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At&T Customer Service Representative Jobs (NOW HIRING)

Gas Express LLC

CSR Customer Service Representative

La Place, LA · On-site

$14.50 - $20/hr

The CSR is responsible for assisting the Management Team in the overall operation, cleanliness ... Have reliable transportation and can arrive at the store on time. * Has a positive attitude and ...

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Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

The CSR is responsible for assisting the Management Team in the overall operation, cleanliness ... Have reliable transportation and can arrive at the store on time. * Has a positive attitude and ...

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How much do at&t customer service representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for at&t customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the At&T Customer Service Representative position, and why are they important?

To thrive as an AT&T Customer Service Representative, you need strong communication skills, basic computer proficiency, and usually a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and the ability to navigate multiple systems simultaneously are typically required. Excellent problem-solving, patience, and active listening help representatives handle a wide range of customer inquiries and concerns. These skills are crucial to providing efficient support, maintaining customer satisfaction, and upholding AT&T’s service standards.

How much does AT&T work from home pay?

AT&T Customer Service Representatives working from home typically earn an hourly wage ranging from $15 to $20, depending on experience and location. Some roles may also include performance-based incentives or bonuses, and employees often need a reliable internet connection and a quiet workspace to perform their duties effectively.

What does a customer service representative do at AT&T?

A customer service representative at AT&T assists customers with inquiries, troubleshooting, and account management related to telecommunications services. They handle calls, provide technical support, process orders, and use company systems to resolve issues efficiently, often requiring good communication skills and familiarity with customer management tools.

How hard is it to get hired at AT&T?

Getting hired as an AT&T Customer Service Representative typically involves completing an online application, passing a skills assessment, and participating in interviews. Candidates should have good communication skills, basic computer knowledge, and a customer-focused attitude; some roles may require background checks and availability for shifts. The hiring process is competitive but accessible with proper preparation and relevant experience.

How much commission do AT&T sales reps make?

AT&T customer service representatives typically earn a base salary with the potential for commissions or bonuses based on sales performance. Commission rates can vary depending on the specific role, sales targets, and location, but they generally supplement the base pay to incentivize sales achievements. Exact commission details are often provided during the hiring process or in employee compensation packages.

What are the typical challenges faced by AT&T Customer Service Representatives, and how are they supported in overcoming them?

AT&T Customer Service Representatives often manage a high volume of customer inquiries, ranging from technical troubleshooting to account management and billing questions, which can sometimes be challenging during peak times. The role can occasionally involve handling dissatisfied customers or navigating complex service scenarios, but comprehensive training and ongoing support from supervisors help employees build confidence and expertise. Team collaboration and knowledge-sharing are encouraged, allowing representatives to learn from one another and resolve issues efficiently. AT&T also provides resources such as knowledge bases and escalation procedures so that employees have the tools they need to deliver excellent customer service.

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At T Customer Service Representative jobs near you
Infographic showing various At&T Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 13% Part Time, 12% Contract, and 1% Nights. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
CSR Customer Service Representative

CSR Customer Service Representative

Gas Express LLC

Baton Rouge, LA • On-site

$15.25 - $20.75/hr

Full-time

Posted 26 days ago

Job description

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the
Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.
Essential Sales Duties and Responsibilities
  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR's.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements
Minimum Qualifications and Prerequisites
  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

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