ZipRecruiter

Log In

1

Airbnb Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

next page

Showing results 1-20

All JobsAirbnb Customer Service Representative Jobs

Airbnb Customer Service Representative information

See salary details

$9

$18

$26

How much do airbnb customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for airbnb customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is it hard to get hired by Airbnb?

Airbnb Customer Service Representative positions typically require strong communication skills, problem-solving abilities, and familiarity with customer support tools. The hiring process often involves multiple interviews and assessments, making it competitive but achievable with relevant experience and preparation.

How does an Airbnb Customer Service Representative typically handle escalated guest or host issues, and what support is available during these situations?

As an Airbnb Customer Service Representative, you’ll frequently handle complex or escalated cases involving disputes between guests and hosts. When these situations arise, you’ll follow structured escalation protocols and collaborate with specialized resolution teams to ensure fair and timely outcomes. You'll have access to internal knowledge bases, supportive team leads, and communication tools to assist in resolving issues efficiently. Working in this role requires empathy, strong problem-solving skills, and the ability to remain calm under pressure, but you’ll always have guidance and resources from your team and supervisors.

What does an Airbnb Customer Service Representative do?

An Airbnb Customer Service Representative assists guests and hosts by resolving issues, answering questions, and providing support related to reservations, payments, account management, and Airbnb policies. They handle inquiries via phone, chat, or email and work to ensure a positive experience for all users of the platform. Representatives are trained to troubleshoot problems, mediate disputes, and offer solutions that align with Airbnb's guidelines.

Will Airbnb pay me to work from home?

Airbnb customer service representatives typically work remotely and are paid for their work hours, following standard employment practices. Compensation depends on the company's pay structure, which may include hourly wages or salaries, and requires completing training and using communication tools like chat or phone systems. Payment is usually processed through direct deposit or other standard methods for remote employees.

What are the key skills and qualifications needed to thrive as an Airbnb Customer Service Representative, and why are they important?

To thrive as an Airbnb Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat tools, and Airbnb’s internal platforms is typically required. Patience, empathy, and conflict resolution are essential soft skills that help in handling diverse guest and host concerns. These skills ensure efficient issue resolution, positive guest experiences, and uphold Airbnb’s reputation for excellent service.

Can I work remotely for Airbnb?

Airbnb Customer Service Representatives can work remotely, depending on the company's current policies and the specific role. Remote positions typically require strong communication skills, familiarity with customer service tools, and a suitable home office setup. Availability for remote work may vary by location and job posting.

Is Airbnb customer support work from home?

Airbnb customer service representatives often have the option to work remotely, depending on the company's policies and the specific role. Many positions require a reliable internet connection, a quiet workspace, and sometimes specific equipment or certifications. Remote work arrangements can vary by location and team needs.
More about Airbnb Customer Service Representative jobs
What cities are hiring for Airbnb Customer Service Representative jobs? Cities with the most Airbnb Customer Service Representative job openings:
What states have the most Airbnb Customer Service Representative jobs? States with the most job openings for Airbnb Customer Service Representative jobs include:
What job categories do people searching Airbnb Customer Service Representative jobs look for? The top searched job categories for Airbnb Customer Service Representative jobs are:
Airbnb Customer Service Representative jobs near you
Infographic showing various Airbnb Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 11% Full Time, 1% Part Time, 1% Contract, 83% Nights, and 4% Summer. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Service Representative at Charlie

Denver, CO • On-site

$16.50 - $22.50/hr

Full-time

Posted 25 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

Apply