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CONTRACTS ADMINISTRATOR - CUSTOMER SERVICE

Camarillo, CA · On-site

$28 - $33/hr

CUSTOMER SERVICE REPRESENTATIVE - MANUFACTURING Location: Camarillo, CA Industry: Aerospace manufacturing QUALIFICATIONS * This position requires someone with experience reviewing contracts and ...

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company located in the Chicago area. The ideal ...

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL

$16 - $21.75/hr

Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company located in the Chicago area. The ideal ...

Arrow Technologies (PEO)

Customer Service Rep

Mesa, AZ · On-site

$15 - $20.50/hr

Job Summary We are seeking a dedicated Senior Customer Service Representative with 3-5 years of experience in the manufacturing industry and a Bachelor's degree. The ideal candidate will possess ...

CFS

Customer Service Representative

Luckey, OH

$41K - $52K/yr

Customer Service Representative On-site | Troy, OH Salary: $41,000-52,000 About the Company Our ... Minimum 3 years of customer service experience, preferably in manufacturing or a related industry.

CFS

Customer Service Representative

Troy, OH · On-site

$41K - $52K/yr

Customer Service Representative On-site | Troy, OH Salary: $41,000-52,000 About the Company Our ... Minimum 3 years of customer service experience, preferably in manufacturing or a related industry.

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Customer Service Representative Manufacturing Industry information

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How much do customer service representative manufacturing industry jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for customer service representative manufacturing industry in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative in the manufacturing industry, and why are they important?

To thrive as a Customer Service Representative in the manufacturing industry, you need strong product knowledge, problem-solving abilities, and a high school diploma or equivalent, with some employers preferring industry-specific experience. Familiarity with ERP/CRM systems, order processing software, and Microsoft Office Suite is typically required. Outstanding communication, patience, and attention to detail help you manage client relationships and resolve issues efficiently. These skills ensure accurate order fulfillment, customer satisfaction, and smooth coordination between clients and internal teams.

What does a Customer Service Representative do in the manufacturing industry?

A Customer Service Representative (CSR) in the manufacturing industry acts as a liaison between customers and the company, addressing inquiries, processing orders, and resolving issues related to products or services. They ensure customer satisfaction by providing product information, tracking shipments, coordinating with production teams, and handling complaints or returns. CSRs play a crucial role in maintaining positive relationships with clients and supporting the sales and logistics processes within a manufacturing environment.

How does a Customer Service Representative in the manufacturing industry typically collaborate with production and logistics teams?

Customer Service Representatives (CSRs) in the manufacturing industry work closely with both production and logistics teams to ensure timely and accurate order fulfillment. CSRs communicate customer requirements, track order status, and relay updates or potential delays between departments. This collaboration helps address inventory issues, coordinate delivery schedules, and resolve production bottlenecks, ensuring a smooth experience for customers while supporting internal workflow efficiency.
More about Customer Service Representative Manufacturing Industry jobs
What states have the most Customer Service Representative Manufacturing Industry jobs? States with the most job openings for Customer Service Representative Manufacturing Industry jobs include:
What job categories do people searching Customer Service Representative Manufacturing Industry jobs look for? The top searched job categories for Customer Service Representative Manufacturing Industry jobs are:
Customer Service Representative Manufacturing Industry jobs near you
Infographic showing various Customer Service Representative Manufacturing Industry job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative (Manufacturing)

Customer Service Representative (Manufacturing)

The Gund Company Inc

Saint Louis, MO • On-site

$21 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

The Gund Company rating

8.2

Company rating: 8.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Description


Customer Service Representative (Manufacturing)

The Gund Company - St. Louis, MO

Schedule: Monday-Friday, 8:00 AM - 4:30 PM
Pay: $21-$24 per hour (based on experience)


Be More Than a CSR-Be a Critical Part of What We Build

At The Gund Company, customer service isn't just about answering calls-it's about being a key player in how we deliver high-quality, custom-engineered products to customers around the world.

We're a collaborative, people-first manufacturing team where your voice matters, your work is visible, and your impact is real.

If you're looking for a role where you can problem-solve, build relationships, and be part of a team that truly supports each other-this is it.


What Makes This Role Different
  • You're not just taking orders-you're owning the full customer experience
  • You'll work side-by-side with production, sales, and operations to make things happen
  • You'll be part of a team that values responsiveness, accountability, and follow-through
  • Every day brings new challenges-no two days are the same
What You'll Do
  • Manage customer orders from start to finish-ensuring accuracy, speed, and satisfaction
  • Be the go-to contact for customer questions, updates, and problem-solving
  • Collaborate with internal teams to meet customer expectations and deadlines
  • Keep customers informed and build strong, lasting relationships
  • Help ensure materials, scheduling, and production needs align with customer demand
What You Bring
  • 2+ years of customer service experience
  • Strong communication skills and a natural problem-solver mindset
  • Ability to stay organized and detail-focused in a fast-paced environment
  • Comfort working with systems (Microsoft Office, ERP/CRM, or similar tools)
  • A team-first attitude and willingness to jump in where needed
Bonus Points If You Have
  • Manufacturing or industrial experience
  • Order entry or ERP system experience
  • Exposure to technical products or drawings
Why People Choose Gund

At The Gund Company, we don't just talk about culture-we live it:

  • Team-first environment where people support each other and step up
  • Stable, growing company with long-term career opportunities
  • Leadership that values your input and invests in your growth
  • Continuous learning, development, and advancement opportunities
Benefits That Support You
  • Paid Time Off (PTO) and paid holidays
  • Medical, Dental, Vision, Life, and Disability coverage
  • 401(k) with company match 
Build Your Career Where Your Work Matters

If you're ready to move beyond transactional customer service and step into a role where you can grow, contribute, and make an impact-apply today.


Equal Opportunity Employer

The Gund Company is committed to a policy of equal employment opportunity. Reasonable accommodations may be made for individuals with disabilities.

What The Gund Company employees say

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