ZipRecruiter

Log In

1

Manager At&T Customer Service Representative Jobs

B&T USA

Customer Service Representative

Herriman, UT · On-site

$15.50 - $21/hr

Manage large amounts of incoming service calls. * Identify and assess customers' needs to achieve ... S. All offers of employment at B&T are contingent upon clear results of a thorough drug and ...

ShipMonk

Customer Service Representative

Las Vegas, NV

$15.25 - $20.75/hr

About ShipMonk ShipMonk isn't just a 3PL; we're a growth partner for merchants . We provide cutting ... Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● ...

Domino's Pizza

Customer Service Rep

Bend, OR · On-site

$17.50 - $24/hr

Your job responsibilities would include (but aren't limited to): Greeting customers and taking ... Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming ...

Domino's

Customer Service Rep

Hockessin, DE · On-site

$16 - $21.75/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

next page

Showing results 1-20

All JobsAt T Customer Service Representative JobsManager At&T Customer Service Representative Jobs

Manager At T Customer Service Representative information

See salary details

$9

$18

$26

How much do manager at&t customer service representative jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for manager at&t customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Do AT&T sales reps make good money?

AT&T sales representatives typically earn a combination of base salary and commissions, with total earnings varying based on sales performance and experience. According to industry data, the average annual income for sales reps at AT&T ranges from $30,000 to $60,000, with top performers earning more through incentives. Success in this role often depends on strong communication skills and product knowledge.

What are some common challenges faced by a Manager AT&T Customer Service Representative and how are they addressed?

A Manager AT&T Customer Service Representative often faces challenges such as handling high call volumes, resolving complex customer issues, and ensuring team performance meets company standards. To address these, managers utilize advanced CRM systems, provide regular training to their teams, and implement effective escalation protocols. Collaboration with other departments, such as technical support and billing, is essential to resolve issues efficiently and maintain customer satisfaction. Developing strong communication and problem-solving skills helps managers lead their teams through these challenges successfully.

Is AT&T customer service representative a good job?

A customer service representative at AT&T is a role that involves assisting customers with billing, technical issues, and service inquiries, often requiring communication skills and familiarity with company products. The job typically offers full-time hours, benefits, and training, but job satisfaction depends on individual preferences and work environment. It can be a stable entry-level position with opportunities for advancement within the company.

What do AT&T account managers do?

AT&T account managers are responsible for maintaining and growing customer accounts by providing product information, resolving issues, and identifying sales opportunities. They often use customer relationship management (CRM) tools and require strong communication and sales skills to ensure customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Manager AT&T Customer Service Representative, and why are they important?

To thrive as a Manager AT&T Customer Service Representative, you need strong leadership skills, a background in customer service, and often a bachelor's degree or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and AT&T-specific platforms is typically required. Outstanding communication, conflict resolution, and team-building abilities help you motivate staff and address customer concerns effectively. These skills ensure efficient operations, high customer satisfaction, and successful team performance in a dynamic service environment.

How much does AT&T work from home pay?

AT&T customer service representatives working from home typically earn an hourly wage ranging from $15 to $20, depending on experience and location. They may also receive benefits such as health insurance and paid time off, with schedules often including full-time or part-time shifts.

What does a Manager AT&T Customer Service Representative do?

A Manager AT&T Customer Service Representative oversees a team of customer service representatives, ensuring they provide high-quality support to AT&T customers. They handle escalated issues, train new staff, and monitor performance metrics to improve service levels. Managers also implement policies and procedures to enhance customer satisfaction and resolve complex problems. Their role is crucial in maintaining positive customer relationships and supporting company goals.
More about Manager At T Customer Service Representative jobs
What cities are hiring for Manager At&T Customer Service Representative jobs? Cities with the most Manager At&T Customer Service Representative job openings:
What are the most commonly searched types of At&T Customer Service Representative jobs? The most popular types of At&T Customer Service Representative jobs are:
What states have the most Manager At&T Customer Service Representative jobs? States with the most job openings for Manager At&T Customer Service Representative jobs include:
What job categories do people searching Manager At&T Customer Service Representative jobs look for? The top searched job categories for Manager At&T Customer Service Representative jobs are:
Manager At T Customer Service Representative jobs near you
Infographic showing various Manager At&T Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

B&T USA

Herriman, UT • On-site

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Position Overview:
B&T USA is seeking a Customer Service Rep to join our Service Team. As the Customer Service Representative, you would be the initial point of contact for any customer who has a question or an issue with a product or service the company sells. Responsibilities include answering inbound phone calls, providing product information and addressing customers' questions about products and services.
Essential Duties and Responsibilities
  • Manage large amounts of incoming service calls.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies.
  • Assure that established service and quality standards are met daily,
  • Maintain work area in a clean, safe, and sanitary manner.

Required Education/Experience
  • High school diploma or GED required.
  • At least 1 year of related experience preferably customer support experience or experience as a client service representative
  • Previous experience in the firearms industry, preferably in a retail gun shop or similar environment.
  • Extensive firearms knowledge required.
  • Strong phone contact handling skills and active listening
  • Customer oriented and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Strong attention to detail, follow through and time management skills.
  • Ability to work independently and as part of a team.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Must meet ATF requirements for firearm possession.

Work Environment:
  • Work performed in a fast-paced office and warehouse environment.
  • Must be able to access and navigate B&T's facilities.

Physical Requirements Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
  • Required to lift up to 15lbs unassisted.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Regularly required to sit, stand, bend, reach and move about the facility.
  • Specific vision abilities required include close vision and the ability to adjust focus.

Job Type
FT - Hourly
On-site, Monday to Friday - May be required to work after-hours when needed to meet demands
Benefits:
  • Company contributes 100% for employee HMO medical option.
  • Dental
  • Vision
  • 401(k) Retirement Savings Plan including a 4% matching contribution
  • Disability Plans
  • Company paid Life Insurance
  • Paid vacation and sick leave
  • Paid Holidays

B&T participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
All offers of employment at B&T are contingent upon clear results of a thorough drug and background check.
B&T provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, nation origin, pregnancy, disability status, protected veteran status, genetic information, sexual orientation, gender identity or expression, marital status or any other characteristics protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including advertising, recruiting, interviewing, hiring, placement, accommodations, promotion, termination, job assignments, layoff, recall, transfer, discipline, leave of absence, compensation, and access to benefits and training. All employment decisions are based strictly on job-related qualifications and abilities.
About B&T USA
B&T USA, a Florida-based firearms, suppressor, and accessories manufacturer operating under license of B&T AG SWITZERLAND, which was founded in 1991 as a designer and manufacturer of the industry's most advanced suppressors. Under the leadership of Karl Brügger, B&T AG has evolved into a world leader in the design, manufacture, and sale of the most technologically advanced, high-performance weapons systems in the world used globally by police, special forces, elite military units and private citizen consumers.
B&T USA and all our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules, and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for creating innovative solutions.

Apply