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Capgemini Csr Jobs (NOW HIRING)

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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How much do capgemini csr jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for capgemini csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Capgemini CSR?

A Capgemini CSR (Customer Service Representative) job involves assisting customers by addressing inquiries, resolving issues, and providing support for products or services. CSRs communicate via phone, email, or chat to ensure customer satisfaction and adherence to company policies. Strong communication, problem-solving skills, and the ability to handle customer concerns efficiently are essential for this role. Capgemini provides training and development opportunities to help employees succeed in customer service positions.

What are the key skills and qualifications needed to thrive in the Capgemini CSR position, and why are they important?

To thrive as a Capgemini CSR (Customer Service Representative), you generally need strong communication skills, a customer-centric mindset, and at least a high school diploma or equivalent. Familiarity with CRM platforms such as Salesforce or Zendesk, and proficiency in Microsoft Office tools, are commonly expected, and some roles may require specific industry or product training. Outstanding problem-solving abilities, patience, and adaptability help candidates stand out in this fast-paced environment. These qualities are vital for delivering efficient and positive customer experiences while supporting Capgemini's reputation for excellence.

What are the typical responsibilities of a Capgemini CSR on a daily basis?

A Capgemini CSR is responsible for handling inbound and outbound customer interactions, addressing inquiries, resolving issues, and providing solutions in a timely manner. Daily tasks may include logging service requests in CRM systems, escalating complex problems to specialized teams, and following up to ensure customer satisfaction. CSRs collaborate closely with support, technical, and management teams to resolve concerns efficiently. This role often involves working in a structured, team-oriented environment where effective communication and customer focus are highly valued.

More about Capgemini Csr jobs
What cities are hiring for Capgemini Csr jobs? Cities with the most Capgemini Csr job openings:
What states have the most Capgemini Csr jobs? States with the most job openings for Capgemini Csr jobs include:
What job categories do people searching Capgemini Csr jobs look for? The top searched job categories for Capgemini Csr jobs are:
Capgemini Csr jobs near you
Infographic showing various Capgemini Csr job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Temporary. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Operations

Cheektowaga, NY • On-site

$20/hr

Other

Re-posted 5 days ago

Job description

Customer Service Representative

Customer Service Representative $20/hour

In-office position-Cheektowaga, NY

Evening and weekend availability required

Next start date: Monday, September 14th, 2026

Training schedule: Sunday-Thursday 11:00AM - 7:30PM

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.

Responsibilities

As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

What Our Customer Service Representatives Enjoy Most

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you'll thrive inside our customer service environment.

Qualifications

What You'll Bring To Spectrum Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

Apply