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Att Customer Service Jobs (NOW HIRING)

524 INC

AT&T Customer Service + Sales

Bexley, OH · On-site

We are seeking an AT&T Customer Service + Sales Representative to join our sales and marketing team. Responsibilities: * Engage in daily sales operations * Track monthly results and trends for ...

524 INC

AT&T Customer Service + Sales

Bexley, OH · On-site

We are seeking an AT&T Customer Service + Sales Representative to join our sales and marketing team. Responsibilities: * Engage in daily sales operations * Track monthly results and trends for ...

Bellavant Group Inc

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AT&T Customer Service Sales Rep

Woburn, MA · On-site

$800 - $1K/wk

Customer Service & Sales Specialist - Full-Time (In-Person | Commission-Based) Location: Woburn, MA Representing: AT&T - A Global Leader in Wireless, Internet & Entertainment Solutions Are you ...

Bellavant Group Inc

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AT&T Customer Service Sales Rep

Woburn, MA · On-site

$800 - $1K/wk

Customer Service & Sales Specialist - Full-Time (In-Person | Commission-Based) Location: Woburn, MA Representing: AT&T - A Global Leader in Wireless, Internet & Entertainment Solutions Are you ...

PLATINUM POINT EXECUTIVES INC

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AT&T Customer Account Representative

Wethersfield, CT · On-site

$60K - $80K/yr

Present and sell AT&T products and services to new and existing customers * Prospect and contact potential customers * Reach agreed upon sales targets by the deadline * Resolve customer inquiries and ...

True Elite Inc

AT&T Customer Sales Associate

Birmingham, AL · On-site

$65K - $80K/yr

Process new service requests and updates in a timely, efficient manner * Log client interactions, feedback, and daily progress in internal tracking systems * Stay current with AT&T offerings, product ...

PLATINUM POINT EXECUTIVES INC

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AT&T Customer Account Representative

Wethersfield, CT · On-site

$60K - $80K/yr

Present and sell AT&T products and services to new and existing customers * Prospect and contact potential customers * Reach agreed upon sales targets by the deadline * Resolve customer inquiries and ...

3C Innovations Inc

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AT&T Customer Service / Sales Rep

Rutherford, NJ · On-site

$800 - $1K/wk

Customer Service & Sales Specialist - Full-Time (In-Person | Commission-Based) Location: Hackensack, NJ Representing: AT&T - A Global Leader in Wireless, Internet & Entertainment Solutions Are you ...

3C Innovations Inc

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AT&T Customer Service / Sales Rep

Rutherford, NJ · On-site

$800 - $1K/wk

Customer Service & Sales Specialist - Full-Time (In-Person | Commission-Based) Location: Hackensack, NJ Representing: AT&T - A Global Leader in Wireless, Internet & Entertainment Solutions Are you ...

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How much do att customer service jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for att customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are AT&T Customer Service representatives?

AT&T Customer Service representatives are professionals who assist customers with inquiries, technical issues, billing questions, and product or service support related to AT&T’s offerings. They interact with customers via phone, chat, email, or in-person at retail locations to resolve problems and ensure customer satisfaction. These representatives are trained to handle a variety of issues, from troubleshooting device problems to processing payments and explaining service plans. Their primary goal is to provide efficient, courteous, and knowledgeable support to AT&T customers.

What are some common challenges faced by AT&T Customer Service representatives and how can they be addressed?

AT&T Customer Service representatives often encounter challenges such as managing high call volumes, handling difficult or frustrated customers, and staying updated on constantly evolving products and services. To address these, representatives benefit from strong communication skills, patience, and ongoing training provided by AT&T. Supportive team environments and access to internal knowledge bases also help employees resolve issues efficiently and maintain positive customer interactions.

What is the difference between Att Customer Service vs Att Technical Support?

AspectAtt Customer ServiceAtt Technical Support
Primary FocusHandling customer inquiries, billing, account issuesResolving technical problems, troubleshooting devices and services
Required SkillsCustomer communication, problem-solving, product knowledgeTechnical knowledge, troubleshooting skills, technical certifications
Work EnvironmentCall centers, customer service departmentsTechnical support centers, remote or on-site
Common CertificationsCustomer service certifications, product trainingTechnical certifications, network or hardware certifications

Att Customer Service focuses on assisting customers with billing, account management, and general inquiries, while Att Technical Support involves resolving technical issues related to devices and services. Both roles require strong communication skills, but technical support demands more technical expertise and certifications. Understanding these differences helps job seekers identify the right role based on their skills and interests.

What are the key skills and qualifications needed to thrive as an AT&T Customer Service Representative, and why are they important?

To thrive as an AT&T Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center telephony, and ticketing software is typically required. Outstanding patience, active listening, and a positive attitude help you excel in handling diverse customer inquiries and resolving issues. These skills ensure customer satisfaction, efficient service delivery, and brand loyalty in a competitive telecommunications environment.
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Att Customer Service jobs near you

AT&T Customer Service + Sales

524 INC

Bexley, OH • On-site

Full-time

Posted 27 days ago

Job description

We are seeking an AT&T Customer Service + Sales Representative to join our sales and marketing team.

Responsibilities:

  • Engage in daily sales operations
  • Track monthly results and trends for business forecasting
  • Establish sales goals and metrics
  • Train and evaluate employees
  • Resolve escalated customer complaints
  • Work with HR to recruit top-tier talent

Qualifications:

  • Previous experience in sales, customer service, or other related fields
  • Strong leadership qualities
  • Strong negotiation skills
  • Excellent written and communication skills
  • Familiarity with CRM platforms or related software