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Entry Level At&T Customer Service Representative Jobs

Sila

Customer Service Representative

Buffalo, NY · On-site

$21 - $23/hr

At T-Mark, we know great customer experiences start with great people. We're looking for a Customer ... Stable, year-round company Join the T-Mark Team This is not an entry-level CSR role. We're looking ...

AP&T

$24/hr

Customer Service Representative Are you looking for a meaningful career in a close-knit community ... Ability to professionally represent AP&T and promote our services at community events and outreach ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Tampa, FL · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

AGC Auto Glass & Car Care

$14.25 - $19.50/hr

AGC Auto Glass & Car Care is seeking an enthusiastic Customer Service Representative to join our growing team. This is an excellent entry-level opportunity for individuals looking to build a ...

QCHI

Customer Service Representative

Oklahoma City, OK · On-site

$13/hr

This position will work at Store 1214 located at 9413 N May Ave, Oklahoma City, OK 73120. ! BILINGUAL IS A PLUS! The Customer Service Representative opportunity is a part-time entry-level position ...

QCHI

Customer Service Representative

Decatur, AL · On-site

$14/hr

The Customer Service Representative opportunity is a part time entry-level position that has great ... at our website www.qchi.com/company. This is a part time entry-level position that has great ...

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Entry Level At T Customer Service Representative information

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How much do entry level at&t customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level at&t customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Entry Level At&T Customer Service Representative vs Call Center Associate?

AspectEntry Level At&T Customer Service RepresentativeCall Center Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience helpful
Work EnvironmentOffice or remote call center setting, interacting with customers via phone or chatCall center environment, handling inbound/outbound calls, often in a fast-paced setting
Employer & Industry UsageCommonly employed by telecom companies like AT&T, in customer service rolesUsed across various industries, including telecom, retail, and healthcare

Both roles involve customer interaction and require similar credentials, but the Entry Level At&T Customer Service Representative is specifically tailored for AT&T's telecom services, often with a focus on technical support and billing, while the Call Center Associate may work in diverse industries with broader customer service responsibilities.

What are the key skills and qualifications needed to thrive as an entry level AT&T customer service representative, and why are they important?

To thrive as an Entry Level AT&T Customer Service Representative, you need strong communication skills, basic computer literacy, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is typically required. Patience, problem-solving, and a positive attitude are standout soft skills for delivering excellent customer experiences. These competencies ensure customer satisfaction, efficient issue resolution, and contribute to the overall success of AT&T's support operations.

What are some common challenges faced by entry level AT&T customer service representatives, and how can they be managed?

Entry Level AT&T Customer Service Representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and adapting to constantly evolving products and services. Successfully managing these challenges involves developing strong communication and problem-solving skills, staying up-to-date with company offerings through ongoing training, and utilizing available support resources such as team leads or knowledge bases. Collaboration with colleagues and seeking feedback can also help representatives improve their performance and job satisfaction.

What does an entry level AT&T customer service representative do?

An Entry Level AT&T Customer Service Representative is responsible for assisting customers with their inquiries, resolving issues, and providing information about AT&T products and services. They handle incoming calls, troubleshoot problems, and help customers with billing, service changes, and technical support. Representatives are also expected to maintain a positive attitude, follow company protocols, and ensure customer satisfaction. This entry-level role is designed for individuals who are new to customer service and provides training to help them succeed in the position.
More about Entry Level At T Customer Service Representative jobs
What cities are hiring for Entry Level At&T Customer Service Representative jobs? Cities with the most Entry Level At&T Customer Service Representative job openings:
What are the most commonly searched types of At&T Customer Service Representative jobs? The most popular types of At&T Customer Service Representative jobs are:
What states have the most Entry Level At&T Customer Service Representative jobs? States with the most job openings for Entry Level At&T Customer Service Representative jobs include:
What job categories do people searching Entry Level At&T Customer Service Representative jobs look for? The top searched job categories for Entry Level At&T Customer Service Representative jobs are:
Entry Level At T Customer Service Representative jobs near you
Infographic showing various Entry Level At&T Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Sila

Buffalo, NY • On-site

$21 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Customer Service Representative (CSR)
Location: Buffalo, NY
Company: T-Mark Plumbing, Heating, Cooling & Electric
Pay: $21-$23 per hour
Be the Friendly Voice Our Customers Count On!
At T-Mark, we know great customer experiences start with great people. We're looking for a Customer Service Representative who enjoys helping others, thrives in a fast-paced environment, and knows how to turn every customer interaction into a positive experience.
If you're someone who loves talking to people, solving problems, staying organized, and being part of a winning team, we'd love to meet you.
What You'll Do
  • Answer incoming customer calls and assist with scheduling service appointments
  • Provide outstanding customer service on every interaction
  • Help customers with questions, concerns, and appointment requests
  • Accurately enter customer information and service details into company software
  • Communicate effectively with dispatchers, technicians, and customers
  • Resolve customer concerns professionally and efficiently
  • Manage multiple tasks while maintaining accuracy and attention to detail
  • Support the team in delivering a five-star customer experience
  • Assist with outbound calling campaigns as needed
  • Help maintain appointment schedules and maximize booking opportunities
What We're Looking For
  • 1+ years of customer service experience
  • Experience working for a residential HVAC, plumbing, electrical, or home services company is required
  • Strong understanding of how residential service businesses operate
  • Experience scheduling service calls and supporting technicians
  • Service Titan experience strongly preferred
  • Strong verbal and written communication skills
  • Ability to handle high-volume customer interactions
  • Strong problem-solving and conflict resolution skills
  • Excellent attention to detail and accuracy
  • Ability to multitask and stay organized in a fast-paced environment
  • Customer-focused mindset with a positive, professional attitude
  • Dependable, team-oriented, and eager to learn
Bonus Points For
  • Previous CSR, dispatcher, or call center experience in the home services industry
  • Experience with memberships and maintenance agreements
  • Experience with outbound calling and rehash campaigns
  • Experience booking appointments and converting inbound opportunities
  • Familiarity with HVAC, plumbing, electrical, or drain service terminology
What We Offer
  • $21-$23 per hour
  • Medical, dental, and vision insurance
  • Paid time off and paid holidays
  • 401(k) with company match
  • Career growth opportunities
  • Ongoing training and development
  • Supportive team environment
  • Stable, year-round company
Join the T-Mark Team
This is not an entry-level CSR role. We're looking for someone who understands the home services industry, can confidently support customers and technicians, and thrives in a fast-paced environment.
If you're the type of person who enjoys helping customers, solving problems, and keeping things running smoothly behind the scenes, apply today and join the T-Mark team!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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