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Entry Level At&T Customer Service Representative Jobs

ShipMonk

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

In other words, our Customer Service Representatives know how to get sh*t done and we wouldn't be able to get by without them. What you'll do: * The Customer Service Representative will serve as the ...

Domino's

Customer Service Representative

South Lyon, MI · On-site

$15 - $20.25/hr

Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming ... entry level position in this industry. You will be given managerial duties allowing you to learn ...

ShipMonk

Customer Service Representative

Las Vegas, NV

$15.50 - $21/hr

Customer Service Representative Las Vegas, Nevada, United States ShipMonk isn't just a 3PL; we're a ... Our dedicated teams are on-site at every fulfillment center, ready to jump into action. Transparent ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Reducing wasteful spending is how we can deliver pricing that won't break the bank ' without ... A DAY IN THE LIFE OF A CSR / Customer Service Rep Your primary goal is to ensure ultimate ...

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Entry Level At T Customer Service Representative information

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How much do entry level at&t customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level at&t customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Entry Level At&T Customer Service Representative vs Call Center Associate?

AspectEntry Level At&T Customer Service RepresentativeCall Center Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience helpful
Work EnvironmentOffice or remote call center setting, interacting with customers via phone or chatCall center environment, handling inbound/outbound calls, often in a fast-paced setting
Employer & Industry UsageCommonly employed by telecom companies like AT&T, in customer service rolesUsed across various industries, including telecom, retail, and healthcare

Both roles involve customer interaction and require similar credentials, but the Entry Level At&T Customer Service Representative is specifically tailored for AT&T's telecom services, often with a focus on technical support and billing, while the Call Center Associate may work in diverse industries with broader customer service responsibilities.

What does an entry level AT&T assistant do?

An entry-level AT&T customer service representative handles customer inquiries, provides information about products and services, and resolves issues related to billing, technical support, and account management. They typically use company systems and communication skills to assist customers via phone, chat, or in person, often working in a team environment with training on company policies and tools.

What are the key skills and qualifications needed to thrive as an Entry Level AT&T Customer Service Representative, and why are they important?

To thrive as an Entry Level AT&T Customer Service Representative, you need strong communication skills, basic computer literacy, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is typically required. Patience, problem-solving, and a positive attitude are standout soft skills for delivering excellent customer experiences. These competencies ensure customer satisfaction, efficient issue resolution, and contribute to the overall success of AT&T's support operations.

What are some common challenges faced by Entry Level AT&T Customer Service Representatives, and how can they be managed?

Entry Level AT&T Customer Service Representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and adapting to constantly evolving products and services. Successfully managing these challenges involves developing strong communication and problem-solving skills, staying up-to-date with company offerings through ongoing training, and utilizing available support resources such as team leads or knowledge bases. Collaboration with colleagues and seeking feedback can also help representatives improve their performance and job satisfaction.

What does an Entry Level AT&T Customer Service Representative do?

An Entry Level AT&T Customer Service Representative is responsible for assisting customers with their inquiries, resolving issues, and providing information about AT&T products and services. They handle incoming calls, troubleshoot problems, and help customers with billing, service changes, and technical support. Representatives are also expected to maintain a positive attitude, follow company protocols, and ensure customer satisfaction. This entry-level role is designed for individuals who are new to customer service and provides training to help them succeed in the position.
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Entry Level At T Customer Service Representative jobs near you

Entry-Level Customer Service Representative

Radiance Marketing

Manhattan, NY • On-site

$19 - $23/hr

Full-time

Posted 5 hours ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Training & development

We are a fast-growing sales and marketing firm dedicated to delivering exceptional customer experiences and innovative brand solutions. We work with a diverse portfolio of clients and pride ourselves on our collaborative, high-energy team environment.
Position Overview:
We are seeking a motivated and enthusiastic Entry-Level Customer Service Representative to join our team. This role is ideal for someone looking to build a career in sales, marketing, and customer relations. You will be the first point of contact for customers, helping to drive client satisfaction and support business growth.
Key Responsibilities:
  • Provide outstanding customer service by answering inquiries and resolving issues promptly
  • Communicate product and service information clearly to customers
  • Support sales and marketing initiatives through customer interactions
  • Maintain accurate customer records and update databases
  • Collaborate with team members to meet performance goals
  • Identify opportunities to upsell or cross-sell products and services
  • Participate in ongoing training and professional development programs

Qualifications:
  • High school diploma or equivalent (Bachelor's degree preferred but not required)
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Problem-solving mindset with attention to detail
  • Ability to work in a fast-paced, team-oriented environment
  • Previous customer service experience is a plus, but not required

What We Offer:
  • Comprehensive training and mentorship
  • Career advancement opportunities in sales and marketing
  • Competitive base pay + performance-based incentives
  • Supportive and energetic team culture
  • Networking and professional growth opportunities

Compensation: $19.00 - $23.00 per hour
To see all available job openings and apply, click the "find jobs" button
Radiance Marketing is located in Midtown Manhattan. We are a Marketing, Sales, and Brand Development firm, providing services to some of the most well-known companies in a variety of industries.
At Radiance Marketing, we are focused on achieving what other traditional forms of sales and marketing cannot: long-term customer relationships. Our world renowned consulting provides clients with the results they need to excel in their field and elevate their goals

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