ZipRecruiter

Log In

1

Bosch Csr Jobs (NOW HIRING)

Bosch-HomeComfort

Customer Service Associate

Norristown, PA · On-site

$13.75 - $19/hr

At Bosch, we shape the future by inventing high-quality technologies and services that spark ... We are seeking a friendly and dedicated Customer Service Associate (CSA) to join our team in ...

Bosch-HomeComfort

Customer Service Associate

Norristown, PA · On-site

$13.75 - $19/hr

At Bosch, we shape the future by inventing high-quality technologies and services that spark ... We are seeking a friendly and dedicated Customer Service Associate (CSA) to join our team in ...

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

next page

Showing results 1-20

All JobsBosch Csr Jobs

Bosch Csr information

See salary details

$9

$18

$26

How much do bosch csr jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for bosch csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bosch Customer Service Representative, and why are they important?

To thrive as a Bosch Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and Bosch product knowledge is typically required. Patience, active listening, and a customer-focused attitude set top performers apart in this role. These skills ensure effective resolution of customer issues, maintain brand reputation, and support customer loyalty.

What is the difference between Bosch Csr vs Customer Service Representative?

AspectBosch CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentManufacturing, technical support, corporate officesCall centers, retail, corporate offices
Industry UsageAutomotive, appliances, industrial equipmentRetail, telecommunications, finance
Job FocusTechnical support, product information, troubleshootingCustomer inquiries, issue resolution, order processing

The Bosch Csr typically works in technical or manufacturing settings, providing specialized support related to Bosch products. In contrast, a Customer Service Representative often handles general customer inquiries across various industries. While both roles require strong communication skills, the Bosch Csr emphasizes technical knowledge, whereas the Customer Service Representative focuses on customer relations and service.

What is a Bosch CSR?

A Bosch CSR, or Customer Service Representative, is a professional who assists customers with inquiries, technical support, order processing, and resolving issues related to Bosch products and services. They act as the main point of contact between the company and its customers, providing information, troubleshooting, and ensuring customer satisfaction. Bosch CSRs may communicate with customers via phone, email, or chat, and are trained to handle a variety of customer needs efficiently.

What are the most common challenges faced by a Bosch Customer Service Representative (CSR), and how can they be managed effectively?

As a Bosch Customer Service Representative, you may encounter challenges such as handling a high volume of customer inquiries, navigating complex product information, and resolving escalated issues efficiently. To manage these effectively, it's important to stay organized, utilize Bosch's robust knowledge bases and support tools, and communicate clearly and empathetically with customers. Team collaboration and ongoing training are also key, as they help you stay up-to-date on product updates and best practices for customer care.
More about Bosch Csr jobs
What cities are hiring for Bosch Csr jobs? Cities with the most Bosch Csr job openings:
What states have the most Bosch Csr jobs? States with the most job openings for Bosch Csr jobs include:
What job categories do people searching Bosch Csr jobs look for? The top searched job categories for Bosch Csr jobs are:
Bosch Csr jobs near you
Infographic showing various Bosch Csr job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Bosch-HomeComfort

Post Falls, ID

$15.75 - $21.25/hr

Full-time

Medical, Life, Retirement, PTO

Posted 21 days ago

Job description

Company Description

York Factory Direct Stores offer the full lineup of York, Guardian, and Hitachi HVAC Products. York FD stores provide high quality and expedient delivery of the company's full line of residential and commercial HVAC ducted and ductless systems, Source One Parts, supplies and components. You will represent one of the leading brands in the HVAC distribution channel for York Factory Direct promoting York & Hitachi's portfolios to assigned accounts. You will also become a member of a highly motivated, winning team, fostering an goal driven and positive culture.

Job Description

The CSR plays a critical role in driving revenue and margin growth across residential and light commercial HVAC equipment and supply sales. This position partners closely with assigned House Accounts and York Dealers, proactively building and maintaining long‑term customer relationships while delivering exceptional service and sales support.

The CSR manages and coordinates job orders, including order entry, delivery coordination, and ongoing customer communication. The role is responsible for processing warranty, returns, damaged equipment, hot shot orders and daily customer interactions, while providing product selection guidance, quoting, and order processing.

In addition, the CSR serves as a resource within the team, managing workflow, managing SOP's, dealer inventory, while assisting with billing and accounting for our customers. 

Job Responsibilities:

  • Order entry and shipment tracking
  • Post-sale support as required
  • Facilitate product returns and train customers on warranty processing
  • Other duties as directed
Qualifications

Required Qualifications:

  • High School Diploma or equivalent
  • 5+ years of HVAC experience
  • 3+ years of customer service experience

Preferred Qualifications:

  • Highly organized with strong attention to detail
  • Excellent verbal and written communication skills
  • Proficiency with Windows and Microsoft Office applications
  • Experience using Salesforce or similar CRM platforms
  • Strong numerical aptitude, including calculations related to discounts, freight, and margin analysis
  • Demonstrated ability to solve practical problems, develop sustainable solutions, and communicate outcomes effectively to customers

Additional Information

Equal Opportunity Employer, including disability / veterans 

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date. 

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!