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Commission At T Customer Service Representative information

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How much do commission at&t customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for commission at&t customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Commission AT&T Customer Service Representative?

A Commission AT&T Customer Service Representative is a professional who assists AT&T customers with their inquiries, issues, and service needs, often working in sales environments where they can earn commissions based on product or service sales. These representatives handle billing questions, troubleshoot technical problems, and help customers select new plans or devices. In addition to providing support, they are incentivized to upsell AT&T products and services, which can significantly boost their earnings. The role requires strong communication skills, product knowledge, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Commission AT&T Customer Service Representative?

To thrive as a Commission AT&T Customer Service Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and product knowledge of AT&T services is typically required. Exceptional problem-solving abilities, patience, and a customer-oriented mindset help you stand out in this role. These skills and qualities are vital for delivering outstanding customer experiences, meeting sales targets, and fostering brand loyalty.

What are some common challenges faced by Commission AT&T Customer Service Representatives, and how can I prepare for them?

Commission AT&T Customer Service Representatives often encounter challenges such as handling high call volumes, meeting sales targets, and managing diverse customer concerns. Balancing excellent customer service with sales responsibilities requires strong communication skills and resilience. To prepare, familiarize yourself with AT&T products, practice active listening, and develop a proactive approach to problem-solving. Support from team leads and ongoing training are typically available, helping you navigate these challenges and succeed in both customer satisfaction and commission-based goals.

What is the difference between Commission AT&T Customer Service Representative vs Commission Verizon Customer Service Representative?

AspectCommission AT&T Customer Service RepresentativeCommission Verizon Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail stores, remote optionsCall centers, retail stores, remote options
Industry UsageTelecommunications, wireless servicesTelecommunications, wireless services
Search & Comparison IntentYesYes

The main difference between a Commission AT&T Customer Service Representative and a Commission Verizon Customer Service Representative lies in the employer and specific brand they represent. Both roles require similar credentials, work environments, and industry experience, focusing on customer support in the telecommunications sector. The choice depends on the specific company you are interested in working for, but the roles are quite comparable in responsibilities and qualifications.

Does a commission AT&T customer service representative get paid by commission?

AT&T customer service representatives typically do not earn commissions as part of their standard compensation; they are usually paid an hourly wage. Some roles may include performance bonuses or incentives, but commission-based pay is uncommon for customer service positions. Compensation structures can vary by location and specific job responsibilities.
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Commission At T Customer Service Representative jobs near you
Infographic showing various Commission At&T Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR (Customer Service Rep)

Summers Plumbing Heating & Cooling

Columbus, IN

$29K - $34K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago

Summers Plumbing Heating & Cooling rating

7.2

Company rating: 7.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

152nd of 282 rated repair and maintenance companies

Job description

Summers Plumbing, Heating, & Cooling is actively searching for a self-motivated full-time CSR (Customer Service Rep) to join our HVAC and plumbing office team. Can we count on you to smile through the phone? Are you a customer care superstar? Are you interested in starting a career with a stable, respected, and sought-after home services company? If so, read on!

We offer our home services CSRs a highly competitive compensation of $29,000-$34,500/year plus commission. Don't forget about our well-rounded benefits package that includes medical, dental, vision, life insurance, and a company-matched 401(k) plan! We believe in fostering a positive work atmosphere where our employees are happy to come to work! Come join our team and apply today!

ABOUT SUMMERS OF COLUMBUS

Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!

Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!

A DAY IN THE LIFE OF A CSR (CUSTOMER SERVICE REP)

As one of our best Customer Service Reps, you arrive each day determined to serve the needs of our customers and staff. Without our customer relations, we wouldn't be able to keep our clients informed, educated, and smiling. You quickly build and maintain relationships and effectively demonstrate superb interpersonal skills.

A strong flow of communication helps keep our office running smoothly. Your exceptional communication skills help you clearly explain our HVAC and plumbing products to new and existing clients. In an effort to keep our records up to date, you document every customer interaction. With an understanding of our company's core values and services, you happily fit right in!

QUALIFICATIONS

  • Customer service experience
  • Positive and professional demeanor
  • Great written and verbal communications skills
  • Able to pass a background check and drug screening

Can you efficiently work independently and with a high-functioning office team? Do you have experience in customer care and support? Are you proactive, reliable and punctual? Are you customer-focused and results-driven? Can you uphold composure under pressure? Are you service-oriented, patient, and able to empathize with others? If so, you're just the CSR (Customer Service Rep) we're looking for, apply today!

WORK SCHEDULE

Our CSRs (Customer Service Reps) appreciate working a full-time schedule that includes working from 8:00am-5:00pm.

ARE YOU READY TO JOIN OUR TEAM?

If you're a customer service rockstar who's looking to launch their career with a reputable home services company, fill out our initial 3-minute, mobile-friendly application. We can't wait to meet you!

Location: 47201

What Summers Plumbing Heating & Cooling employees say

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