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Overnight Sephora Customer Service Jobs (NOW HIRING)

Planet Fitness

Overnight Customer Service

Westerville, OH · On-site

$15.50 - $21/hr

Job Summary The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members ...

Planet Fitness

Overnight Customer Service

Columbus, OH · On-site

$15 - $20.25/hr

Employee discounts Job Summary The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet ...

Planet Fitness

Overnight Customer Service

Columbus, OH · On-site

$15.25 - $20.75/hr

Employee discounts Job Summary The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet ...

Stinker Stores

Customer Service (Overnight)

Meridian, ID · On-site

$16 - $21/hr

Overnight Shift - Days and times may vary; including weekends, evenings, and some holidays Location: 4849 N Meridian Road, Meridian, ID., 83646 Customer Service Specialist Our Customer Service ...

Stinker Stores

Customer Service (Overnight)

Meridian, ID · On-site

$16.50 - $21.75/hr

Overnight Shift - Days and times may vary; including weekends, evenings, and some holidays Location: 4849 N Meridian Road, Meridian, ID., 83646 Customer Service Specialist Our Customer Service ...

LPT Retail Management Services

CSR-OVERNIGHT

Tucson, AZ · On-site

$15.50 - $21/hr

Csr-Overnight Lpt 1302 Cortaro - Tucson, Az 85742 Overview Education Level None Travel Percentage None Category Retail Description We are looking for smiling faces! Our team expectations are:

Planet Fitness

Overnight Customer Service

Westminster, CO · On-site

$16.75 - $23/hr

Customer Service Representative Job Summary: Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective ...

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Overnight Sephora Customer Service information

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How much do overnight sephora customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for overnight sephora customer service in the United States is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $18.75 per hour, depending on experience, location, and employer.

What are some common challenges faced by overnight Sephora customer service representatives, and how can they be managed?

Overnight Sephora Customer Service representatives often manage high volumes of inquiries from multiple channels (phone, chat, email) while working independently during non-traditional hours. One common challenge is handling complex customer issues without immediate on-site support, which requires strong problem-solving skills and familiarity with Sephora's policies and systems. To manage these challenges, representatives are encouraged to utilize detailed knowledge bases, maintain clear communication with their team through digital platforms, and practice effective time management to ensure all customer needs are met efficiently.

What is an overnight Sephora customer service representative?

Overnight Sephora Customer Service representatives are employees who assist customers with their inquiries, orders, and concerns during the nighttime hours, typically outside of regular business times. Their responsibilities include responding to phone calls, emails, or live chats, helping with product information, order tracking, returns, and resolving any issues customers may have. These roles are essential for providing 24/7 support, ensuring customers worldwide receive assistance whenever they need it. Overnight representatives are trained to handle a variety of situations and maintain Sephora’s high standard of customer care even during late or early hours.

What is the difference between Overnight Sephora Customer Service vs Overnight Sephora Sales Associate?

AspectOvernight Sephora Customer ServiceOvernight Sephora Sales Associate
Primary RoleHandling customer inquiries, resolving issues, providing supportAssisting customers with product selection, sales, and checkout
Work EnvironmentCustomer support center or call center, overnight shiftsStore floor, assisting customers in-store during overnight hours
Required SkillsCommunication, problem-solving, product knowledgeSales skills, product knowledge, customer service
Common CertificationsNone required, but customer service experience preferredNone required, sales experience beneficial

While both roles support Sephora's customer experience, Overnight Sephora Customer Service focuses on remote support and issue resolution, whereas Overnight Sephora Sales Associates work directly on the sales floor assisting customers with products and purchases during overnight shifts.

Does Sephora have overnight customer service jobs?

Overnight customer service jobs at Sephora are uncommon, as most customer support roles are scheduled during regular store hours or standard business times. Some positions in distribution centers or call centers may offer overnight shifts, but these are typically not specific to customer service roles within retail stores. Job seekers should check Sephora's career listings for specific shift details and requirements.

What are the key skills and qualifications needed to thrive as an overnight Sephora customer service representative?

To excel as an Overnight Sephora Customer Service Representative, you need strong communication skills, product knowledge, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and Zendesk or similar ticketing tools is typical. Patience, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure high-quality support, customer satisfaction, and effective issue resolution during overnight shifts.
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Overnight Sephora Customer Service jobs near you
Infographic showing various Overnight Sephora Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $47,772 per year, or $23 per hour.

Overnight Customer Service

Planet Fitness - Duo Fit, LLC

Columbus, OH • On-site

$15.25 - $20.75/hr

Full-time

Dental, Vision

Posted 5 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 598 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Benefits:
  • Free uniforms
  • Training & development
  • Vision insurance
  • Wellness resources
  • Dental insurance
  • Employee discounts

Job Summary 
The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Position is for hours 10pm through 6am Monday through Friday. This position is Full Time. 
Essential Duties and Responsibilities 
  • Greet members, prospective members and guests by providing exceptional customer service
  • Handle all front desk related activities not limited to: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check ID and Member barcodes into the system
    • New member sign-up
    • Take prospective members on a tour of the club
  • Facilitate needed updates to member’s accounts
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed 
  • Assist in maintaining the neatness and cleanliness of the club
  • Assist in monitoring for safety of persons and cleanliness in the club
  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
  • Stock locker rooms with proper supplies/paper products.
  • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
  • Follow “Lost and Found Policy” and turn in lost member property to the Club Manager immediately.
Qualifications/Requirements 
  • Customer service background preferred
  • Basic computer proficiency
  • A passion for fitness and health
  • Upbeat and positive attitude at all times 
  • Punctuality and reliability is a must
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations
  • Strong listener with the ability to empathize and problem solve
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language
  • High School diploma/GED equivalent preferred
  • Must be 18 years of age or older
Physical Demands 
  • Continual standing and walking during shift
  • Continual talking in person with members and answering incoming membership calls 
  • Must be able to occasionally lift up to 50 lbs
  • Will dilute and clean with chemicals during shift
  • Clean and sanitize equipment and often used surfaces in the club
  • Monitor club and assist members throughout entirety of shift 

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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