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Att Customer Service Jobs (NOW HIRING)

524 INC

AT&T Customer Service + Sales

Bexley, OH · On-site

We are seeking an AT&T Customer Service + Sales Representative to join our sales and marketing team. Responsibilities: * Engage in daily sales operations * Track monthly results and trends for ...

524 INC

AT&T Customer Service + Sales

Bexley, OH · On-site

We are seeking an AT&T Customer Service + Sales Representative to join our sales and marketing team. Responsibilities: * Engage in daily sales operations * Track monthly results and trends for ...

3C Innovations Inc

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AT&T Customer Service / Sales Rep

Mount Laurel Township, NJ · On-site

$800 - $1.2K/wk

Customer Service & Sales Specialist - Full-Time (In-Person | Commission-Based) Location: Mount Laurel, NJ Representing: AT&T - A Global Leader in Wireless, Internet & Entertainment Solutions Are you ...

3C Innovations Inc

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AT&T Customer Service / Sales Rep

Mount Laurel Township, NJ · On-site

$800 - $1.2K/wk

Customer Service & Sales Specialist - Full-Time (In-Person | Commission-Based) Location: Mount Laurel, NJ Representing: AT&T - A Global Leader in Wireless, Internet & Entertainment Solutions Are you ...

Bellavant Group Inc

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Retail Customer Service/Sales Representative

Wakefield, MA · On-site

$800 - $1.2K/wk

Retail Customer Service & Sales Representative - Full-Time (In-Person | Commission-Based) Location ... Woburn, MA Representing: AT&T - A Global Leader in Wireless, Internet & Entertainment Solutions Are ...

Bellavant Group Inc

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Retail Customer Service/Sales Representative

Wakefield, MA · On-site

$800 - $1.2K/wk

Retail Customer Service & Sales Representative - Full-Time (In-Person | Commission-Based) Location ... Woburn, MA Representing: AT&T - A Global Leader in Wireless, Internet & Entertainment Solutions Are ...

AT&T

Manager-Customer Service

Richardson, TX · On-site

$79K - $118K/yr

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic ... Oversee and guide customer service operations, ensuring efficient resolution of escalated issues ...

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Att Customer Service information

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How much do att customer service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for att customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are AT&T Customer Service representatives?

AT&T Customer Service representatives are professionals who assist customers with inquiries, technical issues, billing questions, and product or service support related to AT&T’s offerings. They interact with customers via phone, chat, email, or in-person at retail locations to resolve problems and ensure customer satisfaction. These representatives are trained to handle a variety of issues, from troubleshooting device problems to processing payments and explaining service plans. Their primary goal is to provide efficient, courteous, and knowledgeable support to AT&T customers.

What are some common challenges faced by AT&T Customer Service representatives and how can they be addressed?

AT&T Customer Service representatives often encounter challenges such as managing high call volumes, handling difficult or frustrated customers, and staying updated on constantly evolving products and services. To address these, representatives benefit from strong communication skills, patience, and ongoing training provided by AT&T. Supportive team environments and access to internal knowledge bases also help employees resolve issues efficiently and maintain positive customer interactions.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as customer success managers or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, leadership skills, and industry knowledge, and may involve overseeing large teams or complex client accounts.

What is the difference between Att Customer Service vs Att Technical Support?

AspectAtt Customer ServiceAtt Technical Support
Primary FocusHandling customer inquiries, billing, account issuesResolving technical problems, troubleshooting devices and services
Required SkillsCustomer communication, problem-solving, product knowledgeTechnical knowledge, troubleshooting skills, technical certifications
Work EnvironmentCall centers, customer service departmentsTechnical support centers, remote or on-site
Common CertificationsCustomer service certifications, product trainingTechnical certifications, network or hardware certifications

Att Customer Service focuses on assisting customers with billing, account management, and general inquiries, while Att Technical Support involves resolving technical issues related to devices and services. Both roles require strong communication skills, but technical support demands more technical expertise and certifications. Understanding these differences helps job seekers identify the right role based on their skills and interests.

Is AT&T customer service representative a good job?

AT&T customer service representative is a role that involves assisting customers with billing, technical issues, and service inquiries, often requiring communication skills and familiarity with company systems. The job typically offers full-time hours, benefits, and training, but may involve high call volumes and performance targets. Overall, it can be a stable entry-level position for those interested in customer support roles.

How much does AT&T work from home pay?

AT&T customer service representatives working from home typically earn an hourly wage ranging from $12 to $20, depending on experience and location. Some roles may also include performance bonuses and benefits such as health insurance and paid time off.

Is it easy to get hired at AT&T?

Getting hired as an AT&T Customer Service representative typically involves submitting an online application, passing a skills assessment, and completing an interview. The hiring process can vary in length depending on location and the number of applicants, but strong communication skills and customer service experience can improve chances of success.

What are the key skills and qualifications needed to thrive as an AT&T Customer Service Representative, and why are they important?

To thrive as an AT&T Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center telephony, and ticketing software is typically required. Outstanding patience, active listening, and a positive attitude help you excel in handling diverse customer inquiries and resolving issues. These skills ensure customer satisfaction, efficient service delivery, and brand loyalty in a competitive telecommunications environment.
More about Att Customer Service jobs
What cities are hiring for Att Customer Service jobs? Cities with the most Att Customer Service job openings:
What states have the most Att Customer Service jobs? States with the most job openings for Att Customer Service jobs include:
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Att Customer Service jobs near you
Infographic showing various Att Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 84% Physical, 8% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

AT&T Customer Service + Sales

524 INC

Bexley, OH • On-site

Full-time

Posted 20 days ago

Key responsibilities

  • Engage in daily sales operations.

  • Track monthly results and trends for business forecasting.

  • Resolve escalated customer complaints.

Job description

We are seeking an AT&T Customer Service + Sales Representative to join our sales and marketing team.

Responsibilities:

  • Engage in daily sales operations
  • Track monthly results and trends for business forecasting
  • Establish sales goals and metrics
  • Train and evaluate employees
  • Resolve escalated customer complaints
  • Work with HR to recruit top-tier talent

Qualifications:

  • Previous experience in sales, customer service, or other related fields
  • Strong leadership qualities
  • Strong negotiation skills
  • Excellent written and communication skills
  • Familiarity with CRM platforms or related software