Amazon Customer Service serves as the steward of Customer Obsession across Amazon, with a mission to be unrelenting customer advocates by providing automated and human support while using customer ...
Amazon Customer Service serves as the steward of Customer Obsession across Amazon, with a mission to be unrelenting customer advocates by providing automated and human support while using customer ...
... from your manager when conflicts arise About the team Amazon Customer Service Finance is part of the WW Amazon Stores Finance organization We are the Amazon Stores' financial partners and lead ...
... from your manager when conflicts arise About the team Amazon Customer Service Finance is part of the WW Amazon Stores Finance organization We are the Amazon Stores' financial partners and lead ...
The Amazon Customer Service Finance team is looking for a Finance Manager to join our growing ... from scratch, not inheriting someone else's playbook. The successful candidate will be a self ...
The Amazon Customer Service Finance team is looking for a Finance Manager to join our growing ... from scratch, not inheriting someone else's playbook. The successful candidate will be a self ...
Amazon Customer Service serves as the steward of Customer Obsession across Amazon, with a mission to be unrelenting customer advocates by providing automated and human support while using customer ...
Amazon Customer Service serves as the steward of Customer Obsession across Amazon, with a mission to be unrelenting customer advocates by providing automated and human support while using customer ...
The Amazon Customer Service Finance team is looking for a Finance Manager to join our growing ... from scratch, not inheriting someone else's playbook. The successful candidate will be a self ...
The Amazon Customer Service Finance team is looking for a Finance Manager to join our growing ... from scratch, not inheriting someone else's playbook. The successful candidate will be a self ...
Amazon Customer Service (CS) is transforming how we deliver support to customers - evolving from manual, reactive operations to an intelligent, AI-native service experience that anticipates customer ...
Amazon Customer Service (CS) is transforming how we deliver support to customers - evolving from manual, reactive operations to an intelligent, AI-native service experience that anticipates customer ...
Senior Financial Analyst, Amazon Customer Service Finance
Seattle, WA · On-site
$97K - $121K/yr
... from your manager when conflicts arise About the team Amazon Customer Service Finance is part of the WW Amazon Stores Finance organization. We are the Amazon Stores' financial partners and lead ...
Senior Financial Analyst, Amazon Customer Service Finance
Seattle, WA · On-site
$97K - $121K/yr
... from your manager when conflicts arise About the team Amazon Customer Service Finance is part of the WW Amazon Stores Finance organization. We are the Amazon Stores' financial partners and lead ...
Amazon Customer Service's Shipping and Delivery Support (SDS) provides support to drivers who ... and performant AI systems-from design and development through deployment and monitoring in ...
Amazon Customer Service's Shipping and Delivery Support (SDS) provides support to drivers who ... and performant AI systems-from design and development through deployment and monitoring in ...
Amazon's Customer Service (CS) is undergoing a major transformation leveraging agentic AI techniques to investigate why customers experience defects and how to prevent them in the future. We're ...
Amazon's Customer Service (CS) is undergoing a major transformation leveraging agentic AI techniques to investigate why customers experience defects and how to prevent them in the future. We're ...
Freelance as an Amazon Specialist and Work from Home With FreeUp Hi! We're FreeUp! FreeUp is a ... Amazon Customer Service * Amazon Graphic Design * Amazon Product Photography * Amazon Vendor ...
Freelance as an Amazon Specialist and Work from Home With FreeUp Hi! We're FreeUp! FreeUp is a ... Amazon Customer Service * Amazon Graphic Design * Amazon Product Photography * Amazon Vendor ...
Sr. Software Development Engineer, Amazon Customer Service
Seattle, WA · On-site
$139K - $183K/yr
... Amazon Customer Service (CS) team is an essential part of that mission. CS is one of the largest ... If this sounds interesting, we'd love to hear from you. Key job responsibilities - Lead projects ...
Sr. Software Development Engineer, Amazon Customer Service
Seattle, WA · On-site
$139K - $183K/yr
... Amazon Customer Service (CS) team is an essential part of that mission. CS is one of the largest ... If this sounds interesting, we'd love to hear from you. Key job responsibilities - Lead projects ...
Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to ... from top to bottom You will have strategic insight and tactical execution in balance to drive ...
Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to ... from top to bottom You will have strategic insight and tactical execution in balance to drive ...
Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to ... from top to bottom You will have strategic insight and tactical execution in balance to drive ...
Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to ... from top to bottom You will have strategic insight and tactical execution in balance to drive ...
The Amazon Customer Service (ACS) Finance organization is looking for an Executive Assistant who wants to work in a high-impact, fast-moving finance organization. We need someone who is bright and ...
The Amazon Customer Service (ACS) Finance organization is looking for an Executive Assistant who wants to work in a high-impact, fast-moving finance organization. We need someone who is bright and ...
The Amazon Customer Service Network Solutions organization is seeking an exceptional Executive ... projects from coordinating executive communications to supporting strategic organizational ...
The Amazon Customer Service Network Solutions organization is seeking an exceptional Executive ... projects from coordinating executive communications to supporting strategic organizational ...
... on customer experience across Amazon's diverse array of businesses, products, and services. We ... We operate across every marketplace and defect category - from misleading detail pages to chronic ...
... on customer experience across Amazon's diverse array of businesses, products, and services. We ... We operate across every marketplace and defect category - from misleading detail pages to chronic ...
Delivery Station Customer Service Associate, DSL
Revere, MA · On-site
$15 - $20.50/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, DSL
Revere, MA · On-site
$15 - $20.50/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
The Amazon Customer Business Manager (CBM) will oversee the company's channel strategy and customer ... Collaborate cross functionally with brand marketing to help define go-to-market strategies from ...
Quick apply
The Amazon Customer Business Manager (CBM) will oversee the company's channel strategy and customer ... Collaborate cross functionally with brand marketing to help define go-to-market strategies from ...
Delivery Station Customer Service Associate, Delivery Station Liaison
$13.50 - $18.75/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, Delivery Station Liaison
$13.50 - $18.75/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, DSL
Sarasota, FL · On-site
$14 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, DSL
Sarasota, FL · On-site
$14 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Amazon Customer Service From Home information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do amazon customer service from home jobs pay per hour?
What are the key skills and qualifications needed to thrive as an Amazon Customer Service From Home representative, and why are they important?
What is the difference between Amazon Customer Service From Home vs Amazon Technical Support From Home?
| Aspect | Amazon Customer Service From Home | Amazon Technical Support From Home |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; technical knowledge or certifications often preferred |
| Work Environment | Remote, home-based customer service setting | Remote, home-based technical support environment |
| Employer & Industry Usage | Amazon customer service division | Amazon technical support division |
| Common Search & Comparison Intent | Understanding customer service roles at Amazon | Understanding technical support roles at Amazon |
Amazon Customer Service From Home focuses on assisting customers with orders, returns, and general inquiries, requiring strong communication skills. Amazon Technical Support From Home involves troubleshooting technical issues, often requiring technical knowledge or certifications. Both roles are remote, industry-specific, and serve Amazon's customer base, but they differ in skill requirements and daily tasks.
What is an Amazon Customer Service From Home job?
How does working as an Amazon Customer Service representative from home differ from in-office customer service roles?
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Amazon rating
7.4
Based on 6,859 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Amazon seeks a highly effective Finance Manager to join the Amazon Customer Service Financial Planning & Analysis (FP&A) team to play a key role in business support. Amazon Customer Service serves as the steward of Customer Obsession across Amazon, with a mission to be unrelenting customer advocates by providing automated and human support while using customer signals to eliminate upstream defects. In this role, you will partner with Finance leaders across the Amazon CS organization to support transformative Customer Service initiatives, joining one of the most customer-obsessed finance teams at Amazon.
Amazon Customer Service is focused on materially improving the customer experience while simplifying business operations
This transformation requires making step changes in how we serve customers, thinking differently about legacy approaches that no longer serve us, running fast with a sense of urgency, and intensifying focus on critical topics that will deliver the most material improvements to customer experience.
As a member of this team, you will leverage analytical, technical, and communication skills to drive worldwide projects, engineer ad-hoc financial analyses, support business planning, and implement ideas for process improvement. The ideal candidate will have a growth mindset, be comfortable with healthy respectful debate, and be skilled at earning trust across both finance and business teams.
Key job responsibilities
- Own monthly close, forecasting, and planning deliverables, including variance analysis, financial modeling, and ad-hoc deep dives that explain what's driving the business
- Partner with business and ops leaders to surface the financial story behind operational metrics, and translate that into actionable insights and recommendations
- Influence senior leadership decisions through clear written narratives, structured analysis, and lead financial review meetings
- Strengthen financial controls and governance by identifying gaps in spending policy, headcount classification, or cost allocation, and partnering with stakeholders to implement scalable fixes
- Drive process improvement and automation across reporting, reconciliation, and data pipelines, partnering with data and technology teams to ensure timely, accurate inputs
- Build scalable tools and solutions that grow throughput on your team and across stakeholder groups
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US