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Customer Service Representative Manufacturing Industry Jobs

The Royal Group

Customer Service Representative

Elkhorn, WI · On-site

$16.50 - $22.50/hr

Customer Service Representative Innovative Fiber, a TRG company and subsidiary of Schwarz Partners ... Candidates with Customer Service experience in manufacturing or packaging industry are welcome. The ...

Guhring

Customer Service Representative

Brookfield, WI · On-site

$15.25 - $20.50/hr

... world-class manufacturer of round shank cutting tools for the metalworking industry, also a ... Full-Time/Part-Time Full-Time Shift Days Description Customer Service Representative Join the Team ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

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Customer Service Representative Manufacturing Industry information

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How much do customer service representative manufacturing industry jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service representative manufacturing industry in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service representative in the manufacturing industry, and why are they important?

To thrive as a Customer Service Representative in the manufacturing industry, you need strong product knowledge, problem-solving abilities, and a high school diploma or equivalent, with some employers preferring industry-specific experience. Familiarity with ERP/CRM systems, order processing software, and Microsoft Office Suite is typically required. Outstanding communication, patience, and attention to detail help you manage client relationships and resolve issues efficiently. These skills ensure accurate order fulfillment, customer satisfaction, and smooth coordination between clients and internal teams.

What does a customer service representative do in the manufacturing industry?

A Customer Service Representative (CSR) in the manufacturing industry acts as a liaison between customers and the company, addressing inquiries, processing orders, and resolving issues related to products or services. They ensure customer satisfaction by providing product information, tracking shipments, coordinating with production teams, and handling complaints or returns. CSRs play a crucial role in maintaining positive relationships with clients and supporting the sales and logistics processes within a manufacturing environment.

How does a customer service representative in the manufacturing industry typically collaborate with production and logistics teams?

Customer Service Representatives (CSRs) in the manufacturing industry work closely with both production and logistics teams to ensure timely and accurate order fulfillment. CSRs communicate customer requirements, track order status, and relay updates or potential delays between departments. This collaboration helps address inventory issues, coordinate delivery schedules, and resolve production bottlenecks, ensuring a smooth experience for customers while supporting internal workflow efficiency.
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What states have the most Customer Service Representative Manufacturing Industry jobs?

States with the most job openings for Customer Service Representative Manufacturing Industry jobs include:

What job categories do people searching Customer Service Representative Manufacturing Industry jobs look for?

The top searched job categories for Customer Service Representative Manufacturing Industry jobs are:

Customer Service Representative Manufacturing Industry jobs near you
Infographic showing various Customer Service Representative Manufacturing Industry job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Automation Personnel Services

Pasadena, TX • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative
Automation Personnel Services is seeking a detail-oriented and hard-working Customer Service Representative for a fast-paced, growing 3PL logistics facility in Pasadena, TX. This company specializes in transportation, distribution, and logistics services, supporting a wide range of customers with efficient and reliable supply chain solutions.
Pay Rate
$19.00 to $21.00 per hour (Depends on experience)
Schedule and Hours
Monday through Friday 8:00am to 5:00pm (Must be flexible to work weekends and overtime as needed)
Customer Service Representative Duties and Responsibilities
• Prepare and maintain shipping documents, including commercial invoices and bills of lading
• Communicate daily with drivers, dispatchers, and customers to ensure timely deliveries
• Track shipments, schedule pick-ups, and coordinate drop-offs
• Handle inbound and outbound calls and emails regarding shipment status
• Operate and utilize Transportation Management Systems (TMS) and logistics software

Customer Service Representative Qualifications and Requirements
• 4 plus years of extensive experience in logistics, transportation, or customer service preferred
• Must have Proficiency with SAP Warehouse Management Systems
• Bilingual (English/Spanish) a plus
• Ability to work in a fast-paced, team-oriented environment
• Strong communication and organizational skills
Job Type
Full-time, temporary
Benefits
• Weekly Pay
• Medical, dental, vision, short-term disability, and life insurance
• 40 Hours Service Bonus after 1 year of continuous service and 1500 hours
• 6 paid Holidays after 1 year of continuous service and 1500 hours

401(k) Retirement Plan
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401K matching to all eligible contingent and temporary associates.
Interested in this job?
CLICK the APPLY NOW button or call us at 832.572.3000 to learn more. You can also apply in person at our office located at:
Automation Personnel Services Houston East Branch
14705 Woodforest Blvd.
Suite 106
Houston, TX 77015

Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
About Automation Personnel Services

Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include:
• 10-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2025).
• Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2025).
• Recipient of the Safety Standard of Excellence Award by the American Staffing Association.
• Named one of the Best Staffing Companies to Work For by CIO Views Magazine.
• Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA).

Get that New Job Feeling! Apply Today!
Equal Opportunity Employer
APSHouston
Automation Personnel Services logo

About Automation Personnel Services

Sourced by ZipRecruiter

Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2022, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2022. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

Year founded

1990

Social media

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