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Manager At&T Customer Service Representative Jobs

T&A Supply Company

Customer Service Representative

Kent, WA · On-site

$18.25 - $25/hr

Purchasing, Credit, Outside Sales, Sales Manager, Marketing, and Operations. * Maintain and update ... Must be able to lift up to 15 pounds at times. T&A Supply Company Inc. is an equal opportunity ...

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Domino's

Customer Service Rep

Edison, NJ · On-site

$16.25 - $22/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

Domino's

Customer Service Rep

Thorndale, PA · On-site

$16.50 - $22.50/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

Domino's

Customer Service Rep

Wayne, PA · On-site

$14.50 - $19.75/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

TransPak

Customer Service Representative

Surprise, AZ · On-site

$19/hr

Manage and maintain all emails that come into the Customer Service group email, including ... Responding to emails within 15 minutes, even if it doesn't pertain to your assigned Sales ...

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How much do manager at&t customer service representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for manager at&t customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Manager AT&T Customer Service Representative and how are they addressed?

A Manager AT&T Customer Service Representative often faces challenges such as handling high call volumes, resolving complex customer issues, and ensuring team performance meets company standards. To address these, managers utilize advanced CRM systems, provide regular training to their teams, and implement effective escalation protocols. Collaboration with other departments, such as technical support and billing, is essential to resolve issues efficiently and maintain customer satisfaction. Developing strong communication and problem-solving skills helps managers lead their teams through these challenges successfully.

Is AT&T customer service representative a good job?

A customer service representative at AT&T is a role that involves assisting customers with billing, technical issues, and service inquiries, often requiring communication skills and familiarity with company products. The job typically offers full-time hours, benefits, and training, but job satisfaction depends on individual preferences and work environment. It can be a stable entry-level position with opportunities for advancement within the company.

What are the key skills and qualifications needed to thrive as a Manager AT&T Customer Service Representative, and why are they important?

To thrive as a Manager AT&T Customer Service Representative, you need strong leadership skills, a background in customer service, and often a bachelor's degree or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and AT&T-specific platforms is typically required. Outstanding communication, conflict resolution, and team-building abilities help you motivate staff and address customer concerns effectively. These skills ensure efficient operations, high customer satisfaction, and successful team performance in a dynamic service environment.

How do I escalate a complaint to AT&T?

As an AT&T Customer Service Representative, you can escalate a complaint by following the company's internal procedures, which typically involve informing a supervisor or manager and documenting the issue. Customers are encouraged to contact AT&T's customer support directly through their official channels, such as phone, online chat, or the AT&T support app, to escalate unresolved issues. Proper documentation and clear communication are essential when escalating complaints within the company or to higher levels of customer support.

How much does AT&T work from home pay?

AT&T customer service representatives working from home typically earn an hourly wage ranging from $15 to $20, depending on experience and location. They may also receive benefits such as health insurance and paid time off, with schedules often including full-time or part-time options.

What does a Manager AT&T Customer Service Representative do?

A Manager AT&T Customer Service Representative oversees a team of customer service representatives, ensuring they provide high-quality support to AT&T customers. They handle escalated issues, train new staff, and monitor performance metrics to improve service levels. Managers also implement policies and procedures to enhance customer satisfaction and resolve complex problems. Their role is crucial in maintaining positive customer relationships and supporting company goals.

How hard is it to get hired at AT&T?

Getting hired as an AT&T Customer Service Representative typically involves completing an online application, passing a skills assessment, and participating in an interview. Candidates with good communication skills, customer service experience, and a high school diploma or equivalent tend to have better chances of being hired, though competition can vary based on location and demand.
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Manager At T Customer Service Representative jobs near you
Infographic showing various Manager At&T Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

T&A Supply Company

Kent, WA • On-site

$18.25 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Step into the world of T&A Supply Company-where innovation meets tradition. For more than 60 years, we've been a trusted name in top-quality flooring solutions, proudly serving our customers with a legacy built on reliability, innovation, and service.
We're excited to welcome a new Customer Service Representative to our team! If you're looking for a role that encourages fresh ideas, collaboration, and continuous improvement, this could be the perfect fit.
We're searching for someone who thrives in a fast-paced environment and is ready to make a meaningful impact through hands-on problem solving, customer-focused service, and a commitment to excellence. If that sounds like you, we want to hear from you!
This is more than just a job-it's a chance to grow your career with a company that values people, passion, and progress. Join the T&A Supply Company family and help shape the future of flooring.
Job Summary:
The Customer Service Representative will provide effective customer service by utilizing in-depth knowledge of company products and programs. Interact with customers through various channels of communication to process orders, handle inquiries, and assist other departments. Ensure accurate processing of orders, product delivery and customer satisfaction, in a timely, professional manner. Hours: Monday to Friday 8:00am to 5:00pm.
What we offer:

  • Medical Insurance- Open Access Network plan through Cigna, includes Virtual Care and a Health Reimbursement Account (HRA) funded by T&A Supply Company.
  • Dental Insurance- Preventive, basic, and major dental services plus orthodontia coverage for childrenup to age19.
  • Vision Insurance- Annual exams, glasses, and contacts.
  • Life & Disability Insurance- Employer-paid Basic Life, AD&D, and short and long-term disability coverage, with optional supplemental plans.
  • Retirement Savings- 401(k) with employer match; Traditional and Roth options available.
  • Paid Time Off- PTO, Extended Illness Bank (EIB), paid holidays, bereavement, and jury duty leave.
  • Voluntary Plans- Optional accident, critical illness, hospitalindemnitycoverageand identity theft protection.
  • Employee Assistance Program (EAP)- Free, confidential counseling and referral services, available 24/7.
  • Employee Discount Program -Discount on personaluseflooring and installation products.
  • Referral Bonus Program- Earn a bonus for successful employee referrals.
  • Financial & Benefits Support- Free financial education services and concierge-style benefit advocates.
What you will be doing:
  • Resolve customer inquiries, including but not limited to: order status, product information, order processing, account status, sales programs, as well as product line knowledge.
  • Process all customer orders by utilizing a variety of communication channels for T&A Supply Company Inc. and enter orders in Gartman (AS400) efficiently and error-free.
  • Escalate complex and escalated customer issues, to Senior Customer Service Representative or Customer Service Manager.
  • Collaborate frequently with cross functional team: Purchasing, Credit, Outside Sales, Sales Manager, Marketing, and Operations.
  • Maintain and update accurate information in Gartman system from vendors and purchasing department relating to shipment dates and expected dates of delivery and update customers.
  • Answer any customer inquiries (fax, phone, e-mail) Check stock, provide availability dates, and provide update to customers.
  • Maintains accurate and detailed records to keep in compliance with company policies and procedures.
  • Other duties as assigned.
What we are looking for:
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Strong problem solving, critical thinking, and attention to detail.
  • Exceptional organizational skills and ability to prioritize tasks.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.
Education and Experience:
  • High school diploma or equivalent.
  • Two years of customer service or call center experience preferred.
  • Previous flooring industry or flooring installation experience highly desired.
Physical Requirements:
  • Prolonged periods of sitting at a desk, talking on the phone, and working on a computer.
  • Must be able to lift up to 15 pounds at times.

T&A Supply Company Inc. is an equal opportunity employer. All employees and applicants will be considered for transfers, promotions, and employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

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