ZipRecruiter

Log In

1

11Pm 7Am Customer Service Representative Jobs (NOW HIRING)

ZMC Hotels

Guest Services Associate 7am-3pm

Fort Wayne, IN · On-site

$13 - $15/hr

Job Title Fast, Fun, and Friendly Guest Service Representative We provide the best in hospitality ... Checking in guests during peak hours, showing that classic "customer service" smile, and always ...

Planet Fitness

PT Customer Service Rep

Royersford, PA · On-site

$11/hr

... 3pm-11pm | Sat + Sun - open/close: 7am-2pm or 2pm - 7pm Hourly increases at 180 days, 1 year and ... Customer Service Representative Benefits : * Growth Opportunities over 90% of our management team ...

next page

Showing results 1-20

All Jobs11Pm 7Am Customer Service Representative Jobs

11Pm 7Am Customer Service Representative information

See salary details

$9

$18

$26

How much do 11pm 7am customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for 11pm 7am customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some unique challenges faced by 11pm 7am customer service representatives, and how can they be managed?

Working the 11PM-7AM shift as a Customer Service Representative often means handling customer inquiries during off-peak hours, which can involve dealing with urgent or sensitive issues when fewer support staff are available. Challenges include managing fatigue, staying alert during overnight hours, and working independently with limited immediate supervision. To succeed in this role, it's important to maintain a consistent sleep schedule, use strategies to stay focused, and communicate effectively with day-shift colleagues to ensure smooth handovers. Many companies offer additional resources and training to help overnight staff manage these unique aspects of the role.

What are the key skills and qualifications needed to thrive as an 11pm 7am customer service representative, and why are they important?

To thrive as an 11pm-7am Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you excel, especially during overnight shifts. These skills are essential for providing effective support and maintaining customer satisfaction during non-traditional hours when resources may be limited.

What is an 11pm 7am customer service representative?

11pm-7am Customer Service Representatives are professionals who handle customer inquiries, support requests, and problem resolution during the overnight shift. They are essential for businesses that provide 24/7 support, ensuring customers receive assistance outside of typical business hours. These representatives manage calls, emails, or chat messages, and often deal with urgent issues that arise overnight. Their role helps maintain customer satisfaction and business continuity around the clock.

What is the difference between 11Pm 7Am Customer Service Representative vs 11Pm 7Am Call Center Agent?

Aspect11Pm 7Am Customer Service Representative11Pm 7Am Call Center Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, communication skills
Work EnvironmentCall center, customer supportCall center, telecommunication
Industry UsageCustomer service, retail, techTelecommunications, tech support
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, responsibilities

Both roles operate in call centers during night shifts, focusing on customer interactions. The Customer Service Representative typically handles customer inquiries and support, while the Call Center Agent may focus more on technical support or sales. They share similar credentials and work environments, making them common comparison points for job seekers in night shift customer support roles.

More about 11Pm 7Am Customer Service Representative jobs
What cities are hiring for 11Pm 7Am Customer Service Representative jobs? Cities with the most 11Pm 7Am Customer Service Representative job openings:
What states have the most 11Pm 7Am Customer Service Representative jobs? States with the most job openings for 11Pm 7Am Customer Service Representative jobs include:
What job categories do people searching 11Pm 7Am Customer Service Representative jobs look for? The top searched job categories for 11Pm 7Am Customer Service Representative jobs are:
11Pm 7Am Customer Service Representative jobs near you
Infographic showing various 11Pm 7Am Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Clerical Partner (4 West) -11pm-7am- part-time

Sarah Bush Lincoln

Mattoon, IL • On-site

$16.54 - $25.24/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Sarah Bush Lincoln rating

7.7

Company rating: 7.7 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

159th of 887 rated healthcare providers

Job description

Internal Employees: Please ensure that you are logged into Workday and applying through the Jobs Hub before proceeding.
Clerical Partner (4 West) -11pm-7am- part-time
Job Description
Clerical Partners support the clerical / administrative aspects of patient care delivery and serve as a liaison for patients, visitors, and staff.
Hours: 11pm-7:30am, weekend and holiday rotation
Requirement: HS Diploma
Responsibilities
Answers phones, patient calls, takes messages, and refers questions and answers to the appropriate individual., Maintains unit supply of forms and prepares appropriate packets and information for admission, transfer, and discharge of patients., Monitors and order supplies, Performs computer-based functions including admission, transfer, and discharge including making follow-up appointments., Provides clerical support to the timely delivery of patient care., Serves as a customer service representative, receptionist, and liaison among patient, family, staff, and medical staff., Supports relationship based care by providing compassionate, holistic care to patients, family, and co-workers and promoting a safe, caring, and healing environment., Tracks and monitors the locations of all patients, and facilitates the movement of the patient from one care modality to the next, may sit with patients at times.
Requirements
High School (Required)
Compensation
Estimated Compensation Range
$16.54 - $25.24
Pay based on experience

What Sarah Bush Lincoln employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply