, weekends and holidays
Pay Starts At: $13.30
About Kohl's
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Menomonee Falls, WI, US