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Capgemini Csr Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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How much do capgemini csr jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for capgemini csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Capgemini CSR job?

A Capgemini CSR (Customer Service Representative) job involves assisting customers by addressing inquiries, resolving issues, and providing support for products or services. CSRs communicate via phone, email, or chat to ensure customer satisfaction and adherence to company policies. Strong communication, problem-solving skills, and the ability to handle customer concerns efficiently are essential for this role. Capgemini provides training and development opportunities to help employees succeed in customer service positions.

What are the key skills and qualifications needed to thrive in the Capgemini Csr position, and why are they important?

To thrive as a Capgemini CSR (Customer Service Representative), you generally need strong communication skills, a customer-centric mindset, and at least a high school diploma or equivalent. Familiarity with CRM platforms such as Salesforce or Zendesk, and proficiency in Microsoft Office tools, are commonly expected, and some roles may require specific industry or product training. Outstanding problem-solving abilities, patience, and adaptability help candidates stand out in this fast-paced environment. These qualities are vital for delivering efficient and positive customer experiences while supporting Capgemini's reputation for excellence.

What are the typical responsibilities of a Capgemini CSR on a daily basis?

A Capgemini CSR is responsible for handling inbound and outbound customer interactions, addressing inquiries, resolving issues, and providing solutions in a timely manner. Daily tasks may include logging service requests in CRM systems, escalating complex problems to specialized teams, and following up to ensure customer satisfaction. CSRs collaborate closely with support, technical, and management teams to resolve concerns efficiently. This role often involves working in a structured, team-oriented environment where effective communication and customer focus are highly valued.
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Capgemini Csr jobs near you
Infographic showing various Capgemini Csr job openings in the United States as of May 2026, with employment types broken down into 10% Locum Tenens, 1% As Needed, 13% Full Time, 71% Part Time, 3% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • On-site, Remote

$15.25 - $20.50/hr

Full-time

Posted 5 days ago

Job description

About the Customer Service Representative Position- Fully Remote
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Reach personal/customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree

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