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Manager At&T Customer Service Representative Jobs

AT&T

Call Center Customer Service Representative

Mesa, AZ · On-site

$25.02/hr

... Service Representative), you'll support business customers with a wide range of requests, including ... AT&T-provided software and applications. * Manage all aspects of customer accounts, including ...

Domino's

Customer Service Rep

Madras, OR · On-site

$16.50 - $22.25/hr

Your job responsibilities would include (but aren't limited to): Greeting customers and taking ... Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming ...

Taco John's

Customer Service Representative

Osseo, MN · On-site

$12 - $15/hr

At Taco John's, our Customer Service Representatives aren't just order-takers - they're the friendly faces that make our restaurant a place customers want to return to again and again. You'll join a ...

Domino's Pizza

Customer Service Rep

Wayne, PA · On-site

$14.50 - $19.75/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking ... t find anywhere else in the industry!

View Cleaners

Customer Service Representative

Irvine, CA · On-site

$20 - $25/hr

Leading and mentoring a team of customer service representatives to achieve superior service ... Ability to interpret operational metrics and report status concisely to managers. At View Cleaners ...

Domino's

Customer Service Rep

Annville, PA · On-site

$10/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

Domino's

Customer Service Rep

Newtown, PA · On-site

$15 - $20.25/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

Domino's

Customer Service Rep

Phoenixville, PA · On-site

$16 - $22/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

Domino's Pizza

Customer Service Rep

Edison, NJ · On-site

$16.25 - $22/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking ... t find anywhere else in the industry!

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Manager At T Customer Service Representative information

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How much do manager at&t customer service representative jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for manager at&t customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Manager AT&T Customer Service Representative and how are they addressed?

A Manager AT&T Customer Service Representative often faces challenges such as handling high call volumes, resolving complex customer issues, and ensuring team performance meets company standards. To address these, managers utilize advanced CRM systems, provide regular training to their teams, and implement effective escalation protocols. Collaboration with other departments, such as technical support and billing, is essential to resolve issues efficiently and maintain customer satisfaction. Developing strong communication and problem-solving skills helps managers lead their teams through these challenges successfully.

Is AT&T customer service representative a good job?

A customer service representative at AT&T is a role that involves assisting customers with billing, technical issues, and service inquiries, often requiring communication skills and familiarity with company products. The job typically offers full-time hours, benefits, and training, but job satisfaction depends on individual preferences and work environment. It can be a stable entry-level position with opportunities for advancement within the company.

What are the key skills and qualifications needed to thrive as a Manager AT&T Customer Service Representative, and why are they important?

To thrive as a Manager AT&T Customer Service Representative, you need strong leadership skills, a background in customer service, and often a bachelor's degree or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and AT&T-specific platforms is typically required. Outstanding communication, conflict resolution, and team-building abilities help you motivate staff and address customer concerns effectively. These skills ensure efficient operations, high customer satisfaction, and successful team performance in a dynamic service environment.

How do I escalate a complaint to AT&T?

As an AT&T Customer Service Representative, you can escalate a complaint by following the company's internal procedures, which typically involve informing a supervisor or manager and documenting the issue. Customers are encouraged to contact AT&T's customer support directly through their official channels, such as phone, online chat, or the AT&T support app, to escalate unresolved issues. Proper documentation and clear communication are essential when escalating complaints within the company or to higher levels of customer support.

How much does AT&T work from home pay?

AT&T customer service representatives working from home typically earn an hourly wage ranging from $15 to $20, depending on experience and location. They may also receive benefits such as health insurance and paid time off, with schedules often including full-time or part-time options.

What does a Manager AT&T Customer Service Representative do?

A Manager AT&T Customer Service Representative oversees a team of customer service representatives, ensuring they provide high-quality support to AT&T customers. They handle escalated issues, train new staff, and monitor performance metrics to improve service levels. Managers also implement policies and procedures to enhance customer satisfaction and resolve complex problems. Their role is crucial in maintaining positive customer relationships and supporting company goals.

How hard is it to get hired at AT&T?

Getting hired as an AT&T Customer Service Representative typically involves completing an online application, passing a skills assessment, and participating in an interview. Candidates with good communication skills, customer service experience, and a high school diploma or equivalent tend to have better chances of being hired, though competition can vary based on location and demand.
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Manager At T Customer Service Representative jobs near you
Infographic showing various Manager At&T Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Sila Services

Buffalo, NY

$21 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Customer Service Representative (CSR)

Location: Buffalo, NY
Company: T-Mark Plumbing, Heating, Cooling & Electric
Pay: $21-$23 per hour

Be the Friendly Voice Our Customers Count On!

At T-Mark, we know great customer experiences start with great people. We're looking for a Customer Service Representative who enjoys helping others, thrives in a fast-paced environment, and knows how to turn every customer interaction into a positive experience.

If you're someone who loves talking to people, solving problems, staying organized, and being part of a winning team, we'd love to meet you.

What You'll Do
  • Answer incoming customer calls and assist with scheduling service appointments
  • Provide outstanding customer service on every interaction
  • Help customers with questions, concerns, and appointment requests
  • Accurately enter customer information and service details into company software
  • Communicate effectively with dispatchers, technicians, and customers
  • Resolve customer concerns professionally and efficiently
  • Manage multiple tasks while maintaining accuracy and attention to detail
  • Support the team in delivering a five-star customer experience
  • Assist with outbound calling campaigns as needed
  • Help maintain appointment schedules and maximize booking opportunities
What We're Looking For
  • 1+ years of customer service experience
  • Experience working for a residential HVAC, plumbing, electrical, or home services company is required
  • Strong understanding of how residential service businesses operate
  • Experience scheduling service calls and supporting technicians
  • Service Titan experience strongly preferred
  • Strong verbal and written communication skills
  • Ability to handle high-volume customer interactions
  • Strong problem-solving and conflict resolution skills
  • Excellent attention to detail and accuracy
  • Ability to multitask and stay organized in a fast-paced environment
  • Customer-focused mindset with a positive, professional attitude
  • Dependable, team-oriented, and eager to learn
Bonus Points For
  • Previous CSR, dispatcher, or call center experience in the home services industry
  • Experience with memberships and maintenance agreements
  • Experience with outbound calling and rehash campaigns
  • Experience booking appointments and converting inbound opportunities
  • Familiarity with HVAC, plumbing, electrical, or drain service terminology
What We Offer
  • $21-$23 per hour
  • Medical, dental, and vision insurance
  • Paid time off and paid holidays
  • 401(k) with company match
  • Career growth opportunities
  • Ongoing training and development
  • Supportive team environment
  • Stable, year-round company
Join the T-Mark Team

This is not an entry-level CSR role. We're looking for someone who understands the home services industry, can confidently support customers and technicians, and thrives in a fast-paced environment.

If you're the type of person who enjoys helping customers, solving problems, and keeping things running smoothly behind the scenes, apply today and join the T-Mark team!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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