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Concentrix Csr Jobs in Wisconsin (NOW HIRING)

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead ...

QPS

Customer Service Representative

Pewaukee, WI · On-site

$22 - $27/hr

Customer Service Representative $22.00 $27.00/hr. 1st 08:00 am - 05:00 pm QPS has a great direct hire opportunity for a Customer Service Representative in Pewaukee, WI! The Customer Service ...

QCHI

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Racine, WI · On-site

$16/hr

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Racine, WI · On-site

$15 - $20.50/hr

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Green Bay, WI · On-site

$17/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

IEWC

Customer Service Representative

New Berlin, WI

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

AROW Global

Customer Service Representative

Mosinee, WI · On-site

$15.75 - $21.50/hr

Customer Service Representative Reporting to the Customer Relations Manager, the Customer Service Representative I (CSR I) is the first of three levels of customer service work and is responsible for ...

Domino's Pizza

Customer Service Rep.

Tomah, WI

$15 - $20.25/hr

Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...

Domino's Franchise

Customer Service Rep.

Tomah, WI

$15 - $20.25/hr

Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...

Domino's

Customer Service Rep.

Tomah, WI · On-site

$15 - $20.25/hr

Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...

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Concentrix Csr information

What skills and qualifications are needed to thrive as a Concentrix CSR?

To thrive as a Concentrix CSR, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help CSRs excel in handling diverse customer concerns and delivering quality service. These skills are essential for maintaining customer satisfaction, resolving issues efficiently, and supporting Concentrix's reputation for excellent service.

What is a Concentrix CSR?

Concentrix CSRs, or Customer Service Representatives, are professionals who handle customer inquiries, concerns, and support requests on behalf of Concentrix's clients. They interact with customers via phone, email, chat, or social media to resolve issues, provide information, and ensure a positive customer experience. CSRs play a vital role in representing the brand's voice, troubleshooting problems, and helping customers find solutions efficiently. The role often requires strong communication skills, patience, and the ability to work in a fast-paced environment.

What are common challenges faced by Concentrix CSRs, and how can new hires overcome them?

Concentrix Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and adapting to evolving product knowledge. New hires can overcome these hurdles by actively participating in training sessions, leveraging support from team leads and experienced colleagues, and using internal knowledge bases for quick reference. Maintaining clear communication, staying organized, and practicing empathy are also key strategies for delivering excellent service and managing workplace stress.

What is the difference between Concentrix Csr vs Concentrix Customer Service Representative?

AspectConcentrix CsrConcentrix Customer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, remote or on-site customer supportCall centers, remote or on-site customer support
Employer & Industry UsageConcentrix, in the customer service industryConcentrix, in the customer service industry

Both roles involve customer support within Concentrix, often requiring similar credentials and work environments. The term "Concentrix Csr" is a broader designation that may include various customer service roles, while "Concentrix Customer Service Representative" specifically refers to frontline support staff. Essentially, they are closely related, with the CSR being a specific job title within the broader Csr category.

What are popular job titles related to Concentrix Csr jobs in Wisconsin?

For Concentrix Csr jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Concentrix Csr jobs in Wisconsin look for?

The top searched job categories for Concentrix Csr jobs in Wisconsin are:

What cities in Wisconsin are hiring for Concentrix Csr jobs?

Cities in Wisconsin with the most Concentrix Csr job openings:

Concentrix Csr jobs near you
Infographic showing various Concentrix Csr job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Representative (CSR)

Independent Paperboard Marketing

Baraboo, WI • On-site

$52K - $55K/yr

Other

Medical, Retirement

Posted 28 days ago

Job description

Customer Service Representative — On-site (Baraboo, WI)

Independent Paperboard Marketing is a supplier of high-quality paperboard products and related services to a diverse group of customers across multiple industries. We pride ourselves on reliable service, consistent product quality, and cultivating long-term partnerships. Our team members collaborate closely with customers and internal stakeholders to enable efficient operations and a responsive customer experience. The customer-facing staff are essential to our ongoing success and reputation.

Role Overview: This is a full-time, on-site Customer Service Representative position based in Baraboo, WI, with potential for growth into other roles within the company. The successful candidate will manage incoming phone calls, emails, and other communications, providing accurate and timely information about orders, product availability, pricing, and delivery schedules. Daily duties include processing new and repeat orders, updating customer accounts, troubleshooting order discrepancies, and coordinating across sales, logistics, and production teams to ensure timely fulfillment.

Responsibilities also include tracking order status, following up on open items, maintaining detailed transaction and communication records in the company systems, and proactively communicating issues or delays to customers. The representative will be expected to foster a positive customer experience through professional, courteous communication, active problem-solving, and consistent follow-through.

Qualifications: Candidates should demonstrate strong customer service and support skills, be comfortable managing inquiries calmly and professionally, and have a track record of contributing to customer satisfaction and retention. Excellent verbal and written communication skills, active listening, and accurate documentation are required. Organizational and time-management abilities, attention to detail when entering orders and updating records, and comfort working on-site and collaborating with cross-functional teams are important. Basic proficiency with office software and customer management systems is necessary, and the ability to learn new tools quickly is expected. Prior experience in manufacturing, distribution, or a related customer-facing environment is preferred. A high school diploma or equivalent is required; additional education in business, communications, or a related field is a plus.

Compensation & Benefits:

  • 52-55K Base
  • Admin profit bonus (up to 6 weeks of payroll)
  • Health insurance reimbursement program
  • Holiday bonus
  • 401K Contribution (3-5% of payroll)
  • Cell phone

If you are customer-focused, organized, and enjoy collaborating across teams to solve problems and deliver results, we encourage you to apply and grow with us at Independent Paperboard Marketing.

Salary/Compensation: $52,000 - $55,000 per year

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