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Sitel Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Sitel Customer Service Representative information

See salary details

$9

$18

$26

How much do sitel customer service representative jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for sitel customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Sitel Customer Service Representative vs Call Center Agent?

AspectSitel Customer Service RepresentativeCall Center Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Industry UsageCustomer service, tech support, salesCustomer support, telemarketing, sales

The Sitel Customer Service Representative and Call Center Agent roles often overlap in credentials and work environment, both working in call centers and requiring similar skills. However, Sitel reps typically focus more on customer service and support, while call center agents may handle a broader range of tasks like telemarketing or sales. Both roles are essential in customer engagement and often share similar training and work settings.

More about Sitel Customer Service Representative jobs
What cities are hiring for Sitel Customer Service Representative jobs? Cities with the most Sitel Customer Service Representative job openings:
What states have the most Sitel Customer Service Representative jobs? States with the most job openings for Sitel Customer Service Representative jobs include:
Infographic showing various Sitel Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

$16.50 - $22.50/hr

Full-time

Posted 15 days ago


Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing