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How much do capgemini csr jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for capgemini csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Capgemini CSR job?

A Capgemini CSR (Customer Service Representative) job involves assisting customers by addressing inquiries, resolving issues, and providing support for products or services. CSRs communicate via phone, email, or chat to ensure customer satisfaction and adherence to company policies. Strong communication, problem-solving skills, and the ability to handle customer concerns efficiently are essential for this role. Capgemini provides training and development opportunities to help employees succeed in customer service positions.

What are the key skills and qualifications needed to thrive in the Capgemini Csr position, and why are they important?

To thrive as a Capgemini CSR (Customer Service Representative), you generally need strong communication skills, a customer-centric mindset, and at least a high school diploma or equivalent. Familiarity with CRM platforms such as Salesforce or Zendesk, and proficiency in Microsoft Office tools, are commonly expected, and some roles may require specific industry or product training. Outstanding problem-solving abilities, patience, and adaptability help candidates stand out in this fast-paced environment. These qualities are vital for delivering efficient and positive customer experiences while supporting Capgemini's reputation for excellence.

What are the typical responsibilities of a Capgemini CSR on a daily basis?

A Capgemini CSR is responsible for handling inbound and outbound customer interactions, addressing inquiries, resolving issues, and providing solutions in a timely manner. Daily tasks may include logging service requests in CRM systems, escalating complex problems to specialized teams, and following up to ensure customer satisfaction. CSRs collaborate closely with support, technical, and management teams to resolve concerns efficiently. This role often involves working in a structured, team-oriented environment where effective communication and customer focus are highly valued.

More about Capgemini Csr jobs
What cities are hiring for Capgemini Csr jobs? Cities with the most Capgemini Csr job openings:
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What job categories do people searching Capgemini Csr jobs look for? The top searched job categories for Capgemini Csr jobs are:
Capgemini Csr jobs near you
Infographic showing various Capgemini Csr job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Service Representative at Charlie

Denver, CO

$16.50 - $22.50/hr

Full-time

Posted 10 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

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