ZipRecruiter

Log In

1

Asian Customer Service Representative Jobs (NOW HIRING)

ST. JOSAPHAT PARISH

Customer Service Rep

Buffalo, NY · On-site

$15.50 - $21/hr

With our dedication, commitment and experiences, we have never failed to deliver any of our tasks in Singapore and also in other parts of the Asian countries. * The CSR will report to the Director of ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

With our dedication, commitment and experiences, we have never failed to deliver any of our tasks in Singapore and also in other parts of the Asian countries. * The CSR will report to the Director of ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

HumiSeal

Customer Service Representative

Westwood, MA · On-site

$18 - $24.25/hr

Customer Services Representative Founded in 1946, we have grown to become a global specialty ... and Asia and continue to invest in our capabilities in order to deliver value to our global ...

next page

Showing results 1-20

All JobsAsian Customer Service Representative Jobs

Asian Customer Service Representative information

See salary details

$9

$18

$26

How much do asian customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for asian customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does an Asian Customer Service Representative typically collaborate with other departments to resolve customer inquiries?

An Asian Customer Service Representative often works closely with teams such as sales, technical support, and logistics to resolve customer issues efficiently. Collaboration may involve escalating complex cases, clarifying product details, or coordinating order status updates to ensure a seamless customer experience. Regular meetings and communication tools like CRM systems help facilitate information sharing and streamline problem-solving across departments. This collaborative approach not only enhances service quality but also helps representatives gain a broader understanding of company operations.

What are the key skills and qualifications needed to thrive as an Asian Customer Service Representative, and why are they important?

To thrive as an Asian Customer Service Representative, fluency in relevant Asian languages, strong communication skills, and customer service experience are essential. Familiarity with CRM systems, helpdesk software, and communication platforms like Zendesk or Salesforce is typically required. Cultural sensitivity, patience, and problem-solving abilities help build rapport and efficiently resolve customer issues. These skills are important to deliver effective support, enhance customer satisfaction, and bridge cultural or language gaps in diverse markets.

What does an Asian Customer Service Representative do?

An Asian Customer Service Representative provides support and assistance to customers, often for companies serving Asian markets or customers who prefer to communicate in an Asian language. Their responsibilities typically include answering inquiries, resolving issues, processing orders, and offering product or service information. They may also help bridge cultural and language gaps between the company and its clients, ensuring effective communication and high customer satisfaction.

What is the difference between Asian Customer Service Representative vs Customer Support Specialist?

AspectAsian Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; language skills in Asian languages beneficialHigh school diploma or higher; technical or product knowledge often required
Work EnvironmentCall centers, online chat, email support, often in multicultural settingsCustomer service departments, call centers, online support roles
Employer & Industry UsageRetail, telecom, e-commerce companies serving Asian marketsTech, retail, service industries worldwide
Search & Comparison IntentUnderstanding regional customer service roles, language skills, cultural nuancesGeneral customer support roles, technical support differences

The Asian Customer Service Representative typically focuses on serving Asian markets with language and cultural skills, often working in multicultural environments. Customer Support Specialists have broader roles across various industries, emphasizing technical knowledge and general customer service skills. Both roles require strong communication abilities but differ mainly in regional focus and specific skill sets.

More about Asian Customer Service Representative jobs
What job categories do people searching Asian Customer Service Representative jobs look for? The top searched job categories for Asian Customer Service Representative jobs are:
Asian Customer Service Representative jobs near you
Infographic showing various Asian Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep

ST. JOSAPHAT PARISH

Buffalo, NY • On-site

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Company Description
WELCOME TO JK ENGINEERING & TRADING PTE LTD
JK Engineering & Trading Pte Ltd was established in 2005 to provide Engineering Services and Solution to the Oil, Gas and Construction Industries. We have flawlessly completed numerous projects over the years with much satisfaction from our client. With our dedication, commitment and experiences, we have never failed to deliver any of our tasks in Singapore and also in other parts of the Asian countries.
Job Description
Job Description
  • The CSR will report to the Director of Customer Care.
  • The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion.
  • The CSR position receives and processes incoming calls from customers by serving as the end to end point of contact for customers.
  • Collaborates with the sales and operations team to meet our customers' expectations.
  • The role of the CSR is to identify and resolve customer service issues such as missed pick-ups and service related issues in a timely manner.
  • Representatives must be able to manage difficult and/or emotional customer situations and respond promptly to service requests to meet customer commitments.
  • CSR's work quickly and efficiently in a fast paced environment in order to update customer records and provide our customers with the most current, accurate information.
  • CSR's process orders in an accurate and timely manner, and demonstrate excellent follow through on assignments and customer questions.
  • The ability to deal with frequent changes in the work environment

Qualifications
Skills Qualifications:
2+ years' Customer Service experience in a call center environment
Fluency in English;
Basic skills in Microsoft Excel, Microsoft Word and Microsoft Exchange (email system)
**Fluency in Spanish is a plus
Available to work Overtime as needed
Additional Information
Compensation/Benefits:
Hourly rate of pay + overtime
Medical Benefits
Dental Benefits
Vision Insurance
Term Life Insurance
401K Retirement Plan with company match
Paid Time Off (PTO) Vacation, Personal and Sick Days

Apply