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Manager At&T Customer Service Representative Jobs

AP&T

$24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative Are you looking for a meaningful career in a close-knit community ... Ability to professionally represent AP&T and promote our services at community events and outreach ...

T-Cetra

BILINGUAL CSR

Dublin, OH · On-site

$14.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Manager We're constantly developing new and creative ways to solve the industry ... at all levels within T-CETRA. To create a safe and positive environment for employees, all ...

Maven Roofing

Customer Service Representative

Hampstead, NC · On-site

$13.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

At Maven Roofing, we don't just answer phones--we create lasting impressions. As a Customer Service ... If you can't handle a fast-paced environment, this might not be the best fit.

Gateway

Customer Service Representative

Louisville, KY · On-site

$17 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... at times, pet parents. You work independently, manage a demanding route, and handle pets in ... Please visit Gateway Services Inc. to learn more about us. (Don't worry if you haven't worked in ...

Domino's

Customer Service Rep

Philadelphia, PA · On-site

$15.25 - $20.75/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

Domino's

Customer Service Rep

Newark, DE · On-site

$15.75 - $21.50/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

Domino's

Customer Service Rep

Englewood, NJ · On-site

$16.75 - $22.75/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

Domino's

Customer Service Rep

Ridley Park, PA · On-site

$15.25 - $20.50/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

Domino's

Customer Service Rep

Norristown, PA · On-site

$15.75 - $21.25/hr

... Managers! What are you waiting for, apply today! REQUIREMENTS * Previous experience preferred At ... t find anywhere else in the industry!

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How much do manager at&t customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for manager at&t customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Manager AT&T Customer Service Representative and how are they addressed?

A Manager AT&T Customer Service Representative often faces challenges such as handling high call volumes, resolving complex customer issues, and ensuring team performance meets company standards. To address these, managers utilize advanced CRM systems, provide regular training to their teams, and implement effective escalation protocols. Collaboration with other departments, such as technical support and billing, is essential to resolve issues efficiently and maintain customer satisfaction. Developing strong communication and problem-solving skills helps managers lead their teams through these challenges successfully.

What are the key skills and qualifications needed to thrive as a Manager AT&T Customer Service Representative?

To thrive as a Manager AT&T Customer Service Representative, you need strong leadership skills, a background in customer service, and often a bachelor's degree or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and AT&T-specific platforms is typically required. Outstanding communication, conflict resolution, and team-building abilities help you motivate staff and address customer concerns effectively. These skills ensure efficient operations, high customer satisfaction, and successful team performance in a dynamic service environment.

What does a Manager AT&T Customer Service Representative do?

A Manager AT&T Customer Service Representative oversees a team of customer service representatives, ensuring they provide high-quality support to AT&T customers. They handle escalated issues, train new staff, and monitor performance metrics to improve service levels. Managers also implement policies and procedures to enhance customer satisfaction and resolve complex problems. Their role is crucial in maintaining positive customer relationships and supporting company goals.

What cities are hiring for Manager At&T Customer Service Representative jobs?

Cities with the most Manager At&T Customer Service Representative job openings:

What are the most commonly searched types of At&T Customer Service Representative jobs?

The most popular types of At&T Customer Service Representative jobs are:

What states have the most Manager At&T Customer Service Representative jobs?

States with the most job openings for Manager At&T Customer Service Representative jobs include:

Manager At T Customer Service Representative jobs near you
Infographic showing various Manager At&T Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

AP&T

On-site

$24/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Job description


Customer Service Representative

Are you looking for a meaningful career in a close-knit community where your work truly makes a difference? Alaska Power & Telephone is seeking a full-time or part-time Customer Service Representative (CSR) in Craig, Haines, Ketchikan, Petersburg or Wrangell, Alaska.

We're looking for someone who is dependable, calm under pressure, and genuinely passionate about helping others. The ideal candidate thrives in a fast-paced environment, enjoys learning new skills, and communicates clearly, kindly, and professionally. This role serves as a vital connection between our company and the customers who rely on us every day.

This is an in-person position-not remote-and plays a key role in supporting our communities through reliable service and customer care.

About the Role:

As a CSR, you'll be the friendly face and helpful voice of AP&T. You'll assist customers with power and telecom services, process payments, answer calls, and support billing and administrative tasks. You'll also help promote our services and ensure every customer interaction reflects our commitment to reliability and care.

What We're Looking For:

We're seeking someone dependable, calm under pressure, and passionate about helping others. You thrive in a fast-paced environment, enjoy learning new things, and communicate clearly and kindly.

Minimum Qualifications:

  • High School Diploma or GED
  • 1-2 years of office or customer service experience
  • Proficiency with Microsoft Office and 10-key
  • Valid driver's license and insurability by AP&T
  • Willingness to travel occasionally for training or meetings
  • Ability to professionally represent AP&T and promote our services at community events and outreach activities.
  • Ability to pass a background check and drug screening. May be subject to random testing without notice.
  • Resilience to Alaska's rugged weather and remote conditions


Compensation & Benefits for Full-Time Employment:

  • Starting pay: $24.00/hour (DOE)
  • Generous benefits package, including medical, dental, vision, and 401(k)
  • $5,000 annual medical travel reimbursement
  • Up to $125 annual medevac insurance reimbursement
  • Employee stock ownership options
  • $200.00 in company logowear
  • Ongoing employee appreciation and recognition

Why AP&T?

We're a small, employee-owned utility serving over 40 Alaskan communities and villages. Our team is deeply rooted in the places we serve, and we take pride in keeping the lights on and the lines connected. At AP&T, you're not just an employee-your part of a mission to support rural Alaska's future.


AP&T is an Equal Opportunity Employer. We consider all qualified applicants, including Veterans and individuals with disabilities. We are a Drug & Alcohol-Free Workplace.

Apply