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Customer Service Inside Sales Jobs (NOW HIRING)

Horizon Beverage

Customer Service - Inside Sales

Norton, MA · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - Inside Sales Company Overview: Southern Glazer's Beverage Company of Massachusetts and Rhode Island is part of Southern Glazer's Wine & Spirits, the world's pre-eminent distributor ...

Wanco, Inc.

Be Seen First

Customer Service - Inside Sales

Denver, CO · On-site

$22 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Wanco Inc. is seeking an Inside Sales Representative in our Arvada, CO production facility. Summary ... customer service. Possesses knowledge of the product lines both current and historical, to best ...

FastSigns

Customer Service / Inside Sales

Albuquerque, NM · On-site

$18 - $24/hr

  • PTO

Inside sales 2+ years experience * Customer service skills and experience * Attention to detail * Strong project management skills Open to applicants with and without a college degree. Training will ...

Hire Frontier

Customer Service/ Inside Sales Associate

Houston, TX · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service/ Inside Sales Associate Schedule Full-time position requiring 40+ hours per week. Work schedule offers flexibility; however, candidates must be available to work a half-day on some ...

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Customer Service Inside Sales information

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How much do customer service inside sales jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service inside sales in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What is a customer service inside sales?

Customer Service Inside Sales professionals are employees who handle sales activities and customer support from within an office environment, rather than meeting clients face-to-face. Their main responsibilities typically include reaching out to potential or existing customers over the phone or email, answering questions about products or services, processing orders, and resolving customer inquiries. They play a crucial role in building customer relationships, upselling or cross-selling products, and ensuring customer satisfaction. This role often requires strong communication skills, knowledge of the company's offerings, and the ability to handle multiple tasks efficiently.

What are the key skills and qualifications needed to thrive as a customer service inside sales representative, and why are they important?

To thrive as a Customer Service Inside Sales Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent, with some employers preferring additional sales training or experience. Familiarity with CRM software, order processing systems, and common office productivity tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and resilience under pressure help professionals excel in this role. These competencies are crucial for effectively engaging customers, closing sales, and building long-term client relationships in a competitive environment.

What is the difference between Customer Service Inside Sales vs Customer Support Specialist?

AspectCustomer Service Inside SalesCustomer Support Specialist
Primary FocusGenerating sales and upselling to existing customersResolving customer issues and providing technical support
Work EnvironmentSales teams, call centers, or onlineSupport centers, technical departments, or help desks
Required SkillsSales techniques, product knowledge, communicationProblem-solving, technical knowledge, communication
Common CertificationsSales certifications, CRM trainingCustomer service certifications, technical training

Customer Service Inside Sales focuses on sales activities, upselling, and building customer relationships to increase revenue. In contrast, Customer Support Specialists primarily handle technical issues and customer inquiries to ensure satisfaction. While both roles require strong communication skills, their main objectives differ: sales growth versus issue resolution.

How does a customer service inside sales role balance handling customer inquiries with achieving sales targets?

In a Customer Service Inside Sales position, you'll typically juggle both assisting customers with their questions and concerns while also identifying opportunities to promote products or services. Success in this role often requires strong multitasking skills, as you'll be expected to resolve issues efficiently and simultaneously look for ways to meet or exceed your sales goals. Collaboration with other departments, such as marketing and product support, is common to ensure you have up-to-date information and can provide the best solutions to customers. The fast-paced environment offers valuable experience in both customer relations and sales, which can open doors to more advanced sales or account management roles.
More about Customer Service Inside Sales jobs
What cities are hiring for Customer Service Inside Sales jobs? Cities with the most Customer Service Inside Sales job openings:
What states have the most Customer Service Inside Sales jobs? States with the most job openings for Customer Service Inside Sales jobs include:
What job categories do people searching Customer Service Inside Sales jobs look for? The top searched job categories for Customer Service Inside Sales jobs are:
Customer Service Inside Sales jobs near you
Infographic showing various Customer Service Inside Sales job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.

Customer Service / Inside Sales Representative

AlphaGraphics - US462

Sunnyvale, CA • On-site

$19 - $24/hr

Full-time

Re-posted 26 days ago

Job description

Benefits:
  • Bonus based on performance
  • Opportunity for advancement
  • Training & development

 Our tight-knit team in AlphaGraphics Sunnyvale is actively seeking a Customer Service / Inside Sales Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.
Customer Service / Inside Sales Representative Perks and Benefits:
  • Competitive Compensation 
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development 

More than anything, we’re looking for a highly collaborative and dependable person who is driven by the opportunity to contribute to the success of the business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.
 
Customer Service / Inside Sales Representative (CSR) Daily Tasks:
  • Serve as the primary internal representative of the organization.
  • Convey to the customer our expertise in products, services, and capabilities.
  • Serve as an external key educator to our community and customers.
  • Communicate customer requirements to the support team in accordance with company policies and procedures.
  • Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.
  • Executes a variety of marketing functions including:
    o   Mailings,
    o   New Customer appreciation program, such as hand written Thank you cards, etc.
    o   Website and Social Media postings
  • Assists with Print Bindery as needed, and manages the Blueprints production
 
Customer Service / Inside Sales Representative (CSR) Role Qualifications:
  • Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
  • Ability to effectively build relationships with customers and teammates.
  • Strong written and verbal communication skills.
  • Desire to continuously look for ways to help people.
  • Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
 
AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with other businesses and provide them with high-quality solutions that solve problems. 
Apply today!