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Manager At&T Customer Service Representative Jobs in Tennessee

Shively Diversified Management Services

Be Seen First

Customer Service Representative

Spring Hill, TN · On-site

$16.70/hr

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a ... Control and manage incoming and outgoing documents * Respond to customer questions with accurate ...

Nashville Toyota North

Customer Service Rep

Madison, TN · On-site

$17/hr

If so, join our office team at Nashville Toyota North in Nashville, TN as a full-time Customer ... Can you balance multiple tasks while demonstrating good time management? Are you highly organized ...

Nashville Toyota North

Customer Service Rep

Madison, TN · On-site

$17/hr

If so, join our office team at Nashville Toyota North in Nashville, TN as a full-time Customer ... Can you balance multiple tasks while demonstrating good time management? Are you highly organized ...

CSR Engineering

Civil Engineer

Pleasant View, TN · On-site

$100K/yr

... Manager (70%) * Currently located in Tennessee and near at least one CSR office location ... doesn't perfectly align with the above-mentioned requirements. We're open to strong candidates at ...

Domino's Pizza

Customer Service Rep

Sevierville, TN · On-site

$13.50 - $18.50/hr

Company Description Apply to join our team at out new location on Winfield Dunn Parkway! Customer ... From customer service to management, general manager to franchisee, our stores offer a world of ...

Domino's

Customer Service Rep

Sevierville, TN · On-site

$13.50 - $18.50/hr

Company Description Apply to join our team at out new location on Winfield Dunn Parkway! Customer ... From customer service to management, general manager to franchisee, our stores offer a world of ...

Mr. Electric

Customer Service Representative

Kingsport, TN · On-site

$15.25 - $20.75/hr

Here are Your Responsibilities as a CSR at Mr. Electric As a Customer Service Representative, you ... You will help manage multiple systems within the company to ensure there is organization based upon ...

Mr. Electric

Customer Service Representative

Johnson City, TN · On-site

$15.75 - $21.25/hr

Here are Your Responsibilities as a CSR at Mr. Electric As a Customer Service Representative, you ... You will help manage multiple systems within the company to ensure there is organization based upon ...

Onin Staffing

Customer Service Representative

Nashville, TN · On-site

$50K - $75K/yr

... and manage customer orders Assist clients with product selection Maintain accurate order entry ... We can't wait to talk to you! --Your Ōnin team Company Description Here at Onin Staffing we offer ...

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Manager At T Customer Service Representative information

What does a Manager AT&T Customer Service Representative do?

A Manager AT&T Customer Service Representative oversees a team of customer service representatives, ensuring they provide high-quality support to AT&T customers. They handle escalated issues, train new staff, and monitor performance metrics to improve service levels. Managers also implement policies and procedures to enhance customer satisfaction and resolve complex problems. Their role is crucial in maintaining positive customer relationships and supporting company goals.

What are the key skills and qualifications needed to thrive as a Manager AT&T Customer Service Representative?

To thrive as a Manager AT&T Customer Service Representative, you need strong leadership skills, a background in customer service, and often a bachelor's degree or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and AT&T-specific platforms is typically required. Outstanding communication, conflict resolution, and team-building abilities help you motivate staff and address customer concerns effectively. These skills ensure efficient operations, high customer satisfaction, and successful team performance in a dynamic service environment.

What are some common challenges faced by a Manager AT&T Customer Service Representative and how are they addressed?

A Manager AT&T Customer Service Representative often faces challenges such as handling high call volumes, resolving complex customer issues, and ensuring team performance meets company standards. To address these, managers utilize advanced CRM systems, provide regular training to their teams, and implement effective escalation protocols. Collaboration with other departments, such as technical support and billing, is essential to resolve issues efficiently and maintain customer satisfaction. Developing strong communication and problem-solving skills helps managers lead their teams through these challenges successfully.

What are the most commonly searched types of At&T Customer Service Representative jobs in Tennessee?

The most popular types of At&T Customer Service Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Manager At&T Customer Service Representative jobs?

Cities in Tennessee with the most Manager At&T Customer Service Representative job openings:

Manager At T Customer Service Representative jobs near you
Infographic showing various Manager At&T Customer Service Representative job openings in Tennessee as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

Shively Diversified Management Services

Spring Hill, TN • On-site

$16.70/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 25 days ago

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Job description

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some knowledge of purchasing or inventory management.

Responsibilities:

• Create and track sales orders, purchase orders, and invoices

• Maintain a high level of professionalism with customers, demonstrating excellent customer service

• Ensure orders are input accurately and follow up on missing information and open orders

• Control and manage incoming and outgoing documents

• Respond to customer questions with accurate and relevant information promptly

Requirements:

• A high school diploma or equivalent preferred

• 1-3 years of experience in customer service required

• Able to complete assigned tasks working with little to no supervision

• Good written and oral communication skills and excellent organizational skills

• Experience using Microsoft Excel and Word

• Good interpersonal and leadership skills

• Ability to sit for long periods

• Knowledge of purchasing or inventory management is desirable

• Comply with all safety guidelines to ensure a safe work environment, including always wearing the proper PPE, safely handling materials, tools, and chemicals, and reporting unsafe work conditions or equipment immediately

• Successfully pass the required pre-employment background check and drug screen