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Airbnb Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Bender

CSR - CSR

Norwalk, CT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Say goodbye to boring! Break free and join Bender where no two days are alike! BENDER is seeking a dynamic Customer Service Representative (CSR) for our high ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Airbnb Customer Service Representative information

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How much do airbnb customer service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for airbnb customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an Airbnb Customer Service Representative do?

An Airbnb Customer Service Representative assists guests and hosts by resolving issues, answering questions, and providing support related to reservations, payments, account management, and Airbnb policies. They handle inquiries via phone, chat, or email and work to ensure a positive experience for all users of the platform. Representatives are trained to troubleshoot problems, mediate disputes, and offer solutions that align with Airbnb's guidelines.

What are the key skills and qualifications needed to thrive as an Airbnb Customer Service Representative?

To thrive as an Airbnb Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat tools, and Airbnb’s internal platforms is typically required. Patience, empathy, and conflict resolution are essential soft skills that help in handling diverse guest and host concerns. These skills ensure efficient issue resolution, positive guest experiences, and uphold Airbnb’s reputation for excellent service.

How does an Airbnb Customer Service Representative typically handle escalated guest or host issues, and what support is available during these situations?

As an Airbnb Customer Service Representative, you’ll frequently handle complex or escalated cases involving disputes between guests and hosts. When these situations arise, you’ll follow structured escalation protocols and collaborate with specialized resolution teams to ensure fair and timely outcomes. You'll have access to internal knowledge bases, supportive team leads, and communication tools to assist in resolving issues efficiently. Working in this role requires empathy, strong problem-solving skills, and the ability to remain calm under pressure, but you’ll always have guidance and resources from your team and supervisors.

Can you work remotely for Airbnb Customer Service Representative?

Yes, many Airbnb Customer Service Representative roles are remote, allowing employees to work from home. These positions typically require strong communication skills, familiarity with customer service tools, and a reliable internet connection. Availability for flexible schedules may also be a factor.

Is Airbnb customer service representative a remote job?

Airbnb customer service representatives often work remotely, especially in roles focused on online support and communication. These positions typically require strong communication skills, familiarity with customer service tools, and the ability to work independently from home. However, some roles may require in-office presence depending on the company's policies and location.

Is Airbnb work from home?

Airbnb customer service representatives often have the option to work remotely, depending on the company's policies and the specific role. Many positions require a reliable internet connection, a quiet workspace, and sometimes specific equipment, but remote work is common in this role.
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What states have the most Airbnb Customer Service Representative jobs?

States with the most job openings for Airbnb Customer Service Representative jobs include:

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Airbnb Customer Service Representative jobs near you
Infographic showing various Airbnb Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep (CSR)

LaPlante Electric, Inc.

Scarborough, ME

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

LaPlante Electric Inc. in Scarborough, ME is calling all energetic and organized Customer Service Rep (CSR) to apply to join our amazing office team full-time! This is a 100% in-office position.


WHY YOU SHOULD JOIN OUR TEAM

We are an established electrical company that invests in our team and offers real opportunities for career growth. This Customer Service Rep (CSR) position works a full-time, flexible schedule based on the applicant's needs. This office position earns a competitive wage of $22 - $24/hour. We provide our customer service/office team with generous benefits and perks, including health, dental, vision, disability, supplemental and life insurance, a 401(k) with match, paid time off (PTO), paid training, paid holidays, tuition reimbursement, professional development assistance, pie on Thanksgiving, and the potential for overtime work at 1.5 times the hourly rate. We also make it easy to apply. If we have your attention, please continue reading!


ABOUT LAPLANTE ELECTRIC INC.

We are a Maine-based family-run company that specializes in electrical services and installations including standby generator and ductless heat pump services. In 1974, Mike LaPlante started this business with only one pickup truck and his work ethic. Since 1974, technology has developed, and our team has grown. We provide quality services, but also value fairness, respect, and honesty. From 24/7 customer service to emergency night or weekend service, we want our clients to be happy. Every day we strive to exceed expectations and serve our community!

We recognize that relationships are a two-way street and that having happy and grateful team members is the way to bring world-class service to our customers. This is why we take care of our staff! For our amazing team, we offer an excellent benefits package, opportunities for advancement, and a fun, engaging work environment.


ARE YOU A GOOD FIT?

We are looking for someone who is motivated to do quality work and further their career as a Customer Service Rep (CSR). Ask yourself: Do you enjoy helping others? Are you organized and detail-oriented? Would you like to join a company that truly invests in its employees? If so, we want to meet you!


WHAT WE NEED FROM YOU

As a Customer Service Rep (CSR), you are essential to our electrical services as a client-facing employee! You warmly greet all customers, both by phone and in-person as well as stay in touch with them throughout the project process so they are always well-informed and up-to-date. As a helpful individual, you assist the owners in special customer service-related projects and provide coverage for service, project, and other client experience personnel who is extremely busy or on vacation. You manage client inquiries in a timely manner, respond to social media inquiries, and keep our files updated and organized. You feel good about keeping our clients informed and happy!

If you can do this and meet the following requirements, apply today!

  • 2+ years of customer service experience
  • A love for assuring customer happiness
  • A happy and optimistic attitude and disposition

APPLY NOW FOR OUR ELECTRICAL OFFICE TEAM

Do you have fantastic communication skills? Are you able to work in a fast-paced environment efficiently and effectively? Can you work well with a team? Do you manage your time effectively and prioritize tasks accordingly? If you answered yes, apply now using our initial quick and easy mobile-optimized application.

Location: 04074

Apply