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Manager At&T Customer Service Representative Jobs

ShipMonk

Customer Service Representative

Las Vegas, NV

$15.50 - $21/hr

Customer Service Representative Las Vegas, Nevada, United States ShipMonk isn't just a 3PL; we're a ... Our dedicated teams are on-site at every fulfillment center, ready to jump into action. Transparent ...

Domino's

Customer Service Rep

Whitehall, PA · On-site

$15.25 - $20.50/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

Domino's

Customer Service Rep

Harrisburg, PA · On-site

$15 - $20.50/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

Domino's

Customer Service Rep

Pottstown, PA · On-site

$15.50 - $21.25/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

Domino's Pizza

Customer Service Rep

Oxford, PA · On-site

$14.75 - $20/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking ... t find anywhere else in the industry!

Domino's

Customer Service Rep

Jersey City, NJ · On-site

$17.50 - $23.75/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

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How much do manager at&t customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for manager at&t customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Manager AT&T Customer Service Representative and how are they addressed?

A Manager AT&T Customer Service Representative often faces challenges such as handling high call volumes, resolving complex customer issues, and ensuring team performance meets company standards. To address these, managers utilize advanced CRM systems, provide regular training to their teams, and implement effective escalation protocols. Collaboration with other departments, such as technical support and billing, is essential to resolve issues efficiently and maintain customer satisfaction. Developing strong communication and problem-solving skills helps managers lead their teams through these challenges successfully.

What are the key skills and qualifications needed to thrive as a Manager AT&T Customer Service Representative, and why are they important?

To thrive as a Manager AT&T Customer Service Representative, you need strong leadership skills, a background in customer service, and often a bachelor's degree or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and AT&T-specific platforms is typically required. Outstanding communication, conflict resolution, and team-building abilities help you motivate staff and address customer concerns effectively. These skills ensure efficient operations, high customer satisfaction, and successful team performance in a dynamic service environment.

What does a Manager AT&T Customer Service Representative do?

A Manager AT&T Customer Service Representative oversees a team of customer service representatives, ensuring they provide high-quality support to AT&T customers. They handle escalated issues, train new staff, and monitor performance metrics to improve service levels. Managers also implement policies and procedures to enhance customer satisfaction and resolve complex problems. Their role is crucial in maintaining positive customer relationships and supporting company goals.
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Manager At T Customer Service Representative jobs near you

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • On-site, Remote

$15.25 - $20.50/hr

Full-time

Posted 9 days ago

Job description

About the Customer Service Representative Position- Fully Remote
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Reach personal/customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree

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