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Seasonal Humana Customer Service Representative Jobs

Seastreak

Customer Service Rep (Seasonal)

Oak Bluffs, MA · On-site

$19.50 - $26.25/hr

Seasonal Customer Service Representative Seastreak, and its expanding fleet of High-Speed State of The Art Catamaran ferries, operates seasonally out of New Bedford with services to Martha's Vineyard ...

dbi

Seasonal Customer Service Representative

Baltimore, MD · On-site

$14 - $18/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

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Seasonal Humana Customer Service Representative information

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$10

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How much do seasonal humana customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for seasonal humana customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a Seasonal Humana Customer Service Representative?

Seasonal Humana Customer Service Representatives are temporary employees who assist Humana members and customers during peak seasons, such as Medicare open enrollment periods. They handle incoming calls, answer questions about health insurance plans, resolve customer concerns, and provide information on benefits and services. These roles require strong communication skills, customer service experience, and the ability to navigate computer systems. Seasonal representatives play a crucial role in ensuring customers receive timely and accurate support during busy times.

What skills and qualifications are needed to be a Seasonal Humana Customer Service Representative?

To excel as a Seasonal Humana Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, proficiency in Microsoft Office, and experience with call center technology are typically required. Exceptional interpersonal skills, patience, and adaptability help you deliver excellent customer experiences, especially during high-volume periods. These competencies ensure efficient issue resolution and customer satisfaction, which are critical for Humana's service standards.

What challenges do Seasonal Humana Customer Service Representatives face during peak enrollment periods?

Seasonal Humana Customer Service Representatives often experience high call volumes and must efficiently assist customers with a wide range of questions about health insurance plans, enrollment, and coverage details, especially during open enrollment periods. Managing multiple complex inquiries while maintaining accuracy and a positive demeanor can be demanding. However, comprehensive training and supportive team structures help representatives succeed in meeting customer needs and company standards. The fast-paced environment also offers valuable experience in problem-solving and communication, which can be beneficial for future roles within the company.

What is the difference between Seasonal Humana Customer Service Representative vs Part-Time Humana Customer Service Representative?

AspectSeasonal Humana Customer Service RepresentativePart-Time Humana Customer Service Representative
DurationTemporary, seasonal employmentOngoing, part-time position
Work EnvironmentCall centers, remote options during peak seasonsCall centers, remote work possible
CredentialsCustomer service experience, basic health insurance knowledgeCustomer service skills, health insurance familiarity
Employer UsageHired during open enrollment or high-volume periodsYear-round part-time support for members

Seasonal Humana Customer Service Representatives work temporarily during busy periods like open enrollment, focusing on high-volume customer interactions. In contrast, Part-Time Humana Customer Service Representatives have ongoing roles, providing consistent support throughout the year. Both roles require customer service skills and health insurance knowledge but differ mainly in duration and employment stability.

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The most popular types of Humana Customer Service Representative jobs are:

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States with the most job openings for Seasonal Humana Customer Service Representative jobs include:

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The top searched job categories for Seasonal Humana Customer Service Representative jobs are:

Seasonal Humana Customer Service Representative jobs near you
Infographic showing various Seasonal Humana Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Seasonal Customer Service Representative

Thomas Jefferson Foundation, Inc.

Charlottesville, VA

$15 - $16/hr

Full-time, Part-time

Retirement

Re-posted 16 days ago

Job description

About The Thomas Jefferson Foundation
The Thomas Jefferson Foundation was incorporated in 1923 to preserve Monticello, the home of Thomas Jefferson, in Charlottesville, Virginia. Today, the Foundation seeks to bring history forward into national and global dialogues by engaging audiences with Jefferson’s world and ideas, and sharing the history of everyone, enslaved and free, who lived and labored at Monticello. Monticello is recognized as a Historic Landmark, a United Nations World Heritage Site and a Site of Conscience. As a private, nonprofit organization, the Foundation’s regular operating budget does not receive ongoing government support to fund its twofold mission of preservation and education. For information, visit Monticello.org.
Seasonal Customer Service Representative (Day and Evening Shifts)
Job Purpose
The seasonal customer service representative will be responsible for assisting customers with order placement and status updates.
Compensation
$15.00 - $16.00 per hour
Essential Functions
  • Answer order line and process customer’s orders.
  • Update customers on order status.
  • Answer Customer Service line when needed and forward customer’s concerns to the full-time staff.
Knowledge, Skills, and Abilities
  • Must be proficient in email and phone etiquette.
  • Must possess basic reading, math, and computer/data entry skills.
  • Must be able to follow oral and written instructions.
  • Must be knowledgeable in conflict resolution skills.
  • Must be able to work on-site.
Physical Demands and Work Considerations
  • This position is based in our distribution center located in Ivy, Virginia. Customer Server Representatives should be able to switch between the evening and day shifts as needed during the busy holiday season (mid-October to December 31). We have multiple shifts from 8:00 am to 10:00 pm.
  • Weekend hours required during busy season.
  • Saturday hours 9:00 am to 5:00 pm and Sunday hours 12:00 pm to 5:00 pm.
  • This position will begin on September 8, 2026 and end on December 18, 2026.
Education
  • High-school diploma or GED preferred.
  • Customer Service experience required.
We provide the following benefits for our part-time employees:
  • 401(k) retirement savings plan + up to a 6% match.
  • Fitness club membership discount.
  • Discount in the Monticello Café, gift shop, and Monticello online catalog.
  • Employee Assistance Program (EAP) – free for employee and dependents.
  • $500 employee referral bonus.
If you believe this opportunity is the right fit for you, we encourage you to apply!

Apply