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At&T Customer Service Representative Jobs (NOW HIRING)

T&A Supply Company

Customer Service Representative

Kent, WA · On-site

$18.25 - $25/hr

We're excited to welcome a new Customer Service Representative to our team! If you're looking for a ... Must be able to lift up to 15 pounds at times. T&A Supply Company Inc. is an equal opportunity ...

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Taco Johns

Customer Service Representative

Osseo, MN · On-site

$12 - $15/hr

At Taco John's, our Customer Service Representatives aren't just order-takers - they're the friendly faces that make our restaurant a place customers want to return to again and again. You'll join a ...

Half Price Books

Customer Service Representative

Dallas, TX · On-site

$15 - $20.25/hr

O U R M I S S I O N S T A T E M E N T "Be fair to customers and our employees, promote literacy, be ... This team is located in office at our distribution facility in West Dallas, conveniently located ...

Domino's

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

DESCRIPTION Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we ... t find anywhere else in the industry!

Domino's

Customer Service Rep

Pottstown, PA · On-site

$15.50 - $21.25/hr

DESCRIPTION Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we ... t find anywhere else in the industry!

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At T Customer Service Representative information

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How much do at&t customer service representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for at&t customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the At&T Customer Service Representative position, and why are they important?

To thrive as an AT&T Customer Service Representative, you need strong communication skills, basic computer proficiency, and usually a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and the ability to navigate multiple systems simultaneously are typically required. Excellent problem-solving, patience, and active listening help representatives handle a wide range of customer inquiries and concerns. These skills are crucial to providing efficient support, maintaining customer satisfaction, and upholding AT&T’s service standards.

How much does AT&T work from home pay?

AT&T Customer Service Representatives working from home typically earn an hourly wage ranging from $15 to $20, depending on experience and location. Some roles may also include performance-based incentives or bonuses, and employees often need a reliable internet connection and a quiet workspace to perform their duties effectively.

What does a customer service representative do at AT&T?

A customer service representative at AT&T assists customers with inquiries, troubleshooting, and account management related to telecommunications services. They handle calls, provide technical support, process orders, and use company systems to resolve issues efficiently, often requiring good communication skills and familiarity with customer management tools.

How hard is it to get hired at AT&T?

Getting hired as an AT&T Customer Service Representative typically involves completing an online application, passing a skills assessment, and participating in interviews. Candidates should have good communication skills, basic computer knowledge, and a customer-focused attitude; some roles may require background checks and availability for shifts. The hiring process is competitive but accessible with proper preparation and relevant experience.

How much commission do AT&T sales reps make?

AT&T customer service representatives typically earn a base salary with the potential for commissions or bonuses based on sales performance. Commission rates can vary depending on the specific role, sales targets, and location, but they generally supplement the base pay to incentivize sales achievements. Exact commission details are often provided during the hiring process or in employee compensation packages.

What are the typical challenges faced by AT&T Customer Service Representatives, and how are they supported in overcoming them?

AT&T Customer Service Representatives often manage a high volume of customer inquiries, ranging from technical troubleshooting to account management and billing questions, which can sometimes be challenging during peak times. The role can occasionally involve handling dissatisfied customers or navigating complex service scenarios, but comprehensive training and ongoing support from supervisors help employees build confidence and expertise. Team collaboration and knowledge-sharing are encouraged, allowing representatives to learn from one another and resolve issues efficiently. AT&T also provides resources such as knowledge bases and escalation procedures so that employees have the tools they need to deliver excellent customer service.

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What cities are hiring for At&T Customer Service Representative jobs? Cities with the most At&T Customer Service Representative job openings:
What are the most commonly searched types of At&T Customer Service Representative jobs? The most popular types of At&T Customer Service Representative jobs are:
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What job categories do people searching At&T Customer Service Representative jobs look for? The top searched job categories for At&T Customer Service Representative jobs are:
At T Customer Service Representative jobs near you
Infographic showing various At&T Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 13% Part Time, 12% Contract, and 1% Nights. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

T&A Supply Company

Kent, WA • On-site

$18.25 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Step into the world of T&A Supply Company-where innovation meets tradition. For more than 60 years, we've been a trusted name in top-quality flooring solutions, proudly serving our customers with a legacy built on reliability, innovation, and service.
We're excited to welcome a new Customer Service Representative to our team! If you're looking for a role that encourages fresh ideas, collaboration, and continuous improvement, this could be the perfect fit.
We're searching for someone who thrives in a fast-paced environment and is ready to make a meaningful impact through hands-on problem solving, customer-focused service, and a commitment to excellence. If that sounds like you, we want to hear from you!
This is more than just a job-it's a chance to grow your career with a company that values people, passion, and progress. Join the T&A Supply Company family and help shape the future of flooring.
Job Summary:
The Customer Service Representative will provide effective customer service by utilizing in-depth knowledge of company products and programs. Interact with customers through various channels of communication to process orders, handle inquiries, and assist other departments. Ensure accurate processing of orders, product delivery and customer satisfaction, in a timely, professional manner. Hours: Monday to Friday 8:00am to 5:00pm.
What we offer:

  • Medical Insurance- Open Access Network plan through Cigna, includes Virtual Care and a Health Reimbursement Account (HRA) funded by T&A Supply Company.
  • Dental Insurance- Preventive, basic, and major dental services plus orthodontia coverage for childrenup to age19.
  • Vision Insurance- Annual exams, glasses, and contacts.
  • Life & Disability Insurance- Employer-paid Basic Life, AD&D, and short and long-term disability coverage, with optional supplemental plans.
  • Retirement Savings- 401(k) with employer match; Traditional and Roth options available.
  • Paid Time Off- PTO, Extended Illness Bank (EIB), paid holidays, bereavement, and jury duty leave.
  • Voluntary Plans- Optional accident, critical illness, hospitalindemnitycoverageand identity theft protection.
  • Employee Assistance Program (EAP)- Free, confidential counseling and referral services, available 24/7.
  • Employee Discount Program -Discount on personaluseflooring and installation products.
  • Referral Bonus Program- Earn a bonus for successful employee referrals.
  • Financial & Benefits Support- Free financial education services and concierge-style benefit advocates.
What you will be doing:
  • Resolve customer inquiries, including but not limited to: order status, product information, order processing, account status, sales programs, as well as product line knowledge.
  • Process all customer orders by utilizing a variety of communication channels for T&A Supply Company Inc. and enter orders in Gartman (AS400) efficiently and error-free.
  • Escalate complex and escalated customer issues, to Senior Customer Service Representative or Customer Service Manager.
  • Collaborate frequently with cross functional team: Purchasing, Credit, Outside Sales, Sales Manager, Marketing, and Operations.
  • Maintain and update accurate information in Gartman system from vendors and purchasing department relating to shipment dates and expected dates of delivery and update customers.
  • Answer any customer inquiries (fax, phone, e-mail) Check stock, provide availability dates, and provide update to customers.
  • Maintains accurate and detailed records to keep in compliance with company policies and procedures.
  • Other duties as assigned.
What we are looking for:
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Strong problem solving, critical thinking, and attention to detail.
  • Exceptional organizational skills and ability to prioritize tasks.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.
Education and Experience:
  • High school diploma or equivalent.
  • Two years of customer service or call center experience preferred.
  • Previous flooring industry or flooring installation experience highly desired.
Physical Requirements:
  • Prolonged periods of sitting at a desk, talking on the phone, and working on a computer.
  • Must be able to lift up to 15 pounds at times.

T&A Supply Company Inc. is an equal opportunity employer. All employees and applicants will be considered for transfers, promotions, and employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

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