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Bosch Csr Jobs (NOW HIRING)

Bosch-HomeComfort

Customer Service Associate

Norristown, PA · On-site

$13.75 - $19/hr

At Bosch, we shape the future by inventing high-quality technologies and services that spark ... We are seeking a friendly and dedicated Customer Service Associate (CSA) to join our team in ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Bosch Csr information

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How much do bosch csr jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for bosch csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bosch Customer Service Representative, and why are they important?

To thrive as a Bosch Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and Bosch product knowledge is typically required. Patience, active listening, and a customer-focused attitude set top performers apart in this role. These skills ensure effective resolution of customer issues, maintain brand reputation, and support customer loyalty.

What is the difference between Bosch Csr vs Customer Service Representative?

AspectBosch CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentManufacturing, technical support, corporate officesCall centers, retail, corporate offices
Industry UsageAutomotive, appliances, industrial equipmentRetail, telecommunications, finance
Job FocusTechnical support, product information, troubleshootingCustomer inquiries, issue resolution, order processing

The Bosch Csr typically works in technical or manufacturing settings, providing specialized support related to Bosch products. In contrast, a Customer Service Representative often handles general customer inquiries across various industries. While both roles require strong communication skills, the Bosch Csr emphasizes technical knowledge, whereas the Customer Service Representative focuses on customer relations and service.

What is a Bosch CSR?

A Bosch CSR, or Customer Service Representative, is a professional who assists customers with inquiries, technical support, order processing, and resolving issues related to Bosch products and services. They act as the main point of contact between the company and its customers, providing information, troubleshooting, and ensuring customer satisfaction. Bosch CSRs may communicate with customers via phone, email, or chat, and are trained to handle a variety of customer needs efficiently.

What are the most common challenges faced by a Bosch Customer Service Representative (CSR), and how can they be managed effectively?

As a Bosch Customer Service Representative, you may encounter challenges such as handling a high volume of customer inquiries, navigating complex product information, and resolving escalated issues efficiently. To manage these effectively, it's important to stay organized, utilize Bosch's robust knowledge bases and support tools, and communicate clearly and empathetically with customers. Team collaboration and ongoing training are also key, as they help you stay up-to-date on product updates and best practices for customer care.
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Bosch Csr jobs near you
Infographic showing various Bosch Csr job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, and 99% Full Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Bosch Group

Vernon Hills, IL

$22 - $27/hr

Full-time

Posted 9 days ago

Job description

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the change to improve quality of life all across the globe. Welcome to Bosch!

Job Description

Under the direction of the Customer Service Manager, the Customer Service Representative provides the most responsive customer support to the organization's customers (both internal and external) in person or over the phone; by addressing and resolving customer inquiries and problems, processing orders, following up on deliveries in accordance with company mission statement, policies and procedures.

Essential Duties and Responsibilities:

The following reflects essential functions for this job but does not restrict the tasks that may be assigned. It is not all inclusive and may be expanded to include other duties and responsibilities as the company may deem necessary in order to service our customers.

  • Answer incoming customer telephone calls in a courteous and professional manner.
  • Responds to and investigates customer inquiries, orders, concerns, and issues via phone, fax, mail and e-mail in a timely and courteous manner.
  • Follow up and maintain good communication with customers at all times
  • Receives, records, and routes customer orders/changes in appropriate manner.
  • Utilize the company's computer program for entering and processing orders
  • Researches and resolves customer complaints and/or billing issues.
  • Documents all contacts, actions and responses in the appropriate database (Clientele)
  • Organizes and maintains file system; file correspondence and other records.
  • Maintains working knowledge of products and/or services.
  • Prepares reports and correspondence accurately and efficiently.
  • Effectively communicates customer issues and concerns to all applicable internal staff members.
  • Provides appropriate technical and/or product related information to customers.
  • Follow up with production to ensure orders are being processed and shipped on a timely manner
  • Handle customer grievances as and when they arise in a professional manner and refer grievances to the manager when necessary
  • Provide support to the outside sales representatives as needed.
  • Provide RGA's to customers for product returns according to departmental procedure.
  • Complete special projects as assigned.
  • Performs other duties as assigned by supervisor.
Qualifications
  •  Three to five years business to business customer service experience
  • Manufacturing experience or customer service in a manufacturing environment is a plus
  • Must have a proven track record of successful customer service experience in managing all levels of orders, issues, and complaints from clients
  • Must be able to take a proactive and hands on approach to customer service to ensure client expectations have been exceeded

Skills and abilities

  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Proficient in MS Office Suite
  • Commitment to excellence and high standards
  • Strong Organizational skills; able to manage priorities and workflow
  • Ability to work independently and as a member of various teams and committees.
  • Ability to understand and follow written and verbal instructions
  • Acute attention to detail
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Ability to work well under pressure and handle difficult and stressful situations professionally.
  • Ability to perform diversified clerical functions and basic accounting procedures
  • Ability to log data efficiently and accurately
  • Ability to effectively communicate with people at all levels and from various backgrounds in a professional manner.
  • Must be able to build working relationships with customers and co-workers
  • Must be able to speak, read, write, and understand the primary language used in the workplace.
  • Understand and respond to a diversity of individuals
Additional Information

The pay range for this position is $22-$27 per hour, based on experience.

Equal Opportunity Employer, including disability / veterans

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

  • FIRST Robotics (For Inspiration and Recognition of Science and Technology)
  • AWIM (A World In Motion)

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