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Online Humana Customer Service Representative Jobs

IBC Bank

Online Customer Service Representative

Mcallen, TX · On-site

$15.25 - $20.75/hr

An Online CSR is responsible for guiding Online users through the Online Banking application. This involves trouble shooting errors, educating users on the services available. In addition the Online ...

Online Labels

Customer Service Representative

Sanford, FL · On-site

$16/hr

Watch this video to learn more about the culture here at Online Labels Group! Role Summary: Customer Service Representatives help customers via phone, tickets or chat in a supportive function while ...

QCHI

Customer Service Representative

Oklahoma City, OK · On-site

$13/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

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All JobsOnline Humana Customer Service Representative Jobs

Online Humana Customer Service Representative information

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$9

$18

$26

How much do online humana customer service representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for online humana customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Online Humana Customer Service Representative vs Online UnitedHealth Customer Service Representative?

AspectOnline Humana Customer Service RepresentativeOnline UnitedHealth Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance certifications may be preferred
Work EnvironmentRemote, home-based customer support for health insurance membersRemote, home-based support for UnitedHealth insurance members
Employer & Industry UsageHumana, health insurance industryUnitedHealth Group, health insurance industry
Common Search & ComparisonYesYes

Both roles involve providing customer support for health insurance members in a remote setting. The main differences lie in the employer and specific insurance products. Candidates should review each company's requirements and benefits to determine the best fit.

What are some common challenges faced by Online Humana Customer Service Representatives, and how can they be successfully managed?

Online Humana Customer Service Representatives often encounter challenges such as handling a high volume of inquiries, managing complex health insurance questions, and maintaining empathy during difficult interactions. Success in this role involves staying organized, using available digital resources efficiently, and developing strong communication skills to de-escalate stressful situations. Ongoing training and support from team leads are also available to help representatives stay updated on policy changes and enhance problem-solving abilities, creating a collaborative and supportive work environment.

What are the key skills and qualifications needed to thrive as an Online Humana Customer Service Representative, and why are they important?

To thrive as an Online Humana Customer Service Representative, you need a solid understanding of health insurance products, company policies, and strong problem-solving abilities, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and secure data entry platforms is often required. Exceptional communication, patience, and active listening skills are crucial for building rapport and resolving customer issues efficiently. These competencies ensure accurate information delivery, high customer satisfaction, and effective support in a digital customer service environment.

What is an Online Humana Customer Service Representative?

An Online Humana Customer Service Representative is a professional who provides assistance to Humana customers through digital channels such as chat, email, or web portals. They help answer questions about health insurance plans, resolve billing or claims issues, and guide members through online resources. Their role is to ensure customers have a positive experience and receive timely, accurate information regarding their Humana services. Representatives are trained in company policies, HIPAA regulations, and customer service best practices. This position often allows for remote work and flexible hours.
More about Online Humana Customer Service Representative jobs
What cities are hiring for Online Humana Customer Service Representative jobs? Cities with the most Online Humana Customer Service Representative job openings:
What are the most commonly searched types of Humana Customer Service Representative jobs? The most popular types of Humana Customer Service Representative jobs are:
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What job categories do people searching Online Humana Customer Service Representative jobs look for? The top searched job categories for Online Humana Customer Service Representative jobs are:
Online Humana Customer Service Representative jobs near you
Infographic showing various Online Humana Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Service Representative at Charlie

Denver, CO

$16.50 - $22.50/hr

Full-time

Posted 10 hours ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

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