... from your manager when conflicts arise About the team Amazon Customer Service Finance is part of the WW Amazon Stores Finance organization We are the Amazon Stores' financial partners and lead ...
... from your manager when conflicts arise About the team Amazon Customer Service Finance is part of the WW Amazon Stores Finance organization We are the Amazon Stores' financial partners and lead ...
Amazon Customer Service serves as the steward of Customer Obsession across Amazon, with a mission to be unrelenting customer advocates by providing automated and human support while using customer ...
Amazon Customer Service serves as the steward of Customer Obsession across Amazon, with a mission to be unrelenting customer advocates by providing automated and human support while using customer ...
Amazon is seeking an exceptionally bright, multitasking and self-motivated individual to support executive leaders in Global Outsourcing which is part of the Amazon Customer Service (CS) organization.
Amazon is seeking an exceptionally bright, multitasking and self-motivated individual to support executive leaders in Global Outsourcing which is part of the Amazon Customer Service (CS) organization.
... Amazon Customer Service (CS) team is an essential part of that mission. CS is one of the largest ... from concept to launch readiness. This is a high-impact role for a strategic leader who thrives in ...
... Amazon Customer Service (CS) team is an essential part of that mission. CS is one of the largest ... from concept to launch readiness. This is a high-impact role for a strategic leader who thrives in ...
Amazon's mission is to be Earth's most customer-centric company, and our Amazon Customer Service ... You will work cross functionally with partners to take the product from concept to customer release ...
Amazon's mission is to be Earth's most customer-centric company, and our Amazon Customer Service ... You will work cross functionally with partners to take the product from concept to customer release ...
Principal Technical Program Manager, Amazon Customer Service
Seattle, WA · On-site
$146K - $190K/yr
... Amazon Customer Service (CS ... This role will establish the operational framework that ensures every change request-from new ...
Principal Technical Program Manager, Amazon Customer Service
Seattle, WA · On-site
$146K - $190K/yr
... Amazon Customer Service (CS ... This role will establish the operational framework that ensures every change request-from new ...
Remote Amazon Expert
Saint Petersburg, FL · On-site +1
Freelance as an Amazon Specialist and Work from Home With FreeUp Hi! We're FreeUp! FreeUp is a ... Amazon Customer Service * Amazon Graphic Design * Amazon Product Photography * Amazon Vendor ...
Remote Amazon Expert
Saint Petersburg, FL · On-site +1
Freelance as an Amazon Specialist and Work from Home With FreeUp Hi! We're FreeUp! FreeUp is a ... Amazon Customer Service * Amazon Graphic Design * Amazon Product Photography * Amazon Vendor ...
Principal, Technical Program Manager , Amazon Customer Service
Seattle, WA · On-site
$146K - $190K/yr
Amazon Customer Service (CS) is reimagining the associate experience from the ground up. We're building a future where every associate-from their first day through their entire career-has an ...
Principal, Technical Program Manager , Amazon Customer Service
Seattle, WA · On-site
$146K - $190K/yr
Amazon Customer Service (CS) is reimagining the associate experience from the ground up. We're building a future where every associate-from their first day through their entire career-has an ...
... of Amazon customer service (CS) data processing activities through comprehensive Records of ... details from business stakeholders - Analyze system owner responses to develop and maintain ...
... of Amazon customer service (CS) data processing activities through comprehensive Records of ... details from business stakeholders - Analyze system owner responses to develop and maintain ...
The Amazon Customer Service Technology (CS Tech) UX team is key to that mission, defining UX both ... Expected to work as a peer with Principal Engineers and Product leaders from concept stage, not ...
The Amazon Customer Service Technology (CS Tech) UX team is key to that mission, defining UX both ... Expected to work as a peer with Principal Engineers and Product leaders from concept stage, not ...
Sr. Product Manager - Technical, Amazon Customer Service
Seattle, WA · On-site
$190K - $219K/yr
Amazon's Customer Experience Improvement (CXI Tech) team is looking for an experienced and highly ... services - Bachelor's degree PREFERRED QUALIFICATIONS - Experience in using analytical tools, such ...
Sr. Product Manager - Technical, Amazon Customer Service
Seattle, WA · On-site
$190K - $219K/yr
Amazon's Customer Experience Improvement (CXI Tech) team is looking for an experienced and highly ... services - Bachelor's degree PREFERRED QUALIFICATIONS - Experience in using analytical tools, such ...
Senior Manager, Product Management - Technical, Amazon Customer Service
Seattle, WA · On-site
$144K - $190K/yr
We are future-focussed, working backwards from a multi-year outlook. We are a small, multi ... exemplary service to Amazon's customers. BASIC QUALIFICATIONS - 6+ years of team management ...
Senior Manager, Product Management - Technical, Amazon Customer Service
Seattle, WA · On-site
$144K - $190K/yr
We are future-focussed, working backwards from a multi-year outlook. We are a small, multi ... exemplary service to Amazon's customers. BASIC QUALIFICATIONS - 6+ years of team management ...
Sr. Product Manager - Tech, Amazon Customer Service
Seattle, WA · On-site
$144K - $190K/yr
Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates (CSAs) around the globe provide world-class support to customers. The ...
Sr. Product Manager - Tech, Amazon Customer Service
Seattle, WA · On-site
$144K - $190K/yr
Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates (CSAs) around the globe provide world-class support to customers. The ...
Senior Product Manager, Technical, Amazon Customer Service
Seattle, WA · On-site
$144K - $190K/yr
... Customer Service Worldwide Defect Elimination (WWDE) team. We are a cross-functional product, program, science, and engineering team responsible for driving improvements to Amazon's world-class ...
Senior Product Manager, Technical, Amazon Customer Service
Seattle, WA · On-site
$144K - $190K/yr
... Customer Service Worldwide Defect Elimination (WWDE) team. We are a cross-functional product, program, science, and engineering team responsible for driving improvements to Amazon's world-class ...
Senior UX Design Manager, Amazon Customer Service
Austin, TX · On-site
$115K/yr
We're Amazon's Customer Service Team, and our mission is to make customer service interactions so ... The right candidate will coach their team from a deep understanding of UX best practices, and ...
Senior UX Design Manager, Amazon Customer Service
Austin, TX · On-site
$115K/yr
We're Amazon's Customer Service Team, and our mission is to make customer service interactions so ... The right candidate will coach their team from a deep understanding of UX best practices, and ...
Sr. Manager, Product Management - Technical, Amazon Customer Service
Seattle, WA · On-site
$144K - $190K/yr
Customer Experience Improvements (CXI) is a team within Amazon Customer Service (CS) that exists to ... from Identity to Payments to Selling Partner Services, Retail, WWOps, and Finance. You will also ...
Sr. Manager, Product Management - Technical, Amazon Customer Service
Seattle, WA · On-site
$144K - $190K/yr
Customer Experience Improvements (CXI) is a team within Amazon Customer Service (CS) that exists to ... from Identity to Payments to Selling Partner Services, Retail, WWOps, and Finance. You will also ...
The Amazon Customer Service User Experience Studio is seeking a Senior UX Designer to improve the ... from the customer. You'll do great in this role if you are: - Passionate about creating elegant ...
The Amazon Customer Service User Experience Studio is seeking a Senior UX Designer to improve the ... from the customer. You'll do great in this role if you are: - Passionate about creating elegant ...
Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company". At the core ... from disparate data sources.
Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company". At the core ... from disparate data sources.
... from across Stores, Prime Video, Music, Kindle, Audible, Alexa, and other Amazon surfaces. C360 Discovery owns the customer-facing side of that platform: the console and self-service tools that let ...
... from across Stores, Prime Video, Music, Kindle, Audible, Alexa, and other Amazon surfaces. C360 Discovery owns the customer-facing side of that platform: the console and self-service tools that let ...
Customer Service - Work at Home
Hampton, VA · Remote
$14 - $19/hr
Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...
Customer Service - Work at Home
Hampton, VA · Remote
$14 - $19/hr
Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...
Amazon Customer Service From Home information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do amazon customer service from home jobs pay per hour?
What are the key skills and qualifications needed to thrive as an Amazon Customer Service From Home representative, and why are they important?
Will Amazon pay you $28 an hour to work from home?
What is the difference between Amazon Customer Service From Home vs Amazon Technical Support From Home?
| Aspect | Amazon Customer Service From Home | Amazon Technical Support From Home |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; technical knowledge or certifications often preferred |
| Work Environment | Remote, home-based customer service setting | Remote, home-based technical support environment |
| Employer & Industry Usage | Amazon customer service division | Amazon technical support division |
| Common Search & Comparison Intent | Understanding customer service roles at Amazon | Understanding technical support roles at Amazon |
Amazon Customer Service From Home focuses on assisting customers with orders, returns, and general inquiries, requiring strong communication skills. Amazon Technical Support From Home involves troubleshooting technical issues, often requiring technical knowledge or certifications. Both roles are remote, industry-specific, and serve Amazon's customer base, but they differ in skill requirements and daily tasks.
Does Amazon offer remote customer service jobs?
How much does Amazon remote customer service pay?
How much will Amazon pay you to work from home?
What is an Amazon Customer Service From Home job?
How does working as an Amazon Customer Service representative from home differ from in-office customer service roles?
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$97K - $121K/yr
Full-time
Posted 2 days ago
Amazon rating
7.4
Based on 6,965 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Amazon seeks a highly effective Senior Financial Analyst to join the Amazon Customer Service Finance team as a key strategic partner. Amazon Customer Service serves as the steward of Customer Obsession across Amazon, with a mission to be unrelenting customer advocates by providing automated and human support while using customer signals to eliminate upstream defects. In this role, you will partner with Finance leaders across the Amazon CS organization to support transformative Customer Service initiatives, joining one of the most customer-obsessed finance teams at Amazon.
Amazon Customer Service is focused on materially improving the customer experience while simplifying business operations
This transformation requires making step changes in how we serve customers, thinking differently about legacy approaches that no longer serve us, running fast with a sense of urgency, and intensifying focus on critical topics that will deliver the most material improvements to customer experience. If you've wanted to challenge existing processes, propose end-to-end redesigns, or drive tooling and automation decisions that impact the entire organization, this is your opportunity. The ideal candidate will take ownership of problems and question "that's how we've always done it."
Key job responsibilities
As a Senior Financial Analyst supporting the CS Finance organization you will:
- Manage multiple workstreams, balancing subject matter expertise with horizontal collaboration across the team
- Independently deliver projects with limited oversight provided by your manager to scale, improve controllership, and create value-add enhancements
- Build your understanding of the business context of the data used in your analysis to convert data into findings, provide recommendations and seek guidance from your team leaders
- Ability to create structure and order with an expanded project scope into actionable steps
- Learning and applying finance tools, systems, and software efficiently to support day-to-day work
- Prioritize work, resolve issues, meet deadlines, and seek feedback from your manager when conflicts arise
About the team
Amazon Customer Service Finance is part of the WW Amazon Stores Finance organization
We are the Amazon Stores' financial partners and lead decision support, planning, analysis, and reporting the WW Stores organization. Our job is to partner with the business to plan, analyze, measure, and grow our global business. We contribute to business decisions by providing insightful analysis of all metrics and processes, inventing new ones where needed and simplifying and automating wherever possible.
We methodically establish, evaluate, and improve end-to-end processes, financial controls, and capital investment.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US