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Concentrix Csr Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Concentrix Csr information

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$18

$26

How much do concentrix csr jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for concentrix csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Concentrix Customer Service Representative (CSR), and why are they important?

To thrive as a Concentrix CSR, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help CSRs excel in handling diverse customer concerns and delivering quality service. These skills are essential for maintaining customer satisfaction, resolving issues efficiently, and supporting Concentrix's reputation for excellent service.

What are Concentrix CSRs?

Concentrix CSRs, or Customer Service Representatives, are professionals who handle customer inquiries, concerns, and support requests on behalf of Concentrix's clients. They interact with customers via phone, email, chat, or social media to resolve issues, provide information, and ensure a positive customer experience. CSRs play a vital role in representing the brand's voice, troubleshooting problems, and helping customers find solutions efficiently. The role often requires strong communication skills, patience, and the ability to work in a fast-paced environment.

What are some common challenges faced by Concentrix Customer Service Representatives, and how can new hires effectively overcome them?

Concentrix Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and adapting to evolving product knowledge. New hires can overcome these hurdles by actively participating in training sessions, leveraging support from team leads and experienced colleagues, and using internal knowledge bases for quick reference. Maintaining clear communication, staying organized, and practicing empathy are also key strategies for delivering excellent service and managing workplace stress.

What is the difference between Concentrix Csr vs Concentrix Customer Service Representative?

AspectConcentrix CsrConcentrix Customer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, remote or on-site customer supportCall centers, remote or on-site customer support
Employer & Industry UsageConcentrix, in the customer service industryConcentrix, in the customer service industry

Both roles involve customer support within Concentrix, often requiring similar credentials and work environments. The term "Concentrix Csr" is a broader designation that may include various customer service roles, while "Concentrix Customer Service Representative" specifically refers to frontline support staff. Essentially, they are closely related, with the CSR being a specific job title within the broader Csr category.

More about Concentrix Csr jobs
What cities are hiring for Concentrix Csr jobs? Cities with the most Concentrix Csr job openings:
What states have the most Concentrix Csr jobs? States with the most job openings for Concentrix Csr jobs include:
What job categories do people searching Concentrix Csr jobs look for? The top searched job categories for Concentrix Csr jobs are:
Concentrix Csr jobs near you
Infographic showing various Concentrix Csr job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • Remote

$15.25 - $20.50/hr

Full-time

Posted 28 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree
Employment Type: FULL_TIME

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