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Entry Level At&T Customer Service Representative Jobs

ShipMonk

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

In other words, our Customer Service Representatives know how to get sh*t done and we wouldn't be able to get by without them. What you'll do: * The Customer Service Representative will serve as the ...

T-Cetra

BILINGUAL CSR

Dublin, OH · On-site

$14.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BILINGUAL CSR 12pm-9pm Shift: 12pm - 9pm Days Off: Sunday & Wednesday Location: Remote with initial ... at all levels within T-CETRA. To create a safe and positive environment for employees, all ...

QC Holdings-LendNation

Customer Service Representative

Olathe, KS · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position will work at Branch 3272 located at 1113 E Sante Fe Olathe, KS 66061. This Customer Service Representative position is a full-time entry-level position that has great potential for the ...

Domino's

Customer Service Representative

Livonia, MI · On-site

$14.25 - $19.25/hr

Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming ... entry level position in this industry. You will be given managerial duties allowing you to learn ...

QC Holdings-LendNation

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a full time entry-level position that has great ... This position will work at Store 0254 located at 509 S Military Ave Green Bay, WI 54303. As a ...

Domino's

Customer Service Representative

Livonia, MI · On-site

$15 - $20.25/hr

Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming ... entry level position in this industry. You will be given managerial duties allowing you to learn ...

Domino's

Customer Service Representative

South Lyon, MI · On-site

$15 - $20.25/hr

Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming ... entry level position in this industry. You will be given managerial duties allowing you to learn ...

QC Holdings-LendNation

Customer Service Representative

Homewood, AL · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position will work at Branch 4110 located at 72 Green Springs Hwy Birmingham, AL 35209. The Customer Service Representative opportunity is a full-time entry-level position that has great ...

QC Holdings-LendNation

Customer Service Representative

Okmulgee, OK · On-site

$12.75 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a Full time entry-level position that has great ... This position will work at Store 1209 located at 401 E 8th St Okmulgee, OK 74447. As a Customer ...

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All JobsAt&T Customer Service Representative JobsEntry Level At&T Customer Service Representative Jobs

Entry Level At T Customer Service Representative information

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How much do entry level at&t customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level at&t customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Entry Level At&T Customer Service Representative vs Call Center Associate?

AspectEntry Level At&T Customer Service RepresentativeCall Center Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience helpful
Work EnvironmentOffice or remote call center setting, interacting with customers via phone or chatCall center environment, handling inbound/outbound calls, often in a fast-paced setting
Employer & Industry UsageCommonly employed by telecom companies like AT&T, in customer service rolesUsed across various industries, including telecom, retail, and healthcare

Both roles involve customer interaction and require similar credentials, but the Entry Level At&T Customer Service Representative is specifically tailored for AT&T's telecom services, often with a focus on technical support and billing, while the Call Center Associate may work in diverse industries with broader customer service responsibilities.

What are the key skills and qualifications needed to thrive as an entry level AT&T customer service representative, and why are they important?

To thrive as an Entry Level AT&T Customer Service Representative, you need strong communication skills, basic computer literacy, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is typically required. Patience, problem-solving, and a positive attitude are standout soft skills for delivering excellent customer experiences. These competencies ensure customer satisfaction, efficient issue resolution, and contribute to the overall success of AT&T's support operations.

What are some common challenges faced by entry level AT&T customer service representatives, and how can they be managed?

Entry Level AT&T Customer Service Representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and adapting to constantly evolving products and services. Successfully managing these challenges involves developing strong communication and problem-solving skills, staying up-to-date with company offerings through ongoing training, and utilizing available support resources such as team leads or knowledge bases. Collaboration with colleagues and seeking feedback can also help representatives improve their performance and job satisfaction.

What does an entry level AT&T customer service representative do?

An Entry Level AT&T Customer Service Representative is responsible for assisting customers with their inquiries, resolving issues, and providing information about AT&T products and services. They handle incoming calls, troubleshoot problems, and help customers with billing, service changes, and technical support. Representatives are also expected to maintain a positive attitude, follow company protocols, and ensure customer satisfaction. This entry-level role is designed for individuals who are new to customer service and provides training to help them succeed in the position.
More about Entry Level At T Customer Service Representative jobs
What cities are hiring for Entry Level At&T Customer Service Representative jobs? Cities with the most Entry Level At&T Customer Service Representative job openings:
What are the most commonly searched types of At&T Customer Service Representative jobs? The most popular types of At&T Customer Service Representative jobs are:
What states have the most Entry Level At&T Customer Service Representative jobs? States with the most job openings for Entry Level At&T Customer Service Representative jobs include:
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Entry Level At T Customer Service Representative jobs near you
Infographic showing various Entry Level At&T Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

ShipMonk

Fort Worth, TX • On-site

$15.25 - $20.75/hr

Full-time

Re-posted 25 days ago

ShipMonk rating

6.3

Company rating: 6.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress-free process and generating Happiness for our Merchants.

They serve as the primary point of contact for our Merchants to facilitate timely issue resolution. This role is responsible for providing training, support, and problem resolution to ShipMonk accounts. They work closely with the accounts, our warehouse management, and staff, and developers to ensure requests are done on time and in a professional manner.

Whether it involves checking on a received product's bin location-while simultaneously planning a shipment with our warehouse manager-or expertly juggling multiple chats, they're always ready and able to multi-task, no problem. In other words, our Customer Service Representatives know how to get sh*t done and we wouldn't be able to get by without them.


What you'll do:

  • The Customer Service Representative will serve as the primary point of contact for merchants to facilitate timely issue resolution
  • Manage queue of incoming merchant contacts (phone, chat, and email) and tickets on a daily basis, including following up to inquiries based on dates that were committed to
  • The Customer Service Representative will partner with our warehouse management and developers to ensure requests are completed on time and in a professional manner
  • Build sustainable, long-term relationships with merchants
  • Educate merchants on service offerings and help them proactively plan to minimize issues
  • Support merchant's projects and assist throughout their lifecycle
  • The Customer Service Representative will identify opportunities to improve merchant experience and propose upgrades and new products as appropriate

What you'll need:

  • 1-2 years of experience in a Customer Service position
  • 1-2 years of Experience in Logistics, Supply Chain, or E-Commerce
  • Bachelors Degree or equivalent work experience

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