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Senior Humana Customer Service Representative Jobs

pca

Senior Customer Service Representative

Denver, CO · On-site

$19.75 - $27.25/hr

The Senior Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight ...

PCA

Senior Customer Service Representative

Denver, CO

$54K - $81K/yr

Senior Customer Service Representative As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in ...

PCA

SR CUSTOMER SERVICE REP

Salem, OR

$65K - $80K/yr

Senior Customer Service Representative As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in ...

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All JobsSenior Humana Customer Service Representative Jobs

Senior Humana Customer Service Representative information

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$12

$23

$35

How much do senior humana customer service representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for senior humana customer service representative in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Senior Humana Customer Service Representative vs Humana Customer Service Representative?

AspectSenior Humana Customer Service RepresentativeHumana Customer Service Representative
Required CredentialsHigh school diploma, relevant experience, possibly certificationsHigh school diploma, entry-level experience
Work EnvironmentCall centers, healthcare support teamsCall centers, healthcare support teams
Employer & Industry UsageHumana, healthcare insurance industryHumana, healthcare insurance industry
Job ResponsibilitiesHandling complex customer inquiries, mentoring junior repsAssisting customers with basic questions, processing claims

The main difference between a Senior Humana Customer Service Representative and a Humana Customer Service Representative lies in experience and responsibilities. Senior reps handle more complex issues and often mentor junior staff, while entry-level reps focus on basic customer support. Both roles are essential in the healthcare insurance industry and share similar work environments.

What cities are hiring for Senior Humana Customer Service Representative jobs? Cities with the most Senior Humana Customer Service Representative job openings:
What are the most commonly searched types of Humana Customer Service Representative jobs? The most popular types of Humana Customer Service Representative jobs are:
What states have the most Senior Humana Customer Service Representative jobs? States with the most job openings for Senior Humana Customer Service Representative jobs include:
Senior Humana Customer Service Representative jobs near you
Customer Service Rep/Sr. Customer Service Rep

Customer Service Rep/Sr. Customer Service Rep

New Mexico Gas Company

Carlsbad, NM

$48K - $60K/yr

Other

Posted 13 days ago

New Mexico Gas Company rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

This position will be open to internal and external applicants and will close on Sunday, June 7, 2026.

The Customer Service Rep position pays between $43,040 to $53,800, and the Senior Customer Service Rep position pays between $48,720.00 to $60,900.00 and is based on skills, experience and education of the successful candidate.

About This Opportunity
Are you searching for a company where you can be an integral part of the community and provide exceptional customer service?As a Customer Service Rep, you will play a vital role in supporting the communities we serve by providing friendly, solutions-focused support that builds trust, delivers value, and builds lasting relationships.

Primary Duties and Responsibilities
This list does not reflect the job duties in their entirety

  • Performs one or more of the following activities: billing, outbound calling, receiving inbound calls, account adjustments, inside credit and collections, cashiering, energy diversion cases, customer counseling of available rate options, counseling of debt payment obligations, service connections and disconnections, new service requests, customer inquiries, dispatching and conflict resolution, which may vary depending on position location.
  • Resolves inquiries and complaints via person-to-person, in the field, telephone or e-mail inquiries in an effective, professional and courteous manner for both customers and internal associates.
  • Provides professional and courteous customer service to effectively resolve various energy consumption inquiries via person-to-person or telephone contacts.

*Senior Level: Entry Level Duties Plus Additional Responsibilities

  • Successful Candidate Must Have:
  • A high school diploma or GED
  • A valid driver's license and meet the acceptable driving record requirements of the company.
  • Customer Service Rep: 1 year of related experience (e.g. customer service, collections, cashiering, etc.), or equivalent combination of education and/or experience related to the discipline.
  • Senior Customer Service Rep: 3 years of related experience
  • Preferences: Bilingual (Spanish)

Working Conditions
Work/Field environment. Regularly required to sit. Must have good vision, manual dexterity, and be able to move/lift up to 10 lbs.

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