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Seasonal Humana Customer Service Representative Jobs

Authority Brands

Customer Service Representative

Fitchburg, MA · On-site

$16.25 - $22/hr

Seasonal Customer Service Representative Mosquito Squad is passionate about helping protect families nationwide from the dangers and irritations of pest. The Seasonal Customer Service Representative ...

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Seasonal Humana Customer Service Representative information

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$10

$18

$26

How much do seasonal humana customer service representative jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for seasonal humana customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Humana Customer Service Representative vs Part-Time Humana Customer Service Representative?

AspectSeasonal Humana Customer Service RepresentativePart-Time Humana Customer Service Representative
DurationTemporary, seasonal employmentOngoing, part-time position
Work EnvironmentCall centers, remote options during peak seasonsCall centers, remote work possible
CredentialsCustomer service experience, basic health insurance knowledgeCustomer service skills, health insurance familiarity
Employer UsageHired during open enrollment or high-volume periodsYear-round part-time support for members

Seasonal Humana Customer Service Representatives work temporarily during busy periods like open enrollment, focusing on high-volume customer interactions. In contrast, Part-Time Humana Customer Service Representatives have ongoing roles, providing consistent support throughout the year. Both roles require customer service skills and health insurance knowledge but differ mainly in duration and employment stability.

What are the key skills and qualifications needed to thrive as a Seasonal Humana Customer Service Representative, and why are they important?

To excel as a Seasonal Humana Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, proficiency in Microsoft Office, and experience with call center technology are typically required. Exceptional interpersonal skills, patience, and adaptability help you deliver excellent customer experiences, especially during high-volume periods. These competencies ensure efficient issue resolution and customer satisfaction, which are critical for Humana's service standards.

What are the typical challenges faced by Seasonal Humana Customer Service Representatives during peak enrollment periods?

Seasonal Humana Customer Service Representatives often experience high call volumes and must efficiently assist customers with a wide range of questions about health insurance plans, enrollment, and coverage details, especially during open enrollment periods. Managing multiple complex inquiries while maintaining accuracy and a positive demeanor can be demanding. However, comprehensive training and supportive team structures help representatives succeed in meeting customer needs and company standards. The fast-paced environment also offers valuable experience in problem-solving and communication, which can be beneficial for future roles within the company.

What are Seasonal Humana Customer Service Representatives?

Seasonal Humana Customer Service Representatives are temporary employees who assist Humana members and customers during peak seasons, such as Medicare open enrollment periods. They handle incoming calls, answer questions about health insurance plans, resolve customer concerns, and provide information on benefits and services. These roles require strong communication skills, customer service experience, and the ability to navigate computer systems. Seasonal representatives play a crucial role in ensuring customers receive timely and accurate support during busy times.
More about Seasonal Humana Customer Service Representative jobs
What cities are hiring for Seasonal Humana Customer Service Representative jobs? Cities with the most Seasonal Humana Customer Service Representative job openings:
What are the most commonly searched types of Humana Customer Service Representative jobs? The most popular types of Humana Customer Service Representative jobs are:
What states have the most Seasonal Humana Customer Service Representative jobs? States with the most job openings for Seasonal Humana Customer Service Representative jobs include:
What job categories do people searching Seasonal Humana Customer Service Representative jobs look for? The top searched job categories for Seasonal Humana Customer Service Representative jobs are:
Seasonal Humana Customer Service Representative jobs near you
Infographic showing various Seasonal Humana Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Seasonal Customer Service Representative

Geskus Photography Inc

Grand Rapids, MI • On-site

$15 - $19/hr

Full-time

Posted 12 days ago

Job description

We are looking for a reliable, friendly, and detail-oriented Seasonal Customer Service Representative to join our team at our local office for the busy school picture season. In this on-site role, you will be the main point of contact for parents during our peak months. Your primary focus will be answering inquiries, resolving order issues, and ensuring families receive their students' cherished memories with ease.

Key Responsibilities

  • On-Site Support: Work from our local office, answering high-volume inbound phone calls and emails from parents.

  • Order Tracking & Billing: Help parents navigate online ordering portals, process payments, reissue lost digital download codes, and track shipped portrait packages.

  • Problem Resolution: Calmly and professionally resolve customer complaints regarding photo quality, missing orders, or billing discrepancies.

  • Database Management: Utilize internal databases and spreadsheet software to quickly look up student records, verify image files, and correct shipping addresses.

Qualifications & Skills

  • Experience: 1+ years of face-to-face or phone-based customer service experience (e.g., retail, call center, administrative, or hospitality).

  • Location & Presence: Ability to commute daily to our local office and maintain excellent, on-time attendance throughout the seasonal contract.

  • Communication: Exceptional verbal and written communication skills with a patient, welcoming, and professional phone etiquette.

  • Tech-Savvy: Fast and accurate typing skills, with the ability to learn proprietary ordering software and comfortably navigate Google Workspace.

  • Seasonal Commitment: Ability to work a steady, fast-paced schedule aligned with the peak fall or spring school calendar.