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Senior Humana Customer Service Representative Jobs

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

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Senior Humana Customer Service Representative information

See salary details

$12

$23

$35

How much do senior humana customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for senior humana customer service representative in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Senior Humana Customer Service Representative vs Humana Customer Service Representative?

AspectSenior Humana Customer Service RepresentativeHumana Customer Service Representative
Required CredentialsHigh school diploma, relevant experience, possibly certificationsHigh school diploma, entry-level experience
Work EnvironmentCall centers, healthcare support teamsCall centers, healthcare support teams
Employer & Industry UsageHumana, healthcare insurance industryHumana, healthcare insurance industry
Job ResponsibilitiesHandling complex customer inquiries, mentoring junior repsAssisting customers with basic questions, processing claims

The main difference between a Senior Humana Customer Service Representative and a Humana Customer Service Representative lies in experience and responsibilities. Senior reps handle more complex issues and often mentor junior staff, while entry-level reps focus on basic customer support. Both roles are essential in the healthcare insurance industry and share similar work environments.

What cities are hiring for Senior Humana Customer Service Representative jobs? Cities with the most Senior Humana Customer Service Representative job openings:
What are the most commonly searched types of Humana Customer Service Representative jobs? The most popular types of Humana Customer Service Representative jobs are:
What states have the most Senior Humana Customer Service Representative jobs? States with the most job openings for Senior Humana Customer Service Representative jobs include:
Senior Humana Customer Service Representative jobs near you

Sr Customer Service Representative

GPC - Genuine Parts Company

Pasco, WA

$27.06 - $35.22/hr

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Genuine Parts Company rating

7.0

Company rating: 7.0 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

236th of 412 rated retail wholesalers

Job description

SUMMARY:

Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with customers to fully understand needs and wants. This role provides guidance and advice to less experienced Customer Service Representatives.

COMPENSATION: $27.06 - $35.22/Hour

JOB DUTIES

  • Responds to complex customer inquires regarding products, provides quotes, and handles order entry.
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
  • Orders items to ensure appropriate inventory levels are maintained for customers.
  • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
  • Expedites backorders. May pull inventory and prepare order for shipment to customer.
  • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
  • Determines the most cost effective shipping method for customer orders.
  • May handle customer returns.
  • May be assigned to one customer.
  • Provides coaching, guidance, and direction to less experienced Customer Service Representatives.
  • Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
  • May be responsible for quality and/or safety in the branch.
  • Performs other duties as assigned.

EDUCATION & EXPERIENCE

  • Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

  • Reliability, organization, and attention to detail required.
  • Excellent communication skills including written, verbal, and listening.
  • Ability to multi-task and time management skills required.
  • Excellent computer skills.
  • Excellent negotiation skills.
  • Strong product knowledge.

PHYSICAL DEMANDS:

LICENSES & CERTIFICATIONS: Excellent driving record preferred. All company vehicles

are subject to continuous video monitoring.

SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility

BUDGET RESPONSIBILITY: No

COMPANY INFORMATION:

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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