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Customer Service Inside Sales Jobs (NOW HIRING)

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR ...

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR ...

Do you take pride in delivering exceptional customer service while driving sales growth and supporting a high-performing team? If so, you might be our next Inside Sales professional! HOW YOU WILL ...

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We are hiring a Front Desk Customer Service / Inside Sales Associate to join our team! Responsibilities: * Provide exceptional customer service via phone, email, and social media. * Establish ...

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Customer Service Inside Sales information

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How much do customer service inside sales jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer service inside sales in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What are Customer Service Inside Sales?

Customer Service Inside Sales professionals are employees who handle sales activities and customer support from within an office environment, rather than meeting clients face-to-face. Their main responsibilities typically include reaching out to potential or existing customers over the phone or email, answering questions about products or services, processing orders, and resolving customer inquiries. They play a crucial role in building customer relationships, upselling or cross-selling products, and ensuring customer satisfaction. This role often requires strong communication skills, knowledge of the company's offerings, and the ability to handle multiple tasks efficiently.

What are the key skills and qualifications needed to thrive as a Customer Service Inside Sales Representative, and why are they important?

To thrive as a Customer Service Inside Sales Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent, with some employers preferring additional sales training or experience. Familiarity with CRM software, order processing systems, and common office productivity tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and resilience under pressure help professionals excel in this role. These competencies are crucial for effectively engaging customers, closing sales, and building long-term client relationships in a competitive environment.

What is the difference between Customer Service Inside Sales vs Customer Support Specialist?

AspectCustomer Service Inside SalesCustomer Support Specialist
Primary FocusGenerating sales and upselling to existing customersResolving customer issues and providing technical support
Work EnvironmentSales teams, call centers, or onlineSupport centers, technical departments, or help desks
Required SkillsSales techniques, product knowledge, communicationProblem-solving, technical knowledge, communication
Common CertificationsSales certifications, CRM trainingCustomer service certifications, technical training

Customer Service Inside Sales focuses on sales activities, upselling, and building customer relationships to increase revenue. In contrast, Customer Support Specialists primarily handle technical issues and customer inquiries to ensure satisfaction. While both roles require strong communication skills, their main objectives differ: sales growth versus issue resolution.

How does the Customer Service Inside Sales role balance handling customer inquiries with achieving sales targets?

In a Customer Service Inside Sales position, you'll typically juggle both assisting customers with their questions and concerns while also identifying opportunities to promote products or services. Success in this role often requires strong multitasking skills, as you'll be expected to resolve issues efficiently and simultaneously look for ways to meet or exceed your sales goals. Collaboration with other departments, such as marketing and product support, is common to ensure you have up-to-date information and can provide the best solutions to customers. The fast-paced environment offers valuable experience in both customer relations and sales, which can open doors to more advanced sales or account management roles.
More about Customer Service Inside Sales jobs
What cities are hiring for Customer Service Inside Sales jobs? Cities with the most Customer Service Inside Sales job openings:
What states have the most Customer Service Inside Sales jobs? States with the most job openings for Customer Service Inside Sales jobs include:
Infographic showing various Customer Service Inside Sales job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 19% Full Time, 71% Part Time, 1% Temporary, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.

Customer Service / Inside Sales

Grand Food Inc

Hayward, CA โ€ข On-site

Full-time

Posted 4 hours ago


Job description

Company Description
Grand Food is a wholesale food distributor providing business to business deliveries and food solutions to some of the best restaurants, markets, and institutions throughout the San Francisco Bay Area. We specialize in custom processed meats, poultry and seafood, packaging solutions, and speedy, same-day delivery service.
Job Description
The customer service / inside sales position communicates with customers and internal groups to ensure accurate and on-time delivery of daily B2B sales orders. Orders are entered into our ERP software. Ideal candidate is bilingual in English and one or more of Chinese / Thai / Vietnamese to serve our Thai and Vietnamese clientele. Working knowledge of food ingredients from a restaurant environment is a big plus.
Qualifications
  • Minimum 1-2 years of customer service experience
  • Working knowledge of sales order fulfillment pipeline and Enterprise planning software
  • Existing food product knowledge a big plus

Additional Information
Job Site/Interview: Grand Food Inc., 3530 Arden Rd., Hayward, CA 94545.