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Manager At&T Customer Service Representative Jobs

B&T USA, LLC

Customer Service Representative

Riverton, UT · On-site

$15.50 - $21/hr

Manage large amounts of incoming service calls. * Identify and assess customers' needs to achieve ... S. All offers of employment at B&T are contingent upon clear results of a thorough drug and ...

ShipMonk

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative ShipMonk isn't just a 3PL -- we're the tech-powered growth partner ... Manage queue of incoming merchant contacts (phone, chat, and email) and tickets on a daily basis ...

ShipMonk

Customer Service Representative

Las Vegas, NV · On-site

$15.25 - $20.75/hr

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ...

Sonepar Group

Customer Service Representative

Sulphur, LA · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Reports to: CSR Supervisor, Operations Manager or Service ... t align perfectly with the . At Sonepar, we value your skills, your passion and if your career ...

Domino's

Customer Service Rep

Bryn Mawr, PA · On-site

$14 - $19/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

Domino's

Customer Service Rep

Newark, DE · On-site

$15.75 - $21.25/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / ... Reducing wasteful spending is how we can deliver pricing that won't break the bank without ...

Refloor

Customer Service Representative (CSR)

Troy, MI · On-site

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to ... That won't be a problem here. We're looking for someone who can handle high call volume, stay sharp ...

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All JobsManager At&T Customer Service Representative Jobs

Manager At T Customer Service Representative information

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How much do manager at&t customer service representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for manager at&t customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Manager AT&T Customer Service Representative and how are they addressed?

A Manager AT&T Customer Service Representative often faces challenges such as handling high call volumes, resolving complex customer issues, and ensuring team performance meets company standards. To address these, managers utilize advanced CRM systems, provide regular training to their teams, and implement effective escalation protocols. Collaboration with other departments, such as technical support and billing, is essential to resolve issues efficiently and maintain customer satisfaction. Developing strong communication and problem-solving skills helps managers lead their teams through these challenges successfully.

Is AT&T customer service representative a good job?

A customer service representative at AT&T is a role that involves assisting customers with billing, technical issues, and service inquiries, often requiring communication skills and familiarity with company products. The job typically offers full-time hours, benefits, and training, but job satisfaction depends on individual preferences and work environment. It can be a stable entry-level position with opportunities for advancement within the company.

What are the key skills and qualifications needed to thrive as a Manager AT&T Customer Service Representative, and why are they important?

To thrive as a Manager AT&T Customer Service Representative, you need strong leadership skills, a background in customer service, and often a bachelor's degree or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and AT&T-specific platforms is typically required. Outstanding communication, conflict resolution, and team-building abilities help you motivate staff and address customer concerns effectively. These skills ensure efficient operations, high customer satisfaction, and successful team performance in a dynamic service environment.

How do I escalate a complaint to AT&T?

As an AT&T Customer Service Representative, you can escalate a complaint by following the company's internal procedures, which typically involve informing a supervisor or manager and documenting the issue. Customers are encouraged to contact AT&T's customer support directly through their official channels, such as phone, online chat, or the AT&T support app, to escalate unresolved issues. Proper documentation and clear communication are essential when escalating complaints within the company or to higher levels of customer support.

How much does AT&T work from home pay?

AT&T customer service representatives working from home typically earn an hourly wage ranging from $15 to $20, depending on experience and location. They may also receive benefits such as health insurance and paid time off, with schedules often including full-time or part-time options.

What does a Manager AT&T Customer Service Representative do?

A Manager AT&T Customer Service Representative oversees a team of customer service representatives, ensuring they provide high-quality support to AT&T customers. They handle escalated issues, train new staff, and monitor performance metrics to improve service levels. Managers also implement policies and procedures to enhance customer satisfaction and resolve complex problems. Their role is crucial in maintaining positive customer relationships and supporting company goals.

How hard is it to get hired at AT&T?

Getting hired as an AT&T Customer Service Representative typically involves completing an online application, passing a skills assessment, and participating in an interview. Candidates with good communication skills, customer service experience, and a high school diploma or equivalent tend to have better chances of being hired, though competition can vary based on location and demand.
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Manager At T Customer Service Representative jobs near you
Infographic showing various Manager At&T Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

B&T USA, LLC

Riverton, UT • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Position Overview:
B&T USA is seeking a Customer Service Rep to join our Service Team. As the Customer Service Representative, you would be the initial point of contact for any customer who has a question or an issue with a product or service the company sells. Responsibilities include answering inbound phone calls, providing product information and addressing customers' questions about products and services.
Essential Duties and Responsibilities

  • Manage large amounts of incoming service calls.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies.
  • Assure that established service and quality standards are met daily,
  • Maintain work area in a clean, safe, and sanitary manner.
Required Education/Experience
  • High school diploma or GED required.
  • At least 1 year of related experience preferably customer support experience or experience as a client service representative
  • Previous experience in the firearms industry, preferably in a retail gun shop or similar environment.
  • Extensive firearms knowledge required.
  • Strong phone contact handling skills and active listening
  • Customer oriented and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Strong attention to detail, follow through and time management skills.
  • Ability to work independently and as part of a team.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Must meet ATF requirements for firearm possession.
Work Environment:
  • Work performed in a fast-paced office and warehouse environment.
  • Must be able to access and navigate B&T's facilities.
Physical Requirements Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
  • Required to lift up to 15lbs unassisted.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Regularly required to sit, stand, bend, reach and move about the facility.
  • Specific vision abilities required include close vision and the ability to adjust focus.
Job Type
FT - Hourly
On-site, Monday to Friday - May be required to work after-hours when needed to meet demands
Benefits:
  • Company contributes 100% for employee HMO medical option.
  • Dental
  • Vision
  • 401(k) Retirement Savings Plan including a 4% matching contribution
  • Disability Plans
  • Company paid Life Insurance
  • Paid vacation and sick leave
  • Paid Holidays

B&T participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
All offers of employment at B&T are contingent upon clear results of a thorough drug and background check.
B&T provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, nation origin, pregnancy, disability status, protected veteran status, genetic information, sexual orientation, gender identity or expression, marital status or any other characteristics protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including advertising, recruiting, interviewing, hiring, placement, accommodations, promotion, termination, job assignments, layoff, recall, transfer, discipline, leave of absence, compensation, and access to benefits and training. All employment decisions are based strictly on job-related qualifications and abilities.
About B&T USA
B&T USA, a Florida-based firearms, suppressor, and accessories manufacturer operating under license of B&T AG SWITZERLAND, which was founded in 1991 as a designer and manufacturer of the industry's most advanced suppressors. Under the leadership of Karl Brügger, B&T AG has evolved into a world leader in the design, manufacture, and sale of the most technologically advanced, high-performance weapons systems in the world used globally by police, special forces, elite military units and private citizen consumers.
B&T USA and all our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules, and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for creating innovative solutions.

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