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Video Game Csr Jobs (NOW HIRING)

Collaborate with team members to improve repair processes and customer satisfaction. Required ... Previous experience repairing video game handheld consoles, such as Gameboys. * Experience with SMT ...

$122K - $140K/yr

GovCIO is currently hiring for UX/Video Game Develper to design AAA-quality user experiences and ... Experience with live service or Games-as-a-Service (GaaS) models and long-term player engagement ...

At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...

At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...

At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...

At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...

At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...

Video Game Store Manager

Taylor, MI · On-site

$40K - $60K/yr

At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...

Video Game Store Manager

Toledo, OH · On-site

$40K - $60K/yr

At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...

At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...

Video Game Store Manager

Saginaw, MI · On-site

$40K - $60K/yr

At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...

At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers ... Staff up a store of passionate team members who love our products and customer service * Work with ...

Customer Service Representative

Detroit, MI · On-site

$14.75 - $20/hr

Under manager's supervision, performs routine library customer service functions and tasks within ... Receives and processes new materials such as books, DVDs, video games, audiobooks, magazines, and ...

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Video Game Csr information

See salary details

$61.5K

$127K

How much do video game csr jobs pay per year?

As of Jun 27, 2026, the average yearly pay for video game csr in the United States is $123,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,000.00 and $126,000.00 per year, depending on experience, location, and employer.

What is the difference between Video Game Csr vs Customer Support Specialist?

AspectVideo Game CsrCustomer Support Specialist
CredentialsHigh school diploma or equivalent; gaming knowledge beneficialHigh school diploma or higher; customer service experience preferred
Work EnvironmentGaming companies, call centers, online supportVarious industries, call centers, tech companies
Industry UsagePrimarily in gaming and entertainmentBroad, across multiple sectors

The main difference is that Video Game Csr focuses on supporting gamers and gaming products, often requiring gaming knowledge, while Customer Support Specialist handles a wider range of customer issues across industries. Both roles involve communication skills and problem-solving but serve different customer bases and environments.

What are Video Game CSRs?

Video Game CSRs, or Customer Service Representatives, are professionals who assist players with issues related to video games, such as account problems, technical glitches, payment concerns, and gameplay support. They communicate with customers via chat, email, or phone to resolve problems and enhance the overall player experience. CSRs also report bugs to developers and provide feedback from users to help improve the game. They play a key role in maintaining a positive relationship between the gaming company and its community.

What are the key skills and qualifications needed to thrive as a Video Game Customer Service Representative, and why are they important?

To thrive as a Video Game Customer Service Representative, you need strong communication skills, problem-solving abilities, and a passion for gaming, often supported by experience in customer support or help desk roles. Familiarity with ticketing systems like Zendesk, CRM software, and knowledge bases is typically required. Patience, empathy, and adaptability help you connect with players and resolve their issues effectively. These skills and qualities are essential for maintaining player satisfaction and supporting a positive gaming experience.

What are some common challenges Video Game CSRs face when assisting players, and how can they effectively address them?

Video Game Customer Support Representatives (CSRs) often encounter challenges such as handling high volumes of tickets during game launches, resolving complex technical issues, and de-escalating frustrated players. Effectively addressing these challenges requires strong communication skills, patience, and a thorough understanding of the game and its systems. CSRs can excel by staying up-to-date with game updates, utilizing internal knowledge bases, and collaborating closely with development and QA teams to resolve issues swiftly. Building rapport with players and maintaining professionalism, even in high-stress situations, is key to success in this role.
More about Video Game Csr jobs
Infographic showing various Video Game Csr job openings in the United States as of June 2026, with employment types broken down into 70% Full Time, 28% Part Time, and 2% Temporary. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $123,552 per year, or $59.4 per hour.

Video Game Design Instructor

Skill Sprout

Springfield, IL

Part-time

Posted 15 days ago


Job description

Company Description

Skill Sprout provides In-Home ABA services throughout the state of Illinois, Indiana
and Texas as well as clinic-based services. 

Job Description

- Summer Camp in July and August

- Monday-Friday 9:00 A.M. - 12:00 P.M., 1:00-4:00 P.M.

- Instructing students on video game design

- Preparing students for individual project where they will create a video game

- Teaching all necessary theory associated with the topic

- Seasonal, but could turn into position for FALL

Qualifications

Bachelor's degree or equivalent from a four-year college with a focus on Science, Technology, Math, Engineering or other highly relevant field; or 3 years related experience and/or training; or equivalent combination of education and experience; At least one year's experience teaching related programing to school-aged children in a group setting. Experience with Lego Mindstorms and Robotics programing strongly preferred. 

Additional Information

Apply Online at http://wwwskillsprout.virb.com/employment