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At&T Customer Service Representative Jobs (NOW HIRING)

AP&T

$24/hr

Customer Service Representative Are you looking for a meaningful career in a close-knit community ... Ability to professionally represent AP&T and promote our services at community events and outreach ...

AT&T

Call Center Customer Service Representative

Mesa, AZ · On-site

$25.02/hr

... Representative), you'll support business customers with a wide range of requests, including billing ... Simplify and explain customer bills, rate plans, and features of AT&T's products and services.

Refloor

Customer Service Representative (CSR)

Troy, MI

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to ... That won't be a problem here. We're looking for someone who can handle high call volume, stay sharp ...

Domino's

Customer Service Rep

Bend, OR · On-site

$17.50 - $24/hr

Your job responsibilities would include (but aren't limited to): Greeting customers and taking ... Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming ...

T&B Tube

Customer Service Representative

Gary, IN

$14.50 - $19.75/hr

T amp;B Tube, Inc., a division of American Consolidated Industries, specializes in manufacturing ... Track material and issue processing orders processed at our facilities or with other facilities to ...

New

The Alpha Group

Be Seen First

Customer Service Representative

Mansfield, MA · On-site

$19 - $21/hr

A family-owned company is currently seeking a Customer Service Representative to join their close ... If this position doesn't interest you please check out our website: www.thealphagroup.com

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At T Customer Service Representative information

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How much do at&t customer service representative jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for at&t customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the At&T Customer Service Representative position, and why are they important?

To thrive as an AT&T Customer Service Representative, you need strong communication skills, basic computer proficiency, and usually a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and the ability to navigate multiple systems simultaneously are typically required. Excellent problem-solving, patience, and active listening help representatives handle a wide range of customer inquiries and concerns. These skills are crucial to providing efficient support, maintaining customer satisfaction, and upholding AT&T’s service standards.

How much does AT&T work from home pay?

AT&T Customer Service Representatives working from home typically earn an hourly wage ranging from $15 to $20, depending on experience and location. Some roles may also include performance-based incentives or bonuses, and employees often need a reliable internet connection and a quiet workspace to perform their duties effectively.

What does a customer service representative do at AT&T?

A customer service representative at AT&T assists customers with inquiries, troubleshooting, and account management related to telecommunications services. They handle calls, provide technical support, process orders, and use company systems to resolve issues efficiently, often requiring good communication skills and familiarity with customer management tools.

How hard is it to get hired at AT&T?

Getting hired as an AT&T Customer Service Representative typically involves completing an online application, passing a skills assessment, and participating in interviews. Candidates should have good communication skills, basic computer knowledge, and a customer-focused attitude; some roles may require background checks and availability for shifts. The hiring process is competitive but accessible with proper preparation and relevant experience.

How much commission do AT&T sales reps make?

AT&T customer service representatives typically earn a base salary with the potential for commissions or bonuses based on sales performance. Commission rates can vary depending on the specific role, sales targets, and location, but they generally supplement the base pay to incentivize sales achievements. Exact commission details are often provided during the hiring process or in employee compensation packages.

What are the typical challenges faced by AT&T Customer Service Representatives, and how are they supported in overcoming them?

AT&T Customer Service Representatives often manage a high volume of customer inquiries, ranging from technical troubleshooting to account management and billing questions, which can sometimes be challenging during peak times. The role can occasionally involve handling dissatisfied customers or navigating complex service scenarios, but comprehensive training and ongoing support from supervisors help employees build confidence and expertise. Team collaboration and knowledge-sharing are encouraged, allowing representatives to learn from one another and resolve issues efficiently. AT&T also provides resources such as knowledge bases and escalation procedures so that employees have the tools they need to deliver excellent customer service.

More about At T Customer Service Representative jobs
What cities are hiring for At&T Customer Service Representative jobs? Cities with the most At&T Customer Service Representative job openings:
What are the most commonly searched types of At&T Customer Service Representative jobs? The most popular types of At&T Customer Service Representative jobs are:
What states have the most At&T Customer Service Representative jobs? States with the most job openings for At&T Customer Service Representative jobs include:
What job categories do people searching At&T Customer Service Representative jobs look for? The top searched job categories for At&T Customer Service Representative jobs are:
At T Customer Service Representative jobs near you
Infographic showing various At&T Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

AP&T

$24/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago

Job description


Customer Service Representative

Are you looking for a meaningful career in a close-knit community where your work truly makes a difference? Alaska Power & Telephone is seeking a full-time or part-time Customer Service Representative (CSR) in Craig, Haines, Ketchikan, Petersburg or Wrangell, Alaska.

We're looking for someone who is dependable, calm under pressure, and genuinely passionate about helping others. The ideal candidate thrives in a fast-paced environment, enjoys learning new skills, and communicates clearly, kindly, and professionally. This role serves as a vital connection between our company and the customers who rely on us every day.

This is an in-person position-not remote-and plays a key role in supporting our communities through reliable service and customer care.

About the Role:

As a CSR, you'll be the friendly face and helpful voice of AP&T. You'll assist customers with power and telecom services, process payments, answer calls, and support billing and administrative tasks. You'll also help promote our services and ensure every customer interaction reflects our commitment to reliability and care.

What We're Looking For:

We're seeking someone dependable, calm under pressure, and passionate about helping others. You thrive in a fast-paced environment, enjoy learning new things, and communicate clearly and kindly.

Minimum Qualifications:

  • High School Diploma or GED
  • 1-2 years of office or customer service experience
  • Proficiency with Microsoft Office and 10-key
  • Valid driver's license and insurability by AP&T
  • Willingness to travel occasionally for training or meetings
  • Ability to professionally represent AP&T and promote our services at community events and outreach activities.
  • Ability to pass a background check and drug screening. May be subject to random testing without notice.
  • Resilience to Alaska's rugged weather and remote conditions


Compensation & Benefits for Full-Time Employment:

  • Starting pay: $24.00/hour (DOE)
  • Generous benefits package, including medical, dental, vision, and 401(k)
  • $5,000 annual medical travel reimbursement
  • Up to $125 annual medevac insurance reimbursement
  • Employee stock ownership options
  • $200.00 in company logowear
  • Ongoing employee appreciation and recognition

Why AP&T?

We're a small, employee-owned utility serving over 40 Alaskan communities and villages. Our team is deeply rooted in the places we serve, and we take pride in keeping the lights on and the lines connected. At AP&T, you're not just an employee-your part of a mission to support rural Alaska's future.


AP&T is an Equal Opportunity Employer. We consider all qualified applicants, including Veterans and individuals with disabilities. We are a Drug & Alcohol-Free Workplace.

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