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Full Time Humana Customer Service Representative information

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$26

How much do full time humana customer service representative jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for full time humana customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Humana Customer Service Representative vs Part Time Humana Customer Service Representative?

AspectFull Time Humana Customer Service RepresentativePart Time Humana Customer Service Representative
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
BenefitsFull benefits including health insurance, paid time offLimited or no benefits
CredentialsSame certifications and training requiredSame certifications and training required
Work EnvironmentOffice or remote, team-orientedRemote or flexible, individual focus

Full Time Humana Customer Service Representatives work longer hours with comprehensive benefits, while Part Time roles offer more flexibility but limited benefits. Both roles require similar credentials and training, making them suitable for different work-life balance preferences within the same industry.

What cities are hiring for Full Time Humana Customer Service Representative jobs? Cities with the most Full Time Humana Customer Service Representative job openings:
What are the most commonly searched types of Humana Customer Service Representative jobs? The most popular types of Humana Customer Service Representative jobs are:
Full Time Humana Customer Service Representative jobs near you

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • Remote

$15.25 - $20.50/hr

Full-time

Re-posted 18 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree
Employment Type: FULL_TIME

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