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How much do tagalog customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for tagalog customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some typical challenges Tagalog customer service representatives face, and how can they overcome them?

Tagalog Customer Service Representatives often encounter challenges such as handling high call volumes, addressing complex or emotionally charged customer concerns, and navigating language or cultural differences. Overcoming these challenges involves strong communication, active listening, and the ability to stay calm under pressure. Building familiarity with company policies and resources, as well as ongoing training, can also help representatives respond more effectively. Supportive team environments and regular feedback from supervisors are designed to aid in professional development and managing daily demands.

What is a Tagalog customer service representative?

A Tagalog Customer Service Representative assists customers by providing support in both Tagalog and English. They handle inquiries, resolve issues, and offer information about products or services through phone, email, or chat. This role requires strong communication skills, problem-solving abilities, and knowledge of company policies. Fluency in Tagalog and English is essential to help Tagalog-speaking customers effectively.

What are the key skills and qualifications needed to thrive as a Tagalog customer service representative?

To excel as a Tagalog Customer Service Representative, you should be fluent in both Tagalog and English, possess strong communication abilities, and have experience in customer service or a related field. Familiarity with customer relationship management (CRM) software, call center telephony, and ticketing systems is commonly required. Outstanding problem-solving skills, patience, and a positive attitude help set top performers apart in this role. These skills are crucial for delivering excellent support, efficiently resolving customer inquiries, and ensuring customer satisfaction in a multilingual service environment.

More about Tagalog Customer Service Representative jobs
What cities are hiring for Tagalog Customer Service Representative jobs? Cities with the most Tagalog Customer Service Representative job openings:
What are the most commonly searched types of Tagalog Customer Service Representative jobs? The most popular types of Tagalog Customer Service Representative jobs are:
What job categories do people searching Tagalog Customer Service Representative jobs look for? The top searched job categories for Tagalog Customer Service Representative jobs are:
Tagalog Customer Service Representative jobs near you
Infographic showing various Tagalog Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep

Universal Waste Systems

Los Angeles, CA • On-site

$19 - $23/hr

Full-time

Posted 15 days ago

Job description

*Trash experience a plus

Description

The primary role of the Customer Service Representative is to provide timely, tailored, efficient and courteous assistance to customers and prospective customers in a high-volume call center.

Essential Responsibilities

1. Respond to a large variety of customer calls, web submissions and in-person visits including service inquiries and changes, complaints, billing and payment.

2. Log all customer service interactions into customer records.

3. Perform data entry, maintain accurate customer records and prepare various reports upon request paying close attention to accuracy and detail.

4. Meet and exceed departmental and municipality-governed metrics expectations.

5. Facilitate communication between customers and staff to coordinate services.

6. Maintain a working knowledge of company and industry products and services.

7. Participate in Department and Company-wide trainings to increase skill sets and improve service.

Knowledge, Skills & Abilities

Knowledge of:

  • Superior customer service-related techniques and telephone etiquette.
  • Modern office practices and procedures including the use of standard computer programs such as Microsoft Word, Excel, Outlook, Search Engines and Google Maps.
  • Proper spelling, grammar, punctuation and word choice.
  • Multi-line call center and customer relationship management software (Tower experience a plus).

Ability to:

  • Actively listen to, and empathize with, customer concerns.
  • Employ de-escalation and conflict-resolution methodologies.
  • Maintain a positive attitude with customers and coworkers.
  • Proactively establish trust and credibility with customers and coworkers by maintaining accountability.
  • Contribute to the team dynamic by promoting inclusion, support and collaboration amongst coworkers.
  • Take initiative, self-manage time and productivity through multitasking.
  • Effectively and concisely communicate both orally and in writing.
  • Learn the products and services offered by Universal Waste Systems, Inc.
  • Anticipate customer needs and recommend appropriate products and services.
  • Type 40 WPM

Education, Training & Experience

1. Three years of related experience working in a high-volume call center required.

2. High school diploma or GED preferred.

3. Experience in the resource recovery industry preferred.

4. Bilingual (Spanish, Mandarin, Korean, Vietnamese, Tagalog, Armenian & Farsi) a plus.

Supplemental Information

Universal Waste Systems celebrates diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.